Hotel di Ystrad

"There was nothing we didn't like about the Hotel. The whole hotel has had a massive upgrade / renovation and for the cost of the accommodation, it represents top value. We ate at the restaurant , ( reluctantly ) after reading some less favorable reviews , and decided the reviewers, who had left those reviews must have woken up on the wrong side of the bed. The food was delicious. The staff were really friendly , helpful, and seemed to care. If they didn't care they made a very good job of...

"Holes in the towels No charging sockets Noisy plumbing in the Coach house Arms of settee in the room quite grubby Nice spacious room though with comfortable bed"

"**Disappointing anniversary stay** We booked Lanelay Hall over three months in advance for a special anniversary and were looking forward to the luxury boutique experience advertised. We had hoped that booking so far ahead would allow us to be allocated one of the more desirable rooms. Unfortunately, we were allocated Clock Tower 1, an accessible Deluxe Room. Although the hotel has confirmed this was the Deluxe category we booked, the room itself was very disappointing. It felt clinical rather...

"Clean, well presented, friendly helpful staff and a decent breakfast! Couldn't ask for any more, was a great place to stay. We only stayed one night but would be happy to return and stay longer! Highly recommended"

"Great room"

"Wir waren nur eine Nacht als Zwischenstopp hier, aber das Inn ist sehr empfehlenswert. Das Zimmer war sehr gemütlich und sauber und die Kommunikation mit Jacqui sehr freundlich und schnell. Leider waren wir an einem Montag da, an dem das Pub geschlossen ist, der Gastraum ist so gemütlich eingerichtet, dass wir gerne im Abendbetrieb da gewesen wären. 😊 So war es leider nur zum Frühstück."

"Location was convenient for us but the room was noisy with music playing until after 11pm on both nights. Strange smell in the room and no reading lights or fridge."

"Staff were welcoming and friendly. Hotel appearance looked good. Our bedroom and bathroom was clean and tidy buy very dated. Needs a fresh coat of paint and a shower cubicle instead of a shower over the bath it’s not safe for elderly people. There were toiletries to use. It would be economical to have a hand soap dispenser instead of a bar of soap. But we had an enjoyable stay."

"If you’re using it as a base, not a bad idea but keep in mind the place is pretty shabby, no shower available in the bathroom a bit smelly and very rundown no reinventing obviously. Put it this way there’s Spains on the chairs you sit on at dinner and there’s a layer of dust so thick it’s changed the colour of the lampshades in the dining room. A real shame as it’s a prime location."

"With so many negative reviews regarding the size of the room, we paid extra for their bigger room. On arrival we received a friendly welcome and were shown to our room. The entrance to the rooms was having a mould problem, so an extractor had been installed and reed diffuser to mask the smell. The room itself was comfortable, clean, no damp smells which I feared on entry to the block. As expected from previous reviews the bathroom was tiny but that wasn’t a problem… we were here for the...

"Excellent accommodation lovely and spacious, very clean great staff !"

"The staff were wonderful, the food was excellent and the amenities were good quality. I have stayed here a few times with work and the general location is lovely, with a very village relaxed vibe. The outdoor space in the summer months is beautiful."

"An excellent stay in one of the studio suites. Spacious room, full kitchen."

"The staff are really lovely and helpful. The lady at the reception was very kind to me and helped me when there was an issue with the booking as Expedia had not sent the booking through properly and she still managed to find me a room. Second time I have stayed here and will definitely stay again ❤️"