We did not know what to expect really and loved it. The staff is incredibly kind, the room was nice, so many nice touches welcomed us: yukata and kimonos, access to the onsen, plenty of little gifts, delicious japanese breakfast for such a good price. This place is a gem. Highly recommended if you plan on staying in Yufuin. And truly, Yufuin is a very nice place too. Far from the crazy big cities, a lot of charm and character. Very cute little place to rest and recharge.