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Reviews of Lake Yellowstone Hotel & Cabins - Inside the Park

3 out of 5
Lake Yellowstone Hotel & Cabins - Inside the Park
235 Yellowstone Lake Rd, Yellowstone National Park, WY

Reviews

7.0

Good

Rating 10 - Excellent. 155 out of 571 reviews" "
Rating 8 - Good. 144 out of 571 reviews" "
Rating 6 - Okay. 128 out of 571 reviews" "
Rating 4 - Poor. 87 out of 571 reviews" "
Rating 2 - Terrible. 57 out of 571 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Greta

Travelled with partner
Disliked: Staff & service
Expensive nightly rate $450 per night. The property doesn't have Internet. Extremely noisy neighbor upstairs. Minimal dining options. Will not stay here again. One redeeming value is the location.
Stayed 3 nights in Aug 2023

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Connie

Stayed 7 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Cherrie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area we were put in was very poor. They had the cleaning closet wide open in our hall. It had bags of trash just thrown in it with all the towels and linens! The bar service was poor and the restaurant where we had an evening meal was very expensive and not great at all.
Stayed 2 nights in Sep 2023

4/10 Poor

Christina

Liked: Staff & service
Disliked: Property conditions & facilities
No housekeeping. No fridge or microwave in room. Moldy shower curtain. We had to remove our trash every day and get our own towels at the front desk. The only dinner dining option (dining room - by reservation only) was unavailable until 10:45pm each day. Very inconvenient if you are trying to go to sleep early so you can get up early to beat the crowds to explore the park, meet a guide or hike. The only places to eat at/near this hotel are: 1) Deli open 6:30-2pm - coffee and limited prepackaged sandwiches and pastries. 2) Dining Room- Open for breakfast buffet then closes until dinner for which you need a reservation. (earliest available reservation for our five night stay was 10:45pm) 3) Lobby Bar - opened at 4pm but no bar menu except A) French Fries B) Oysters (?) 3) Yellowstone Lodge - nearby but limited fast food only. Hamburgers, hotdogs and fries. 4) Off Property Convenience Store - nearby, but very limited prepackaged options. (Think a poorly stocked 7-Eleven with a gift shop). Staying here is convenient to the park, but you truly are in a complete food desert. At nearly $400/night I would at least expect a mini fridge and a microwave so we could at least have fended for ourselves.
Stayed 5 nights in Sep 2023

6/10 Okay

Benjamin, Honolulu

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Our room had no soap, 1/2 a roll of toilet paper on the spool with no extra roll, only 2 towels and cobwebs in the ceiling. It looked like the room had not been used in a while. For the prices that were charged, I think it is reasonable to expect at least 1 bar of soap or some liquid soap and at least 1 roll of toilet paper.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We stayed in the cabins since the hotel was fully booked. The cable was just ok. It was clean and cute and i knew going in what we would and would not have. Its just beds, a bathroom and a coffee maker. Very few options for food. The restaurant is very nice but you need reservations which we did not know and they book up months in advance. Luckily we stopped by as they were opening for dinner and was able to get in but it had to be at that moment, nothing was available until 9:30. There is another place down the road but very few options and nothing if you have dietary restrictions. For these reasons these cabins should have a small refrigerator and microwave so you can at least travel with some food. I heard this was a problem so i actually came prepared with some dry food and we ate alot of peanut butter sandwiches, crackers and fruit for the 3 nights we were there. Location was great!
Stayed 3 nights in Sep 2023

6/10 Okay

Della

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We arrived late after dark. The cabins were difficult to find from the hotel. There were no lights on to locate the cabin. Reservations are required for dinner, so they could not seat us until 10:00 PM. Hence, we ate our own sandwiches in our room.
Stayed 1 night in Sep 2023

6/10 Okay

Karen, Humboldt

Travelled with partner
Liked: Property conditions & facilities
A beautiful old hotel set on Yellowstone Lake. Check in was slow and the gentleman wasn’t helpful. Dinner was very nice and the waitstaff were great. Considering the price I would have expected a cleaner hotel. The lounge area had dead bugs and other dirt under the chairs. Our shower curtain was very molding, it was reported to the front desk who didn’t seem interested in fixing anything until I showed a picture. No apology from the staff at all.

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It went beyond what we were expecting. Although the property appears older on the outside, the inside was well appointed.
Stayed 1 night in Sep 2023

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Lovely property in a beautiful setting, but the hotel offers no amenities.
Stayed 2 nights in Sep 2023

4/10 Poor

Tonya, Parker

Travelled with partner
Disliked: Cleanliness, staff & service
The property is lovely, but it is VERY poorly managed by Xanterra. Insufficient staffing meant there was NO daily maid service and we had to hunt down more toilet paper
Stayed 5 nights in Sep 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

4/10 Poor

Roberta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms we were assigned were not in the hotel but in the "lodge" a detail that was not well explained. Further the room which was to have 2 queen beds in fact had only one and was much smaller than advertised. This is a really poor manner in which to conduct business. Honesty would be helpful. I will never again any hotel room through Expedia. I can only hope that the hotel itself was not involved in this deceit.
Stayed 1 night in Sep 2023

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was a registered guest in hotel but was unable to dine on the dining room. Room rate should have bedroom adjusted downward . Room rate shower
Stayed 1 night in Sep 2023

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing.but we need more Dining options. Other restaurant o cafeteria
Stayed 5 nights in Sep 2023

6/10 Okay

Tom

Travelled with family
Disliked: Property conditions & facilities
Unable to make reservation direct, desk clerk (?) quoted 3 prices, both higher than Orbitz. Slow checkin, 1st cabin was occupied !!! Expensive and way off the the value . Clean was a positive... Broken uneven steps into cabin caused a fall. ould never recommend - poorly managed
Stayed 1 night in Sep 2023

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

James

Disliked: Cleanliness, room comfort
Hugely Disappointing for the Money
The location of this hotel is ideal if you want to visit the park. However, it is far to big to cater for its customers and is quite impersonal and cold. If you have not pre booked your evening meal well in advance there is nowhere that is reasonable to eat within an hours drive. The room was hugely expensive for what it was and to say that there was no TV or fridge. In our opinion it was far from value for money. If you plan to stay in yellowstone for a few days I would recommend getting a lodge with cooking facilities.
Stayed 3 nights in Sep 2023

8/10 Good

Thomas, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It became clear that this is in a nature reserve because we had a fox, cow elk and a bison walk through the property. The US GOVERNMENT has passes legislation to provide first class internet to rural areas, yet this property has only SLOW wired Internet. This is totally unacceptable as wireless Internet does not degrade the hotel's experience in any way. Please, please, please install wireless Internet at this facility.
Stayed 3 nights in Sep 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service
Hotel was really crowded and under-staffed. No bookings were available for dinner at the restaurant so had to eat fast food next door. No wifi or fridge in the room, I wouldn’t stay here again.
Stayed 3 nights in Aug 2023

10/10 Excellent

CArol

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful venue with full service hospitality. The dining room is excellent but only had breakfast. Did 2 tours out of the hotel making it easy to enjoy someone else driving (a 1920’s refurbished tourist bus) . Did the sis et tour and early morning photo tour. Both very professional.
Stayed 1 night in Sep 2023

4/10 Poor

Jill

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Cabins are cute, but pricey for what you get. They are in a great location of the Park. They need to clean the cobwebs in the corners of the ceiling, but I’d still stay again for the location.
Stayed 2 nights in Sep 2023

2/10 Terrible

Barbara

Stayed 1 night in Sep 2023

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Sandpiper needs renovation.
Stayed 2 nights in Sep 2023

8/10 Good

Lucy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location was amazing, great walk to the lake with beautiful sunrises! The Breakfast Buffet was really excellent, good selection at a great price.
Stayed 3 nights in Sep 2023

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked the historical building and view of the lake. Staff was also friendly. However I could hear every little sound coming from the surrounding rooms which kept me awake most of the night. At this price point the room should have outlets and usb ports. Also, the rooms really should have Wi-Fi. Overall, nice, just not worth the price
Stayed 2 nights in Sep 2023

10/10 Excellent

Leon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Sep 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful setting , in nature , with Lake Yellowstone in the background
Stayed 3 nights in Sep 2023

6/10 Okay

Ming Yu

Stayed 1 night in Sep 2023

6/10 Okay

nola

Stayed 7 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

melissa

Stayed 1 night in Sep 2023

6/10 Okay

JoAnn

Travelled with family
Yellowstone is beautiful- but they over-book and there isnt enough decent places to eat. At the Snowlodge grill, all tables were filled, but an entire section was blocked off - because the employee said' we worked hard all day and are closing early-
Stayed 2 nights in Sep 2023

10/10 Excellent

Candy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Beth

Travelled with family
Disliked: Cleanliness, staff & service
The deli hours were inconvenient. Most people are out early and come back later than 130. Only other option was dining room or walk to the lodge. The wired internet service you provide is not updated to accommodate today’s technology. The front desk did not have plugs to adapt. At this point I would not recommend your hotel. After driving around the area we found other properties which were way more accommodating. Your property seems to be more geared for senior citizens
Stayed 4 nights in Sep 2023

8/10 Good

Anita, Washington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in main hotel. Convenient. Breakfast was okay. Nothing special. Sitting area has beautiful views.
Stayed 4 nights in Aug 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay again, my only regret is not staying there our whole trip.
Stayed 1 night in Sep 2023

4/10 Poor

KENNETH

Travelled with group
Disliked: Property conditions & facilities
Outside of buildings rundown. limited food choices, out of items, severed cold. Very expensive stay for what you get
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda K

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique place love the history. Dining was not appealing
Stayed 4 nights in Sep 2023

10/10 Excellent

Sandra

Stayed 3 nights in Sep 2023

8/10 Good

Susan

Travelled with partner
Liked: Property conditions & facilities
The hotel was extremely clean. The rooms have no sound proofing so you could hear everything above you. There is only 1 restaurant and you must have reservations which are hard to get. I can’t believe they don’t offer something at the bar to eat.
Stayed 3 nights in Sep 2023

6/10 Okay

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Basic cabin/room, no refrigerator, tv or microwave. Can hear neighbors next door, but parking right there and its one floor. Chairs out front were nice surprise.
Stayed 1 night in Sep 2023

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrific, elegant old hotel, very well maintained, very interesting history. Floors are rather creaky so it's best to get a top floor!
Stayed 2 nights in Sep 2023

10/10 Excellent

rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Food was very average for the price we paid. Staff was great but it appeared that they were under staffed! Overall we enjoyed our stay at the cabin!
Stayed 4 nights in Sep 2023

6/10 Okay

Melinda

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023