Cat & Dog Friendly Hotels in Wye

"Staff were exceptionally friendly. Sadly the TV didn’t work nor could a member of staff get it to work"

"I am writing to express my sincere thanks for the excellent service provided during our recent stay. When we arrived to check in, we realized that we had mistakenly booked the wrong date. Your reception staff kindly checked availability and promptly helped us change the reservation to the correct night without any additional charge. We truly appreciate the efficiency, understanding, and professionalism shown. Thank you again for your help in making our stay smooth and enjoyable。"

"Everything was perfect in our stay room was clean and nice all the amenities were good was a shamed that the hot tub wasn’t operating in our stay"

"Toilet had to pump handle to get it to flush, sink didn't drain quickly so obviously blocked . Should have been picked up by anyone cleaning the room. 1 plug socket and no where near bed. coffee machine at breakfast constantly needed maintainance by staff - saying needed cleaning so didn't enjoy coffee knowing that. hopefully all these issues will be resolved after the upgrade - didnt bother the staff on sunday as had to get to work and upgrade already in progress. "

"The towels in the room were stained and there were makeup marks on the soap dispenser. Also marks on the chair and floor. I don’t think that room was cleaned well."