Residence Zug

Property class: 3

Choose dates to view prices

A coffee shop/cafe, dry cleaning/laundry services and a bar are just a few of the amenities provided at Residence Zug. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar
The current price is RM959
RM1,016 total
includes taxes & fees
13 Nov - 14 Nov

Room options

View all photos for Standard Room

A hotel room with a bed, two chairs, a small table, a lamp, and a window with curtains.

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

A hotel room with a double bed, a desk with two chairs, a bookshelf, and a large abstract painting on the wall.

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with a bed, two chairs, a small table, a desk, a lamp, and a bottle on the table.

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Zug, Residence Zug is in the city centre. Zug Old Town and Milk Soup Stone are local landmarks, and the area's natural beauty can be seen at Sihlwald Wilderness Park Zurich and Alpine Panorama Path. Bossard Arena and Zürcher Museums-Bahn are also worth visiting. Visit our Zug travel guide
Map
16 Industriestrasse, Zug, 6300

What's nearby

  • A wooden dock extending into a calm lake with a sailboat in the distance and mountains in the background.
    Lake Zug
    6 min walk - 0.6 km
  • Metalli Shopping Centre
    1 min walk - 0.0 km
  • Alpine Panorama Path
    6 min walk - 0.6 km
  • Zug Old Town
    11 min walk - 1.0 km
  • Bossard Arena
    12 min walk - 1.1 km

Getting around

  • Zug Station
    5 min walk
  • Zurich Airport (ZRH)
    58 min drive

Restaurants

  • Stocker‘S Kafi Bar
    3 min walk
  • Starbucks
    5 min walk
  • La Taverna
    3 min walk
  • Mr. Pickwick Pub Zug
    6 min walk
  • the station
    7 min walk

About this property

Residence Zug

  • Hotel in a shopping district
  • At Residence Zug, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
  • Other perks include:
    • An indoor pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and smoke-free property
    • A 24-hour front desk
  • Room features
  • All guestrooms at Residence Zug offer comforts such as free WiFi and safes.
  • More conveniences in all rooms include:
  • Daily housekeeping and phones

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: ibex fairstay. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Residence Zug have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Residence Zug?

As of 1 Nov 2026, prices found for a 1-night stay for 2 adults at Residence Zug on 13 Nov 2026 start from RM959, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Zug pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residence Zug?

Self-parking is available for CHF 25 per day.

What time is check-in at Residence Zug?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Residence Zug?

Checkout is at noon.

Where is Residence Zug located?

Located in the heart of Zug, this hotel is within a 10-minute walk of Metalli Shopping Centre, Alpine Panorama Path and Lake Zug. Zug Old Town and Kunsthaus Zug are also within 15 minutes. Zug Station is only a 5-minute walk and Zug (ZLM-Zug Train Station) is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Zug Reviews

7.8

Good

9.0

Cleanliness

7.8

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 19 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 13 out of 53 reviews
Rating 4 - Poor. 6 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location with good breakfast. Pool was nice and staff friendly. Only down side was no air which is something that maybe I overlooked when booking
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located in business district within walking distance to shopping and scenic lake.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with Residence Zug. They helped us to make the room a bit cooler by lending us another fan. The swimming pool was great for the kids and very quiet so we used it a lot. Nice breakfast. Everything in our room was clean and we had plenty of space to move around in there. Thank you.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent start & Service, excellent breakfast, all near
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was dark and incredibly warm - there was a heatwave but the fan (there was no AC) was not sufficient and I couldn’t sleep because of the heat. It is a good location, and the breakfast was decent
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel is ok, but very outdated which wouldn’t be be an issue but you literally hear people walking outside of your room, people walking up the stairs and when they talk on corridor it sounds like they are with you in the bed. You do hear everyone having shower, flashing toilet and slamming door sadly. Otherwise staff very useful however I did spend 10 minutes waiting at the reception to get noticed as receptionist was busy filling paperwork. Not sure if I will return. The room was super clean as well as bathroom.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent: friendly, helpful, courteous. Breakfast was outstanding - offers more than we could try, and everything was tasty. Bed and room were a bit warm, but OK for one night; Residence is next to the main building, but still very close. Surroundings are very beautiful.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the Residence that is part of the Park Hotel in Zug. Good central location, 5 mins walk from the train station. Big room with a balcony, good shower, little / no aircon so a fan was in the room but it was quite noisy. Main point to note is that you need to check in at the Park Hotel next door to get your key - there wasn't any signage at the Residence to tell you this so be prepared. Overall good experience.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities
We really liked the staff—they were friendly and helpful. Unfortunately, there was no air conditioning, which made the room uncomfortably hot. Because of the heat, we had to leave the windows open, which led to bugs and even a cockroach in the room. Also, we couldn’t access the swimming pool because our keys didn’t work, and we weren’t sure why. Overall, the staff were great, but the lack of air conditioning and maintenance issues affected our stay.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was clean, a little dated, but fine. No iron or ironing board was provided, so if you come in late you will have to improvise to smooth your shirts.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
No AC
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

No Great.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War in Ordnung, Aber sehr warm. Starker und lauter Ventilator
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Die kissen waren zu weich und dünn...der Preis entspricht nicht die qualität...zu Teuer!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanza confortevole. Ottima colazione. Posizione favorevole.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Prima prijs kwaliteit verhouding, dichtbij station, goede ligging.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness

Rezeption schwer zu finden, Stromausfall

- Es steht leider weder bei der Buchung noch im eigentlichen Gebäude irgendein Hinweis dass der Check-In, das Parkhaus und das Frühstück im Parkhotel nebenan ist. Wir sind durculh das Gebäude geirrt und haben die Rezeption gesucht und schließlich angerufen. + Die Zimmer waren sehr schön, sauber und groß mit einem großen Wintergarten. Check-Out ist erst um 12:00 Uhr, was sehr angenehm ist. + Das Frühstück ist hervorragend, riesige Auswahl und bis 10:30 Uhr - Wir hatten 2 Doppelzimmer gebucht, leider ist bei einem der Zimmer frühmorgens der Strom ausgefallen. Wir haben das an der Rezeption gemeldet, der Stromausfall konnte aber bis zum Check-Out nicht behoben werden. Komisch fand ich außerdem, dass man offiziell bis einen Tag vorher hätte stornieren können aber bereits eine Woche vorher der Gesamtpreis auf der Visacard blockiert wurde.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

1 day business trip

Warm und stickig im Zimmer. Keine Klimaanlage. Es alter nur teilweise funktionierender und lauter Ventilator stand im Zimmer.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel, personnel accueillant et serviable
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien placé, restaurant dans l’hôtel jusqu’à 22h, restaurant aux alentours, petit déjeuner complet
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

رائعة

كل شئ رائع وجميل حجم الغرفة الاثاث الحمامات الموقع الافطار كلهم رائعات وبالاخص وجود موظفة الاستقبال السيدة صابرينا المحترمة ووجود السيد محمد ومساعدتهم لنا بكل شئ
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Facile d’accès et bien localisé, à 5-10min du lac et centre.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Top hotel, grossartiges frühstücksbuffet und personal. Gute ruhige lage dennoch zentrsl. Einfach die betten hätten einen wechsel nötig, die quiteschen und sind durch.
Stayed 1 night in Jun 2025