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Reviews of Hotel Lucia Beach

2.5 out of 5
Hotel Lucia Beach
901 Panoramic Road & 9911 Road, Bo. Camino Nuevo, Lucia Beach Sector, Yabucoa

Reviews

8.2

Very good

Rating 10 - Excellent. 116 out of 250 reviews" "
Rating 8 - Good. 71 out of 250 reviews" "
Rating 6 - Okay. 40 out of 250 reviews" "
Rating 4 - Poor. 11 out of 250 reviews" "
Rating 2 - Terrible. 12 out of 250 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward, Cutler Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay
Stayed 7 nights in Apr 2024
Response from Celia on 3 May 2024
Thank you for your comments.

10/10 Excellent

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold water, low shower Preasure, No good WiFi connection and no breakfast
Stayed 2 nights in Apr 2024
Response from Celia on 8 Apr 2024
Looks like you had some problems during your stay. We are sorry to read it and will work to fix it.

10/10 Excellent

Tiso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Celia on 8 Apr 2024
Thank you. for staying with us.

8/10 Good

Timothy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff very nice and attentive. Beach not quite like the pictures online.
Stayed 14 nights in Mar 2024
Response from Celia on 5 Apr 2024
Thank you for staying with us.

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy servicial, un paisaje muy bonito. Deben llevar sus propias toallas y secador de pelo. El desayuno si no quieres comer en el Restaurant, puedes llamar y pedirlo to go para la habitación.
Stayed 2 nights in Mar 2024
Response from Celia on 5 Apr 2024
Gracias por sus comentarios. Esperamos volver a verlos.

8/10 Good

Sonya Lucille

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was lovely. The rooms where nice as well as the pools. It could use complementary coffee and a economical water dispenser for guests to access while the restaurant is closed.
Stayed 6 nights in Mar 2024
Response from Celia on 30 Mar 2024
Thank you for staying with us. We will send your suggestions to the management.

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, and property had a beautiful view. There was also a nice pool and restaurant on site. My only complaints are that there were a lot of flies in the bathroom of our room, and there were some run down graffitied buildings by the beach that should probably be knocked down as they really take away from the beauty of the place.
Stayed 1 night in Mar 2024
Response from Celia on 29 Mar 2024
We appreciate your review.

8/10 Good

Heather Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very remote area but on water! Beautiful sunrise. Stay here for the waterfront and staff friendliness not hotel itself or the amenities.
Stayed 5 nights in Mar 2024
Response from Celia on 17 Mar 2024
Thank you.

8/10 Good

Mario

Travelled with family
Not towels and no serving to cleaning the room only after 5 days they di
Stayed 7 nights in Mar 2024
Response from Celia on 15 Mar 2024
We appreciate your comments. When you made the reservation you received a message with the towels and the maid service information.

10/10 Excellent

Nivea

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Celia on 14 Mar 2024
Gacias por evaluar la estadía. Esperamos volver a verlos.

10/10 Excellent

Emy

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and the staff members were very helpful. Having breakfast was an awesome bonus! It was delicious!
Stayed 4 nights in Feb 2024
Response from Celia on 6 Mar 2024
Thank you for your comments.

10/10 Excellent

Awais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Celia on 6 Mar 2024
Thank you.

6/10 Okay

Theresa

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Celia on 2 Mar 2024
Thank you.

8/10 Good

Tim

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Celia on 26 Feb 2024
Thank you.

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, relatively quiet and secluded beach area, building is old but clean. Scenic views driving SE nearby and good restaurants with local cuisine looking over the water.
Stayed 4 nights in Feb 2024
Response from Celia on 26 Feb 2024
Thank you for your review.

6/10 Okay

SALVADOR

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not good maintenance
Stayed 9 nights in Feb 2024
Response from Celia on 12 Feb 2024
We appreciate the review.

10/10 Excellent

Victor J.

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio en el front desk de parte de Carolina fue excelente y la habitación y baño estaban muy limpios. Fue una estadía de una noche por cuestiones de trabajo.
Stayed 1 night in Feb 2024
Response from Celia on 7 Feb 2024
Saludos:Agradecemos sus palabras sobre nuesgtra recepcionista Carolina. Esperamos regrese y que sea por mas tiempo.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Celia on 1 Feb 2024
Thank you.

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto
Estuvo excelente para haber sido solo una noche. La habitacion estuvo limpia. La vista espectacular en todo momento. El servicio muy respetuoso, cordial, realmente no tengo problemas. Ambiente muy tranquilo.
Stayed 1 night in Jan 2024
Response from Celia on 22 Jan 2024
Gracias por tomar de su tiempo y evaluar su estadía.

10/10 Excellent

LYDIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful staff and accommodating and very clean resort
Stayed 1 night in Jan 2024
Response from Celia on 22 Jan 2024
We appreciate your comments.

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quaint and out of the way hotel was very clean and quiet. While the decor was a bit austere and dated, the cleanliness and privacy was awesome. Well kept inside and out. The beach was nice and I had it to myself. Water is calm on that side of PR so I tried out my first snorkel. Beds were comfortable. They put a stereo outside and turned on music in the morning: I was dreading loud music but instead it was meditative music at the right volume. The free and great (customized) breakfast was an unexpected bonus.
Response from Celia on 22 Jan 2024
We appreciate your comments.

8/10 Good

Milagros

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This place is perfect if you want a quiet place to pause and rest about daily routine. If you want distractions, actions, things to do, here is not the place. The beach is not a great beach. It has enough parking and breakfast is include. The room is not so elegance but it is comfortable.
Stayed 1 night in Dec 2023
Response from Celia on 22 Jan 2024
We appreciate your evaluation.

6/10 Okay

Donald

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Celia on 22 Jan 2024
We appreciate your evaluation

10/10 Excellent

Oti marie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Nov 2023
Response from Celia on 22 Jan 2024
We appreciate your review.

10/10 Excellent

Shaymaris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 3 nights in Nov 2023
Response from Celia on 22 Jan 2024
Gracias por evaluar su estadía.

8/10 Good

RAYMOND R

Stayed 2 nights in Nov 2023
Response from Celia on 24 Nov 2023
Gracias por evaluar su estadía. Esperamos volver a velos.

10/10 Excellent

DUAMEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Celia on 6 Nov 2023
We appreciate your comments. Hope to see you again.

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Celia on 16 Oct 2023
Gracias por tomar de su tiempo para evaluar su estadía.

10/10 Excellent

Natasha

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Celia on 5 Oct 2023
Gracias por evaluar su estadía. Esperamos volver a verlos.

10/10 Excellent

Carlos M

Stayed 1 night in Aug 2023
Response from Celia on 5 Oct 2023
Gracias por tomar de su tiempo y evaluar su estadía.

10/10 Excellent

Luis

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Celia on 28 Aug 2023
Hi:Gracias por evaluar su estadía.

6/10 Okay

Caroline Isabelle

Travelled with group
The hotel is perfect in terms of a location on a (non swimmable) beach. Now we picked this hotel because it was listed as quiet here is a disclaimer according to an evening staff member there is a “policy” of blaring music from 9am-9pm. We asked if it could be turned down so we could listen to the waves etc and we were told no. The rooms are good for what you need in a vacation: bed, bathroom, microwave, refrigerator. The surrounding area is abandoned and neglected. But this won’t effect the beauty of the area. The hurricanes clearly effected this area and they have not been able to get to it yet. We had a staff member in the morning who was lovely and polite. Would we return… well if the music policy changed then yes if not then no.
Stayed 7 nights in Aug 2023
Response from Celia on 8 Aug 2023
Hi:We are sorry to read about the situation with the music. We will find out about it. Thank you for letting us know.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2023
Response from Celia on 4 Aug 2023
Gracias por su evaluación.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how quiet it was on the hotel property and we had delicious food and drinks. The pools were wonderful and the room was very nice and clean. The staff were friendly and helpful.
Stayed 5 nights in Jul 2023
Response from Celia on 2 Aug 2023
Hi:We are so happy to read your comments. Hope to see you again.

8/10 Good

Ryan

Stayed 1 night in Jul 2023
Response from Celia on 29 Jul 2023
We appreciate your comments/

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 11 nights in Jul 2023
Response from Celia on 21 Jul 2023
Hi:We appreciate your comments.

6/10 Okay

vanessa

Stayed 1 night in Jul 2023
Response from Celia on 28 Aug 2023
Saludos:Gracias por evaluar su estadía.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love room setup ,very clean ,staff was friendly and helpfiul, breakfast was very good ,servers were best
Stayed 2 nights in Jul 2023
Response from Celia on 17 Jul 2023
Angela:We appreciate your comments.

10/10 Excellent

Xylia, Denver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful! Room was spacious and clean. I liked the pools and the breakfast that was included was great. Eggs, potatoes, bacon, toast, coffee, juice. You had other options too! I would stay again.
Stayed 2 nights in Jun 2023
Response from Celia on 3 Jul 2023
Hi:We appreciate your comments. Hope to see you again.

10/10 Excellent

Marta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the fact that it was away from the roads but easy enough to get to local eateries. The tucked away appearance was cool and worth the return.
Stayed 2 nights in Jun 2023
Response from Celia on 26 Jun 2023
Hi:We appreciate your comments. Hope to see you soon.

10/10 Excellent

ELYDIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2023
Response from Celia on 26 Jun 2023
Hi:Thank you for your comments. Hope to see you soon.

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, and nice pool
Stayed 1 night in Jun 2023
Response from Celia on 18 Jun 2023
We appreciate your comments. Hope to see you again.

6/10 Okay

Edith

Stayed 2 nights in May 2023
Response from Celia on 18 Jun 2023
Thank you for your comments. Hope to see you soon.

10/10 Excellent

Sita and Erica

Stayed 1 night in May 2023
Response from Celia on 18 Jun 2023
Gracias por evaluar su estadía. Lo apreciamos.

8/10 Good

Crystal

Liked: Property conditions & facilities
Overall, I enjoyed my brief stay here. The reception attendants were very friendly and helpful. However, the waitstaff could use reminders on how to make sure guests feel welcome. The restaurant on location was convenient. The room was spacious and served the purpose. The 2nd floor provides a peripheral ocean view. If they could only do something about the birds, or at least occasionally clean the balconies. Every time I walked onto the balcony I was stepping in old dried bird poop that would make its way back into the room.
Stayed 1 night in May 2023
Response from Celia on 10 Jun 2023
Thank you for your comments. We will work with the birds problem.

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Celia on 15 May 2023
Gracias por evaluar su estadía y por tan hermosas fotos. Si nos da permiso podemos subirlas y darle crédito por las mismas.

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is practically on the beach. Very helpful staff. Good breakfast. Depending on weather condition the beach can be with algae. Good to call hotel in advance.
Stayed 1 night in Apr 2023
Response from Celia on 8 Apr 2023
Hi:We appreciate your comments. Hope to see you again.

8/10 Good

Lydia

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from Celia on 28 Mar 2023
Gracias por evaluar su estadía. Esperamos volver a verllos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very peaceful place. Employees very attentive.
Stayed 1 night in Mar 2023
Response from Celia on 21 Mar 2023
Hi:We appreciate your evaluation. We hope to see you in the future.

6/10 Okay

Verified traveller

Liked: Staff & service
Comfortable for the price. Not fancy but a nice place. Good breakfast. Friendly receptionist.
Stayed 1 night in Feb 2023
Response from Celia on 13 Mar 2023
Hi:Thank you for staying with us. We hope to see you again.