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Reviews of Hotel Zara

2 out of 5
Hotel Zara
357/359, (5) Quarter, Shwe Bon Thar Street, Pabedan Tsp, Yangon, Yangon

Reviews

5.6
Rating 10 - Excellent. 3 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 5 out of 24 reviews" "
Rating 2 - Terrible. 6 out of 24 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Sabira

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location
Location is good. Reception staff can speak good enough english and helpful. Have to climb up narrow and verry steep stairs. Room has a dummy window. Got the one near the stairs and it gets noisy when people walk by. My double bed was sunken in the middle and the pillows were very thin. Had to fold or stack the pillows to make it thicker. Room has a damp smell, due to no proper ventilation. Toilet not very clean especially the walls and corner. Lots of the lil flies in it. Breakfast was just eggs and toast with butter or jam. But bread was not freshly toastes when i got it so not very enjoyable. If just using the hotel for location is worth it, for sleep and relaxing, not so much.
Sunken bed and thin pillows
Dummy window
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photos are NOT true. Biggest Mistake
So dirty and smelly that I could not even stay.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only good thing location, close to Bogyoke market makes it easy for some souvenir shoping. Bad: dirty walls, stains on fabric head board. Stain on bed sheet. Old hot water kettle with broken cord. Had to hold the cord while heating the water, otherwise it stopped working. Worst, in the middle of the night up I woke up, that a hotel employe opened my door wide open for another guest. ONE OF THE WORST BUDGET HOTEL ANYWHERE ON 3 CONTINENTS, 30-40 TRIPS AND OVER 100 HOTELS.!!!
Stayed 1 night in May 2019

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What is there not to like!
Loved it, best accommodation and value I could imagine, top mattress, clean towels and bed linen, a/C room, a good bathroom and a nice brekky. In a quietish tree lined street 400 metres from the station and central Yangon. Our hosts were good as you would imagine
Stayed 1 night in May 2019
Response from Thet Zaw on 11 Jun 2019
Thanks for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Good: Clean room, excellent wifi, convenient location, strong and hot shower, breakfast ok Bad: - We arrived early and were told that the room will be ready at 11-12. We came back around 12, room was not ready. Waited anothet 20 minutes to be told that they are cleaning the room now, just a few minutes. More than an hour later we were let in, almost 2 hours wasted waiting in the lobby. - The room was on the 5th floor, no elevator. Steep srairs might be a challenge for some. - Very thin walls, can hear all kinds of noises. - Many mosques nearby + ultra thin walls, prayer calls woke us up several times. - No housekeeping, we were away for half a day and they didn't clean the room. - The bed was not a double, but two small ones put together. Huge bump in the middle, this was a reason enough to seek refund as the room doesn't match the description. Also on one side the mattress was very sloped. - Lots of mosquitoes in the room.
Stayed 2 nights in Feb 2019
Response from Samuel (G.M) on 30 Apr 2019
Dear Valued Guest, My hotel is only 4 FLOOR , NOT 5 FLOOR. Your room is DOUBLE BED. We have only 2 Twin Bed room. Normally check in time is 2 pm, but we gave the room at 12:30 Pm ( Without Extra Charges) . We have daily housekeeping room service ( They were clean your room / I already check on CCTV CAMERA RECORD) I didn't know what's going on? Please be fair. Anyway Thanks a lots for your bad review.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room is not at all like pictures. So full of dust that i did not stop sneezing. Bathroom in room has a fake wall that doesnt go all the way up. Walls too thin can hear all neighboring rooms. Staff is nice and location is good. Cheap
Stayed 1 night in Feb 2019

4/10 Poor

Naoto

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港ピックアップは予約しないと不可。 写真と違い、大分古い。ロビーの天井にはゴキブリの死骸2匹。 朝食は、薄〜いトースト2枚と目玉焼きとコーヒーだけ。 302号室でしたが、4階に有り階段で疲れる。 窓の無い3人用ドミトリータイプの部屋に1人でした。アメニティーも歯ブラシとシャンプー、固形石鹸のみ。 安い？分、寝れたらいいみたいな感じのホテルです。
天井がボロ
場所は29ストリートでは無く、Shwe Bon Thar Rdです エレベーターが無いので3の付く部屋は、4階になります。階段が急勾配で登り下りがキツイです。
水加減の調節で熱くなります
普通
Stayed 1 night in Mar 2020

2/10 Terrible

Lancelot, Lille

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hôtel à fuir La saleté de l’hôtel en général et des parties communes est consternante, cafard dans l’escalier, moisissures partout dans la salle de bain, lit infectés de puces de lit. Bref, fuyez. Les photos sur les sites sont mensongères.
Stayed 3 nights in Dec 2019

8/10 Good

Marica

Travelled with group
Liked: Cleanliness, room comfort
Discreto
Arrivate di sera siamo state accolte con molta gentilezza e disponibilità. Buone condizioni dell’hotel
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
abominable ! nous avions payé. réservé. 3 nuirs. et ne sommes reste que 2 tellement c etait une puanteur. de produits toxique. d odeur de moisi. au point de vous reveiller. les affaires. les draps mouillées tellement d humidité. et le personnel pas vraiment conciliant. puisque si on etzit pas content..chek out please ! dit il voila vous savez
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

ダウンタウンの真ん中で立地は良かった。
Stayed 3 nights in Nov 2019

2/10 Terrible

Tsukasa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Masshiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地は良い
ダウンタウンにあり観光には最適かと思います。朝食が7時半からというのがネックでしょうか。設備には問題ありです。お湯が出ない、TVが映らない、ライティングデスクが無いが問題だと思います。スタッフはよく働いてくれる人とそうでない人がいてサービスに偏りがありましたq
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Samuel on 7 Sept 2019
Dear Valued Guest, Thanks For your feedback. Best Regards, Samuel

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

4/10 Poor

HISAKAZU

Disliked: Cleanliness, property conditions & facilities, room comfort
ホテル名が変更になっている以前はジールのようです。
部屋が空いているのに３階の一番奥の部屋で、階段が狭く雨漏りがして設備が大変古い。
Stayed 2 nights in Aug 2019
Response from Samuel on 7 Sept 2019
Dear Valued Guest , Thank you taking your time to review our hotel. I hope you had a wonderful trip around Myanmar and I welcome you back to our Hotel Zara whenever you are in Yangon! Best Regards, Samuel (G.M.)

6/10 Okay

Verified traveller

ジャンクションシティや市場、鉄道の駅も近く、立地はとても良いです。でも、エレベーターがないので、荷物が多いと大変です。お部屋も、写真のイメージとは違って、思ったより狭いです。スーツケース2個は広げられますが。
Stayed 3 nights in Jul 2019
Response from Samuel on 7 Sept 2019
Dear Valued Guest , Thank you taking your time to review our hotel. I hope you had a wonderful trip around Myanmar and I welcome you back to our Hotel Zara whenever you are in Yangon! Best Regards, Samuel (G.M.)

6/10 Okay

Esmeralda

Liked: Cleanliness
Hoyel muy basico para una noche en Yangon
Apenas nos entendimos en ingles, la habitacion estaba en un tercero sin ascensor. Baño separado de ducha y un poco viejo olia mal, camas comodas y el desayuno sencillo.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
スタッフの応対かなりよかった。 三泊したが最終日朝6:00チェックアウトにもかかわらず、早目に１階に降りたらブレックファーストを出してくれたのには感動した。
Stayed 1 night in Feb 2019
Response from Samuel (G.M) on 20 Feb 2019
Dear Valued Guest , Thank you taking your time to review our hotel. I hope you had a wonderful trip around Myanmar and I welcome you back to our Hotel Zara whenever you are in Yangon! Best Regards, Samuel (G.M.)

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Stine Thorup

Liked: Cleanliness, staff & service, room comfort
Helpful staff-great location.
Ok hotel. It was very helpful staff. The rooms were clean but the bathroom was in a poor condition. Perfect location, close to sights and restaurants. We would stay there again.
Stayed 3 nights in Feb 2019
Response from Samuel (G.M.) on 20 Feb 2019
Dear Valued Guest , Thank you taking your time to review our hotel. I hope you had a wonderful trip around Myanmar and I welcome you back to our Hotel Zara whenever you are in Yangon! Best Regards, Samuel (G.M.)