Incredible welcome ,views from the room were outstanding, extremely convenient ,ten minute walk to the railway station (gornergrat bahnhof) and to glacier paradise cable car ,cannot recommend Daniella and the staff enough .if i had to find any negative at all ,its that theres no tea/coffe/kettle in the room ,but there's plentiful coffee downstairs in the lounge .wholeheartedly recommended ,we'll be back!