Studio, Kitchenette | Seterika/papan seterika, Wi-fi percuma, cadar katil
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Ulasan tentang Top city center location by Airhome

3.5 out of 5
Top city center location by Airhome
Neugasse 21, Zug

Ulasan

8.8

Cemerlang

Penilaian 10 - Cemerlang. 23 daripada 43 ulasan" "
Penilaian 8 - Baik. 14 daripada 43 ulasan" "
Penilaian 6 - Boleh diterima. 4 daripada 43 ulasan" "
Penilaian 4 - Lemah. 2 daripada 43 ulasan" "
Penilaian 2 - Teruk. 0 daripada 43 ulasan" "

9.2/10

Kebersihan

8.2/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

Ulasan

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, keselesaan bilik
Menginap 4 malam pada Jan 2024
Respons daripada James pada 26 Jan 2024
Thank you very much for your amazing review!

10/10 Cemerlang

Ngodup

Pengembara perniagaan
Sukakan: Kebersihan, keselesaan bilik
Menginap 1 malam pada Nov 2023
Respons daripada James pada 10 Nov 2023
Thank you for being a great guest. We hope to host you again in the future. Regards.

10/10 Cemerlang

Stephan Thomas

Menginap 1 malam pada Mac 2023

6/10 Boleh diterima

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, keselesaan bilik
Too noisy for another stay
It was very noisy in this flat, you can hear the traffic from the road, and the floor in the flat is quirking all the time. Worst thing was the neighbour in the flat above had the same quirky floor, so when he/she woke up at 05.10 in the morning I did not sleep afterwards. Two nights with a bad sleep was not ideal at all. Beyond that, location, cleanliness and easyness in communication was perfect.
Menginap 2 malam pada Feb 2022

10/10 Cemerlang

Carl

Pengembara perniagaan
Sukakan: Kebersihan, keselesaan bilik
Menginap 3 malam pada Sep 2021
Respons daripada James pada 28 Sep 2021
Dear Carl, Thank you for your feedback, we are very glad we could meet your expectations. Feel free to come back in the future!

8/10 Baik

Nicola

Menginap 1 malam pada Jun 2021

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, keselesaan bilik
Menginap 1 malam pada Nov 2020

8/10 Baik

Hiroshi

Pengembara perniagaan
Sukakan: Kebersihan, keselesaan bilik
キッチンアイテムが充実した絶景エリアのワンルームアパート
キッチンのアイテムが充実。 大型冷蔵庫 部屋から景色は全く期待出来ないが目の前の湖畔は絶景 レストラン、スーパーマーケットも徒歩圏内 パーキングも近くにスイスにしては手頃な市営地下パーキングが在る。
Menginap 2 malam pada Nov 2020

10/10 Cemerlang

Steffen

Pengembara perniagaan
Sukakan: Kebersihan, keselesaan bilik
Danke - gerne wieder!
Sehr sauber, zentral und super Kommunikation!!! Lediglich eine Ablage für die Kleidung könnte es noch besser machen.
Menginap 3 malam pada Okt 2020
Respons daripada James pada 23 Okt 2020
Lieber Steffen Vielen Dank für Ihre tolle Bewertung! Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten. Viele Grüße,

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, keselesaan bilik
Had a great stay at James Airhome. The bed is very comfortable and the apartment got everything you need. I only stayed for one night, but it was very smooth to check in and slept like a baby.
Menginap 1 malam pada Okt 2020
Respons daripada James pada 21 Okt 2020
Dear Guest, thank you for taking time to give us a review. We are happy you liked your apartment. Visit us again at any time;) Best regards

6/10 Boleh diterima

Besarta

Pengembara perniagaan
Sukakan: Kebersihan
Tidak sukakan: Keselesaan bilik
business trip in warm August
I stayed in this apartment for 3 nights for a business trip. Location is convenient as the apartment is only at 15 minutes walk from the main train station, moreover it’s very near the lake and surrounded by several restaurants. There are plenty of buses connecting the apartment with the city. Communication and check-in were faboulous, James was extremely quick in answering. Cleaningness: was ok on the first day at arrival, but the room was not cleaned after that, which I find a bit odd considering that the price is not so low even for Zug. Conditions of the apartment: plenty amenities are present (hairdryer , fridge , coffee machine with coffee capsules offered for free, dishes and pans, etc) which I found really useful for people willing to cook a meal. What was not comfortable for me was air conditioning: the machine used for air conditioning would work only if you open the window and let the warm air flow outside the room. This means however a lot of noise (the air conditioner + traffic in the street). So, my suggestion would be to invest in a much more performing air conditioning system that does not need to open the window, as there is very annoying and strong noise coming from the street. No parking available
Menginap 3 malam pada Ogo 2020
Respons daripada James pada 18 Ogo 2020
Dear Besarta, Thank you for your detailed feedback, I appreciate it! We will be glad to host you anytime:) Kind Regards, James

10/10 Cemerlang

Rita

Sukakan: Kebersihan, keselesaan bilik
Menginap 3 malam pada Mei 2020
Respons daripada James pada 9 Jun 2020
Thank you!

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
All was great, although a little difficult to find
Menginap 2 malam pada Feb 2020
Respons daripada Jarvis pada 4 Mac 2020
Dear Guest Many thanks for taking the time to give us a review and offer your thoughts. We hope that the issue with locating the apartment didn't cause you too much inconvenience. Looking forward to hosting you again at some point in the future. Best wishes James

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Zug Airhome Recommended
Great location, easy to access. Nice with a small kitchen. Better than a hotel. Excellent and responsive service from James. I definitely recommend for stays in Zug.
Menginap 1 malam pada Jan 2020
Respons daripada Jarvis pada 30 Jan 2020
Dear Guest Thank you so much for your kind words. I'm so glad that you enjoyed your stay, and that I was able to assist you to your satisfaction! Looking forward to hosting you again at some point in the not-too-distant future. Best wishes James

8/10 Baik

Yagev

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Sep 2019

8/10 Baik

Anonym, Nürnberg

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Schönes Zimmer, Adapter und Schirme würden zur Verfügung gestellt, Klimaanlage vorhanden. Leider etwas zu laut da direkt bei der Hauptstraße.
Menginap 3 malam pada Ogo 2019
Respons daripada James pada 6 Sep 2019
Dear Guest Thank you for your feedback, we would be glad to host you again! Kind Regards, James

8/10 Baik

André

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keselesaan bilik
Menginap 1 malam pada Ogo 2019

10/10 Cemerlang

Pengembara yang disahkan

Menginap 4 malam pada Ogo 2019

10/10 Cemerlang

Nigel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
City living
Great value and location for a quality apartment
Menginap 5 malam pada Mei 2019
Respons daripada Jarvis pada 6 Ogo 2019
Dear Nigel Thank you so much for taking the time to give us a review. Feedback like this is exactly what we strive for. We're glad you liked the apartment and hope to host you again in the future. Best wishes James

8/10 Baik

Wolf

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Angenehmes, gut ausgestattetes App, sehr sauber und gemütlich. Einzig die Klimaanlage ist vorsintflutlich. Zentral gelegen, trotzdem ruhig wegen guter Isolierung
Menginap 1 malam pada Jun 2019
Respons daripada James pada 24 Jul 2019
Dear Wolf, thank you for your review. Happy you liked the apartment :)

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jun 2019
Respons daripada Jarvis pada 6 Ogo 2019
Dear Guest Many thanks for your review. We're glad you enjoyed your stay and hope to host you again in the future. Best wishes James

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 1 malam pada Jun 2019
Respons daripada James pada 24 Jun 2019
Dear Guest, thank you for your review and for staying with us. We would love to welcome you again. Cheers, James

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean, quiet, easy walk to train station and downtown.
Menginap 2 malam pada Jun 2019
Respons daripada James pada 24 Jun 2019
Dear Guest, thank you for taking time to give us a review. We are happy you liked your apartment. Visit us again at any time;) Best, James

8/10 Baik

Mr J

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Conveniently located
Menginap 1 malam pada Apr 2019

8/10 Baik

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location. Kitchen very well equipped. Perfect for the traveler who prefers not to stay in a hotel.
Menginap 4 malam pada Apr 2019

10/10 Cemerlang

Tomislav

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Apr 2019
Respons daripada James pada 4 Apr 2019
Dear Tomislav, thank you very much for staying with us and giving us such a great review!

6/10 Boleh diterima

Terje, Oslo

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 3 malam pada Feb 2019
Respons daripada James pada 25 Feb 2019
Dear Terje Thank you very much for your review! It is truly appreciated. I am looking forward to hosting you again in our apartments.

10/10 Cemerlang

Owen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Greqt location, well stocked studio apartment
This is a great little studio apartment, centre of Zug. It is stocked well, and its very comfortable and quiet for the area.
Menginap 1 malam pada Jan 2019
Respons daripada Jarvis pada 22 Jan 2019
Dear Owen Thanks so much for your kind words. We're so glad you enjoyed your stay, and we look forward to hosting you again in the future. Best wishes James

10/10 Cemerlang

Kris

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Dis 2018
Respons daripada James pada 2 Jan 2019
Dear Kris Many thanks for giving us such a stellar review. We look forward to hosting you again at some stage in the future. Best wishes James

8/10 Baik

Sunny Tzu Ying

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 4 malam pada Okt 2018
Respons daripada James pada 10 Okt 2018
Dear Sunny Tzu Ying, thank you for your review and for staying with us. We would love to welcome you again. Cheers

10/10 Cemerlang

Rosa, Geneva

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Comfortable stay in the heart of Zug
Comfortable mini apartment (I stayed in Airhome1), with all that you need for a short/medium stay. I was afraid there would be noise since it is on the Zug main road, but it is well sound-proof. I also liked the communication and welcoming process, all done remotely.
Menginap 4 malam pada Ogo 2018
Respons daripada James pada 29 Ogo 2018
Dear Rosa, thank you for staying with us and leaving us such a great review! We are happy to be hosting you:) Cheers

10/10 Cemerlang

Trevor

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Spacious well equipped apartment in the centre
The apartment is in the centre of Zug and aa short walk to restaurants near the lake. There is a Co-Op very close. The apartment itself is large with a deep and long bath as well as a shower. It is comfortable and well equipped. The WiFi is strong.
Menginap 2 malam pada Ogo 2018
Respons daripada jarvis pada 16 Ogo 2018
Dear Trevor Many thanks for your review. We are so glad you liked the apartment. We look forward to hosting you again at some point in the future. All the best James

4/10 Lemah

David

Sukakan: Kebersihan
Tidak sukakan: Keselesaan bilik
Direkt an Hauptstrasse, völlig überteuert
Interessantes System mit dem Code zum Einchecken und zentrale Lage. Leider war die Wohnung jedoch direkt an einer extrem stark befahrenen Hauptstrasse wo man die Fenster nur in Richtung Strasse öffnen konnte. Klimaanlage ist nur mit einem provisorischen Schlauch montiert, wo man das Fenster nicht schliessen kann und damit mit Auto-Lärm schlafen muss. Die Säfte in der Minibar waren alle über das Datum abgelaufen. Für über Fr. 200 die Nacht völlig überteuert.
Menginap 1 malam pada Ogo 2018
Respons daripada James pada 29 Ogo 2018
Dear David, thank you for your review. As for the AC, I would like to inform you that the air conditioners in residential buildings require a permit, that's why we mostly use mobile air conditioners with the exhaust pipe. We use it in many apartments and it really works. Once we get the chance to improve, I may assure you that we will do that without doubt. Despite, I truly believe you will give us the opportunity to host you once again. Best regards

10/10 Cemerlang

carl

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great location, and good apartment.
Respons daripada James pada 3 Apr 2018
Dear Carl, thank you very much for your review! Hope to see you again!

10/10 Cemerlang

Keith, London

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Well appointed studio apartment in Zug
Nicely appointed and clean apartment in central Zug. Easy check-in and access. Some confusion over mini-bar usage but soon and easily resolved. Would definitely stay there again.
Menginap 2 malam pada Mac 2018
Respons daripada James pada 3 Apr 2018
Dear Keith, thank you for your review and for staying with us. We would love to welcome you again.

8/10 Baik

Laurianne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Bien
L’hôtel est très bien situé. Par contre les fenêtres ne sont pas bien isolées et avec Fasnacht nous n’avons pas très bien dormi
Menginap 4 malam pada Feb 2018
Respons daripada James pada 3 Apr 2018
Dear Laurianne, thank you very much for taking time to give us a review. It was a pleasure hosting you:)

10/10 Cemerlang

claire3t, london

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Just perfect
couldn't have asked for more- fabulous
Menginap 2 malam pada Dis 2017

8/10 Baik

Fabienne

Tidak sukakan: Kebersihan
Airhome 04 - Zug
La chambre était spacieuse avec coin cuisine et salle à manger. La salle de bain était grande aussi. Toutefois, la propreté en dessous du canapé laissait à désirer. Un coup d'aspirateur aurait fait du bien. Le reste était propre. La télé ne marchait pas ou le mode d'emploi n'était pas clair.
Menginap 2 malam pada Okt 2017

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Gener wieder
Toll zentral, sauber, Kochmöglichkeit

10/10 Cemerlang

Hamza

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Komfortables, grosses Zimmer. Sehr sauber!
Sehr bequem.

4/10 Lemah

Sascha

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Verstecke Kosten und Eingang
Ich muss leider vor dem Angebot warnen! In diesem Zuge auch vor Hotels.com! Das Aparment hat versteckte Gebühren, in dem man 35 CHF pro Person pro Nacht Resortgebühr bezahlt. Diese sind im Buchungs Text hinter dem Stadtblick ohne Komms und dann in Klammern aufgesetzt. Dies führt dazu, dass man denkt Stadtblick würde 35 cHF mehr kosten. im Gegensatz zu anderen Buchungen bei Hotels.com werden die Kosten wenn man über die App bucht gar nicht angezeigt. Weiter tauchen diese Extragebühren auch nicht in der weiteren Buchung als Warnung auf, sondern man kriegt nach der Buchung zu dem normal ausgewiesenen Preis, noch mal eine E-Mail von Airhome mit den extra kosten. Nachdem ich mich bei Hotels.com beschwert habe haben diese Airhome gefragt ob dieser auf Kulanz die Buchung stornieren. Dies wurde abgelehnt. Das Apartment liegt zentral in Zug. Wer zu kennt, weiß dass es eine Straße gibt, die den Durchgangsverkehr führt. Es ist dementsprechend laut bei geöffneten Fenstern. Das Hauptproblem ist, dass in der Neugasse 21 kein Schild oder Hinweis ist. Leider wird über Hotels.com auch keine Telefonnummer angegeben, so dass es nicht möglich war den Anbieter anzurufen, um herauszufinden wo der Eingang ist. Nach langer Suche auf der Rückseite des Gebäudes,konnte immerhin eine Telefonnummer gefunden werden, so dass ich nach 25 Minuten endlich ins Apartment kam. Insgesamt war es deshalb mit dem Angebot, dem Anbieter und Hotels.com nicht zufrieden.

6/10 Boleh diterima

Steen Lykke

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Zug
Stedet virkede nyt og ufærdigt. Der var ingen gardiner, så gadelampen oplyste rummet om natten og naboerne kunne følge med i alt, hvad man lavede. Jeg havde et værelse 4 ud mod en meget trafikeret hovedgade med meget støj. Jeg fik først fjernsynet til at virke efter at have eksperimenteret med det i 15 min., fordi der ikke var nogen brugsanvisning til det komplicerede kabel tv. Stedet placering er ideelt, hvis man vil nyde de gode restauranter ved søen.

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik