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Reviews of The Hotel Y

2.5 out of 5
The Hotel Y
1700 N 1st St, Yakima, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 511 out of 830 reviews" "
Rating 8 - Good. 213 out of 830 reviews" "
Rating 6 - Okay. 62 out of 830 reviews" "
Rating 4 - Poor. 21 out of 830 reviews" "
Rating 2 - Terrible. 23 out of 830 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fantastic but the city has to clean up the homeless just down the street.
Stayed 1 night in May 2024
Response from Sonya on 21 May 2024
Kirk, Thank you for the wonderful review and feedback. I so agree with you. The City tries to keep it clean and we do also. At least they don't come on our property. We make this Hotel a safe place for our guests. Have a nice day.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad spot at all. I was a little hesitant to stay, since there's a harley shop nearby, but it was nice and quiet the entire night. Nice and clean room, breakfast was as expected.
Stayed 1 night in Apr 2024
Response from Sonya on 21 May 2024
Robert, Thank you for the wonderful review and feedback. You were a pleasure to have. We are so happy your stay was a great one. Come back and see us again.

8/10 Good

Daren, Bainbridge Island

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sonya on 21 May 2024
Daren, Thank you for the wonderful review. We hope you have a safe trip home. Come see us again.

8/10 Good

Yanna

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Sonya on 21 May 2024
Yanna, Thank you for the good review. So happy your stay with us was great. We hope you have a great day and safe travels.

10/10 Excellent

Donna, Longview

Travelled with partner
Liked: Cleanliness, staff & service
Quiet, clean rooms close to freeway with good breakfast selection in am
Stayed 1 night in May 2024
Response from Janie on 15 May 2024
Donna,Thank you for your great review! We are so happy you enjoyed your stay with us. We hope you go to hang out by the pool or enjoy our breakfast. We hope you had safe travels home. We look forward to seeing you again.

6/10 Okay

Victoria

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2024
Response from Janie on 15 May 2024
Thank you for your review.

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place stay
Stayed 1 night in Mar 2024
Response from Janie on 15 May 2024
Shree,Thank you for your great review! We are so happy you enjoyed your stay with us.We hope you had safe travels home. We look forward to seeing you again.

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Large homeless camp near by
Stayed 3 nights in May 2024
Response from Sonya on 21 May 2024
Jessica, Thank you for the good review. I'm sorry there is a mission 3 blocks down. Don't let that scare you. We make sure they do not come on our property. We hope you have a great day.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. This is a Motel entry so quiet at night but not during daytime. Worth the money
Stayed 1 night in May 2024
Response from Janie on 15 May 2024
Susan,Thank you for your good review! We are so happy you enjoyed your stay with us. We hope you go to hang out by the pool or enjoy our patio. We hope you had safe travels home.

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, recently renovated. Very clean. Stayed two nights, no complaints
Stayed 2 nights in May 2024
Response from Janie on 15 May 2024
Stefan,Thank you for your great review! We are so happy you enjoyed your stay with us. We hope you go to hang out by the pool , enjoy our breakfast or enjoyed our patio. We hope you had safe travels home.

6/10 Okay

Richard

Homeless living nearby
Stayed 1 night in May 2024
Response from Sonya on 21 May 2024
Richard, Thank you for the good review. I wish you would've left me some feedback so I know how I can fix any problems you might have had. We hope you have a good day.

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Expectations couldn't have been lower but I needed a room and a big basketball tourney had prices jacked and vacany scarce. This place is a real find. A little throwback funky but tastefully updated with all the right touches. Excellent breakfast - but the biggest surprise was the bed. Maybe one of the most comfortable hotel beds I've ever slept on. I'm a hotel snob, but for the money this place rocks.
Stayed 1 night in May 2024
Response from Janie on 15 May 2024
James,Thank you for your great review! The beds are amazing! We are so happy you enjoyed your stay with us. We hope you go to hang out by the pool or enjoy our patio.. We hope you had safe travels home. We look forward to seeing you again.

10/10 Excellent

Roman, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel. A little warned out but clean where it matters. The desk chair needs deep cleaning to remove spill stains. All movements of the neighbors from the floor above are very audible.
Stayed 1 night in May 2024
Response from Janie on 15 May 2024
Roman,Thank you for your great review! We are so happy you enjoyed your stay with us.We will look into the issues with your room. We hope you go to hang out by the pool or enjoy our breakfast. We hope you had safe travels home. We look forward to seeing you again.

10/10 Excellent

Cesar, olympia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sonya on 21 May 2024
Cesar, Thank you for the perfect review. So happy you had a great stay. Come see us again.

10/10 Excellent

LeDonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over all. Walls really thin though, could hear everyone and everything. But, I was still able to sleep, so not so bad. Other than that, no complaints.
Stayed 2 nights in Apr 2024
Response from Janie on 1 May 2024
LeDonna, Thank you for the great review and feedback. We are so glad you had a great stay with us. We look forward to seeing you again when your travels bring you back to Yakima. Have a wonderful day and we hope you had safe travels home.

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel in itself was clean, well lit, quiet, very nice. The downside is the homeless in the area, closed businesses, no restaurants close by.
Stayed 3 nights in Apr 2024
Response from Janie on 1 May 2024
Teresa, Thank you for the great review and feedback. We are so glad you had a great stay with us. Have a wonderful day and we hope you had safe travels home.

10/10 Excellent

Susan

Clean
Stayed 1 night in Apr 2024
Response from Janie on 1 May 2024
Susan, Thank you for the great review and feedback. We are so glad you had a great stay with us. We look forward to seeing you again when your travels bring you back to Yakima. Have a wonderful day and we hope you had safe travels home.

10/10 Excellent

Eloisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Las. Camas son cómodas
Stayed 2 nights in Apr 2024
Response from Janie on 2 May 2024
Thank you for the great review and feedback. We are so glad you had a great stay with us. We look forward to seeing you again when your travels bring you back to Yakima. Have a wonderful day and we hope you had safe travels home.

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Room was clean and simple...just what we needed for a one night stay. The area that the hotel is in can be sketchy.
Stayed 1 night in Apr 2024
Response from Janie on 1 May 2024
Carolyn,Thank you for your good review. We are happy you had a great stay with us. We hope you had safe travels home.

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay and a nice room
Stayed 1 night in Apr 2024
Response from Janie on 25 Apr 2024
Michael, Thank you for the wonderful review. We are so happy your stay with us was a great one. We hope you got to enjoy the pool and patio. We hope you had safe travels back home.

10/10 Excellent

Jacky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay rooms were very clean and comfortable. The staff was amazing. Breakfast in the morning was great.
Stayed 1 night in Apr 2024
Response from Janie on 16 Apr 2024
Jacky,Thank you for the good review and feedback. We are so glad you had a great stay with us. We look forward to seeing you again when your travels bring you back to Yakima. We hope you had safe travels home.

8/10 Good

Daniel, Grayland

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfortable. The hotel is in an area of town that’s a bit sketchy but it felt safe. There’s a guest laundry room that’s nice, with new washer/dryer combo. Breakfast was real basic but worked. Staff friendly and helpful.
Stayed 1 night in Apr 2024
Response from Janie on 25 Apr 2024
Daniel, Thank you for the good review. We are so happy your stay with us was a good one. We hope you got to enjoy the pool. Have a lovely drive home.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a great value. Beds are comfortable, rooms are clean and modern, and the hotel property is well-maintained. The staff is friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Janie on 14 Apr 2024
Elizabeth,Thank you for your great review! We are thrilled you had a wonderful stay with us. We welcome you back if your travels bring you back to Yakima. We hope you had safe travels back home.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upgrades. East access from freeway.
Stayed 1 night in Apr 2024
Response from Janie on 14 Apr 2024
Mary,Thank you for the great review and feedback. We are so glad you had a great stay with us. We look forward to seeing you again when your travels bring you back to Yakima. Have a wonderful day and we hope you had safe travels home.

6/10 Okay

Gordon, Ontario

Business traveller
Average
Stayed 1 night in Mar 2024
Response from Janie on 14 Apr 2024
Gordon,Thank you for your review. We hope you had safe travels home.

10/10 Excellent

Katie

Stayed 1 night in Apr 2024
Response from Sonya on 21 May 2024
Katie, Thank you for the great review. We are so happy you had a wonderful time. You are welcome back anytime. Come see us again.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good only knock would be a lot of homeless in the area. Hotel did do a good job of monitoring the parking lot so we had no problem. Good breakfast.
Stayed 1 night in Apr 2024
Response from Janie on 14 Apr 2024
James,Thank you for the great review and feedback. We are so glad you had a great stay with us We are happy you got to enjoy the breakfast. We look forward to seeing you again when your travels bring you back to Yakima. Have a wonderful day and we hope you had safe travels home.

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was clean, staff were friendly and it provided a standard free breakfast. Location was close to the freeway for easy access. It had an outdoor heated pool that was open.
Stayed 1 night in Mar 2024
Response from Janie on 7 Apr 2024
Sandra, Thank you for your review! We are so happy you had a great stay with us. We take pride in our Hotel and we want our guest to have the best time with us. We hope you had safe travels home.

10/10 Excellent

Chiska, Haines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gluten free blueberry waffles for breakfast! Wow! That’s a first. Thank you.
Stayed 1 night in Mar 2024
Response from Janie on 4 Apr 2024
Thank you for the wonderful review and feedback. So glad your stay with us was great. We are happy you liked the breakfast. You are welcome back anytime. Come see us again. Safe travels home.

8/10 Good

Stephanie

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Janie on 7 Apr 2024
Stephanie,Thank you for your review!

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Sonya on 28 Mar 2024
Seth, Thank you for the great review. Have a wonderful day.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff we will stay again
Stayed 1 night in Mar 2024
Response from Sonya on 28 Mar 2024
Laura, Thank you for the perfect review and feedback. I'm so excited to have you guys back to stay with the Hotel Y. Have a great day.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sonya on 28 Mar 2024
Douglas, Thank you for the wonderful review. Have a nice day.

10/10 Excellent

Colleen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very helpful and professional. I like that rather than tearing down an older site they updated it, and nicely done. Also, the manager opened the pool earlier than posted on the website and that made our weekend special. We had thrown in our suits just in case. Thanks!
Stayed 1 night in Mar 2024
Response from Sonya on 28 Mar 2024
Colleen, Thank you for the wonderful review and feedback. So glad your stay with us was great. We hope you enjoyed the pool area. It's so relaxing. The total remodel sure made it look Awesome. It looks way better. You are welcome back anytime. Come see us again. Safe travels home.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were very satisfied with our stay at your hotel. The beds were extremely comfortable, the room was clean, but it did smell a bit musty when we arrived.
Stayed 1 night in Mar 2024
Response from Janie on 25 Mar 2024
Michael, Thank you for the good view and feedback. We are so glad you had a great stay with us. You are always welcome back. Have a wonderful day and we hope you had safe travels home.

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sonya on 28 Mar 2024
William, We hope you're stay with us was good. Next time if you could leave some feedback that would help so I know what we need to work on more. I hope you and the family had safe travels. Have a great day.

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sonya on 28 Mar 2024
Zhou, Thank you for the great review. Have a wonderful day.

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Y met our expectations. The room was spacious. The bed was comfortable. The room itself was clean however the dark laminate floor was poor quality and was coming apart and it also was leaving our feet all black. The breakfast options in the morning were awesome. And it was easy in and easy out for our travels through.
Stayed 1 night in Mar 2024
Response from Janie on 24 Mar 2024
Marilyn,Thank you for your good review! We love that you enjoyed your stay with us. The breakfast is a big hit here so happy you got to eat breakfast. We look forward to seeing you here when your travels bring you back to Yakima. We hope you had safe travels home.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept property. Very good breakfast offering. Room was very clean and comfortable.
Stayed 2 nights in Mar 2024
Response from Janie on 24 Mar 2024
Robert,Thank you for your review! We love that you enjoyed your stay with us. The breakfast is a big hit here. We look forward to seeing you here when your travels bring you back to Yakima. We hope you had safe travels home.

10/10 Excellent

Donna, Longview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable rooms at a great price. Close to freeway & restaurants. Friendly staff & decent breakfast options
Stayed 1 night in Mar 2024
Response from Janie on 20 Mar 2024
Donna, Thank you for your wonderful review! We are thrilled you had great stay with us. We hope you had safe travels home.

8/10 Good

Kaycee

Liked: Staff & service, property conditions & facilities
We loved this place! It was very nice the breakfast was great and the staff were very nice. The pool was was actually open it’s heated which was a great plus! The only concern we had was the bathroom wasn’t as clean as we’d like but overall it was a good stay
Stayed 1 night in Mar 2024
Response from Sonya on 18 Mar 2024
Kaycee, Thank you for your great review and feedback. Thank you for letting me know about the bathrooms. It was a pleasure having you. You are welcome back anytime. Hope you have a safe travel home.

8/10 Good

Naomi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just there for one night- I was trying to save a little mine when I booked this motel. I was pleasantly surprised at how nice it was I would stay again.
Stayed 1 night in Mar 2024
Response from Sonya on 18 Mar 2024
Naomi, Thank you for your review and feedback. The Hotel Y was recently remodeled 6 years ago. They sure did a wonderful job. The outdoor heated pool is now open. A nice place to sit and relax. We hope you have a great day and safe travels.

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent motel.
Stayed 1 night in Mar 2024
Response from Sonya on 18 Mar 2024
Norman, Thank you for the perfect review and feedback. We are glad you got to stay at the Hotel Y. Hope you got to enjoy the heated outdoor pool. Have a great day and drive safe.

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for dollar. Great staff! Clean room! Not much around the building, but convenient as it is close to the highway.
Stayed 1 night in Mar 2024
Response from Sonya on 18 Mar 2024
Carlo, Thank you for the wonderful review and great feedback. It was a pleasure having you stay at The Hotel Y. You are always welcome back. We hope you got to relax by the outdoor heated pool. Have a great day.

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Unsavory location. Door deadbolt would not lock. Outside access. No elevator. Inside refurbished but very spartan
Stayed 1 night in Mar 2024
Response from Janie on 14 Apr 2024
Paul,Thank you for your review. We are sorry you had issues with your room. We will look into the deadbolt locks issue. We hope you had safe travels home.

2/10 Terrible

Grant

The hotel itself seemed fine, but I didn't feel like my family was safe in that area.
Stayed 1 night in Mar 2024
Response from Sonya on 14 Mar 2024
Grant, The Hotel Y is safe. We don't allow the Homeless or anyone who is not staying with us on the property. We have a 24-7 front desk that watches everything. We hope you can give us a chance. Have a wonderful day and safe travels.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
All Good!
Stayed 1 night in Mar 2024
Response from Sonya on 14 Mar 2024
Samuel, Thank you for the perfect review and feedback. You were such a pleasure to have stayed with us. You are always welcome back. Our Pool and Patio are opening this Friday. We hope you have a great day. Drive safe.

8/10 Good

Ronald

Only stayed one night, good price clean.
Stayed 1 night in Feb 2024
Response from Sonya on 14 Mar 2024
Ronald, Thank you for the good review and feedback. It was great having you stay with us. Next time you come our pool will be open so you can relax in it. So bring your shorts. We also have our patio with a BBQ and Firepit to relax by. Have a wonderful day.

10/10 Excellent

Patricia, Renton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price. Our room was clean, quiet, and included a great selection of breakfast items.
Stayed 1 night in Mar 2024
Response from Sonya on 8 Mar 2024
Patricia, Thank you for your wonderful review and feedback. You were such a pleasure to have. You are welcome back anytime. Have a great day.

10/10 Excellent

Mindi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is close to the freeway and a clean place to stay!
Stayed 3 nights in Feb 2024
Response from Sonya on 14 Mar 2024
Mindi, Thank you for the awesome review and feedback. We are so happy that your stay was great. Next time you stay with us our pool and patio will be open to relax by. We hope you have a wonderful day and Drive safe.