2/10 Teruk
Shanda
Mengembara bersama haiwan kesayangan
2 Sep 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I booked this hotel with the jacuzzi suite a month prior to Labor Day. Brought my ESA dog. As soon as we entered the room, it was clear to me that it wasn't cleaned. There was a chocolate zinger on the floor that my dog ate upon entering the room too. I told the front desk. It was unacceptable. We weren't from the area, so we were afraid to take a chance going somewhere else. The manager Paul was amazing. He was the only respectful one. He ended up cleaning the room for us. We were there for 3 nights. The front desk employee asked how many people were staying there. It was just me, my partner, and dog. We hired a rover sitter/walker ahead of time to come each day for a few hours to take care of our dog while we left the hotel. Her partner dropped her off daily. For some reason the front desk clerk thought more people were staying. We needed extra towels for the jacuzzi daily. He said he kept seeing people coming and going. It made no sense to ask us after the manager had already met my dog sitter. They had their own place nearby. Cleary, if you have a disability of any kind, don't go there. IT is trashy. And, there's way better hotels in that area. I drove 4 hours for a stressful weekend.
Shanda
Menginap 3 malam pada Ogo 2025
