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"We stayed in 2 bedroom apartment with my family of 4. Everything was good but we arrived after midnight and there wasn’t linens and duvet for the 4th person. The apartment was prepared just for 3 people. "

"I can't say enough about this hotel. We had an outstanding experience. The rooms were modern, spacious, and clean. The staff were attentive, polite and fabulous. The location of the hotel was as good as you could expect - close to the edge of the manic and exciting Trabzon market area. The breakfast was an experience - lots of different foods and very high quality and great presentation. Overall, this hotel puts most of the many US hotels I've stayed in to shame. Thanks for the great experience!"

"I love it it was the best. very nice helpful staff ******"

"Great stay. Would come back "

"This will be the easiest review I have ever done. This hotel it’s outstanding in every aspect. Location, property condition, food, comfort, but mostly the welcoming and professional staff! 5 star rating is well deserved. "

"room was exceptionally clean. room cleaned every day. This has never happened before in Turkey.. Wifi in the room was the most reliable and super fast ever experienced in Turkey. "

"Excellent breakfast menu. Very broad selection that was fun trying new things."

"AC was not running properly (too hot or cold). Room furniture needs an upgrade."

"Hotel has swimming pool, suna, steam room and Gym free to use for guests, I really enjoyed it and all such facilities were open from 7am to 10pm so plenty of time to relax and enjoy all of them. Breakfast was delicious and so many options available. What really impressed me that Hotel management has a programme for special needs people individual to work in different departments, for example there was a special need waiter serving the guests during breakfast time, he was very pleasant and taking pride in his work. Amenities such as cafe, shops and restaurants were on walking distance Cleaning can be improved, there were marks on sofas, and carpet, small amount of mould building up on tiles in bathroom They charged extra for water bottles to be provided in the room, in my opinion water bottles must be free for guests Staff at reception and in restaurant were helpful "