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"My husband and I stayed 19 nights at this hotel. I have to say, it’s clean and comfortable and centrally located to the sites, stores, restaurants and such. It’s directly across the street from the train station where we are catching a train to Germany tonight. The housekeeping staff is wonderful. We felt very taken care of. The blonde housekeeper working the 2nd floor deserves a raise! She’s wonderful! The breakfast buffet is really good. Such a large assortment of foods. Overall, we had a great stay! They are pet friendly and we stayed with our dog. The negatives are the two EXTREMELY grouchy old men who work the front desk. They are unhelpful, rude and condescending. One threw a tv remote at my husband and said it wasn’t his problem that it didn’t work. I personally heard him talking on the phone to future guests and was condescending and rude and hung up the phone on them. The other front desk staff were fine. These two old men are AWFUL! Something should be done about them as they are the face of the hotel. I can’t understand being so nasty to guests. I asked to have a 1 hour late check out. After staying 19 nights, it would have been a nice gesture. Nope, the grumpy old man said NO! "

"Nice little hotel, very comfortable, and the staff was GREAT"

"Easy access"

"Excellent location , helpful staff…"

"Excellent hotel. Very friendly staff. Very handy it is a very short distance from the airport train connection. Very comfortable and clean room. "

"Really enjoyed this lovely hotel with my family. Room was clean and comfortable, hotel is excellently located for all of the city sights and transport links."

"Great stay!"

"We were happy with the service and amenities. "

"The nicest hotel property and best breakfast during our three-week trip to Eastern Europe. We were upgraded to a deluxe room (thanks to our hotels.com status). Large and lovely. Super nice! Breakfast was incredible! The largest and most extensive offering of breakfast food that we have ever seen at any hotel. WOW! The server, Ana, was attentive and charming. All the staff was polite and helpful. The location is a little bit of a hike to the city center and sites, but the bus and tram stops are close by. "