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Reviews of Haus Granit Zermatt

3.5 out of 5
Haus Granit Zermatt
Unterer Mattaweg 11, Zermatt, VS

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

8.0/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
no internet access or wifi and no cable TV or any tv from around 9 pm to 9 am everyday i called the manager and several people came to try to resolve the issue , temporarily the tv and internet was reconnected only to be again disconnected or lost overnight until next morning when it was automatically connected again . We experienced this issue eveyday for 8 days we stayed there. Very disappointing and frustrating.
Stayed 8 nights in Sep 2021
Response from Menno, Owner on 17 Oct 2021
Mr. Serpa, we both know that what you write is not true. All the persons i have send to check, after 9 pm, have confirmed they could access our wifi easily!! If you, or your mother who stayed 8 days in bed, don't connect properly, i cannot help this. 100% sure the internet is not cut in the evening. Everybody, even the electriciand and the internet provider, confirmed me. Regards, Menno

10/10 Excellent

Yolanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

Sidhu, San Jose, California, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Advertised as a STANDARD TWO bedroom with King bed. There is no king bed, there is no separate living room, second bed is so tiny and it's more like a walk-in closet. No kitchen, it is a kitchenette right behind front door. Overall a studio apartment with an extra walk-in closet with a twin bed. No front desk and was hard to get a hold of owner many times. Checked out immediately and rented a large two bedroom apartment for same price. There was no floor plan on Expedia but it is on other sites
Stayed 4 nights in May 2018
Response from Menno on 6 Jun 2018
Dear Sir, apparently you have a complete different idea. A pity you acted this way. Menno

6/10 Okay

ingrid, NH

Liked: Cleanliness
Nice small two bedroom close to transportation
We only had two nights here. This place was very close to the train from Tasch and also to the train to the Gorgenat. Made our shirt stay easier with our baggage.

10/10 Excellent

Mattias

Travelled with group
Liked: Cleanliness, room comfort
Top pick
Had a great stay at Haus Granit, three great bed rooms and a tiny 4th bed room. Very nice kitchen area, and two large bathrooms. Close to train station and ski bus making it easy to access.
Stayed 8 nights in Oct 2021

10/10 Excellent

anny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zermatt 2020
Endroit très bien situé ! Appartement conforme aux photos. Magnifique.
Stayed 1 night in Mar 2020

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Rien aimé et ce wui est unique dans cette établissement c'est le prix ! Beaucoup trop cher !
Stayed 2 nights in Apr 2019
Response from Menno on 3 May 2019
Bonjour, Merci pour votre commentaire. Vous avez reussit de payer une prix speciale, le plus bas dans 6 ans. Malheureusement meme cela, ne vous convient pas. Slts

4/10 Poor

WENTAO

Disliked: Staff & service
terrible experience
never come back to this hotel again

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service

6/10 Okay

Sabine, Zürich

Disliked: Cleanliness, staff & service
super Lage - aber nur bedingt empfehlenswert
Das Haus Granit leigt in unmittelbarer Nähe des Bahnhofs. Einkausmöglichkeit in Gehdistanz. grosses Gastronomieangebot in Gehdistanz. Das Appartement war nicht sehr sauber, im Badezimmer klebten noch Haare von unseren Vorgängern an der Wand. Etwas müffeliger Geruch im ganzen Appartement. Der Empfang war nicht sehr höflich. Der Preis war ausschlaggebend für die Buchung dieses Appartements. Es war ok. aber nur bedingt weiter zu emfpehlen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
廚具一應俱全，想自行烹煮食物的旅人方常方便。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and comfortable except it was hard to find.

10/10 Excellent

Ken, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everywhere in Zermatt
Hotel was clean and housekeeping lady was kind. Wifi was working good. We really enjoyed staying there.

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sansy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ico, Lausanne

Liked: Cleanliness, staff & service, property conditions & facilities
Lits ayant trop de souplesse. Pas de poubelle.
Très bon moment, lieu parfait pour notre court séjour. Petit bémol au niveau de l'agencement. Table chancelante, que trois sièges alors que nous étions quatre et pas de poubelle, peu pratique lorsqu'une cuisine est mise à disposition. Sinon lieu très bien entretenu et accueillant. Nous le recommandons.