Front of property

Reviews of Grand Park Wuxi

5 out of 5
Grand Park Wuxi
401 Zhongshan Road, Wuxi, Jiangsu

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 35 reviews" "
Rating 8 - Good. 9 out of 35 reviews" "
Rating 6 - Okay. 8 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

XIN

A hotel with affordable price for budget saving travelers. It's located in downtown Wuxi with easy access to shopping area.
Stayed 2 nights in Apr 2024

6/10 Okay

Say Eng

Travelled with family
Liked: Staff & service, amenities
Very difficult to call taxi, but the staff managed to book a taxi from the road side. Breakfast is too expensive for the type of food.
Stayed 4 nights in Apr 2024

10/10 Excellent

E K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for food and quiet
Stayed 3 nights in Dec 2023

8/10 Good

THAI HOW

Liked: Cleanliness, staff & service
Overall is good
Stayed 4 nights in Sep 2023

6/10 Okay

Xiaoming, Singapore

Travelled with partner
Liked: Staff & service
Nice location, the room needs upgrading for its aged facilities.
Stayed 1 night in Sep 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, very friendly and helpful. The rooms are clean and comfortable. Great location, very close to Wuxi Metro station and plenty of shops and restaurants. The breakfast buffet is also very good with mixture of Chinese and western-style choices. I can highly recommend Grand Park Wuxi, 5 stars.
Stayed 2 nights in May 2023
Response from EZ on 3 Jul 2023
Thank you for your praise and evaluation of the hotel, the hotel is located in the center of Wuxi, surrounded by business, dining, shopping, business travel is very convenient, 200 meters from the subway station, 1.3 km from Wuxi Railway Station, Wuxi Sunan Shuofang airport 16 km. It takes only one hour to get to Shanghai by high-speed rail. Thank you again for your stay and we look forward to seeing you again at Grand Park Wuxi Hotel

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
within walking from subway
it wad ok.. clean and nice... the safe was out.of order so it was unusable. view was nice and there is a pizza restaurant just outside the lobby.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Clean, nice rooms, friendly staff, decent gym and ok pool. Biggest problem is they are still using the previous hotel menu which shows lots of western choices.in reality it’s an all Chinese food hotel. Breakfast has toast and cereal . Very central location.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and many shops
Stayed 1 night in Nov 2019
Response from Tracy on 2 Dec 2019
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

6/10 Okay

Jiabao

Stayed 2 nights in Nov 2019

6/10 Okay

Samuel

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019
Response from Tracy on 24 Sept 2019
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

10/10 Excellent

Jeffrey A, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value in Wuxi
Great hotel, though not like in its heyday as Sheraton when it had multiple bars, restaurants on site. AC is so so, internet ok, facilities is comfortable with pretty good gym. Great pool but being cleaned when I stayed.
Stayed 2 nights in Jun 2019
Response from Tracy on 17 Jun 2019
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

8/10 Good

Nong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ni hotel for the bargin price in the Wuxi downto
Nice, clean hotel owned by a Singapore company. It used to be a Sheraton hotel, and has 1990-2000 Sheraton hotel feel. Rooms are small. Wi-Fi does not work. It is a great hotel at the bargin price for a short stay in the Wuxi downtown.
Stayed 1 night in Mar 2019
Response from Grand Park Wuxi on 15 Mar 2019
Dear Guest, we will appreciating make comments for our hotel. The network problem which you has raised is in processing for upgrading. The valuable advice is the great importance and driving force for us to move forward. Thanks you for your support and feedback. We look forward to see you at Grand Park Hotel Wuxi in future!

10/10 Excellent

CHUN HSIANG

Stayed 4 nights in Nov 2023

8/10 Good

Po-Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

zong xian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務差,配套不好
Stayed 1 night in Mar 2021

8/10 Good

HAIBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Yat Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with ecellent service
we do enjoy our stay , the front desk staff provided Such great service.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020
Response from Tracy on 31 Jan 2020
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

10/10 Excellent

HYUN JIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 호텔입니다
항상 사용하는 호텔입니다. 직원들이 변함없이 친절하였습니다. 수영장 및 시설이 훌륭합니다.
Stayed 1 night in Jan 2020
Response from Tracy on 31 Jan 2020
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

10/10 Excellent

HYUN JIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 호텔입니다
좋은 호텔입니다 직원이 친절합니다
Stayed 3 nights in Dec 2019
Response from Tracy on 7 Jan 2020
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

10/10 Excellent

HYUN JIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 호텔
좋은 호텔입니다 친절해요
Stayed 2 nights in Dec 2019
Response from Tracy on 7 Jan 2020
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

10/10 Excellent

HYUN JIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 호텔
데스크직원이 매우 친절합니다.호텔도 훌륭합니다.
Stayed 2 nights in Dec 2019
Response from Tracy on 31 Jan 2020
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所とても良い、便利がよく動きやすい。
Stayed 1 night in Nov 2019
Response from Tracy on 2 Dec 2019
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

10/10 Excellent

HYUNJIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 호텔
위치도 좋고 시설도 좋은 휼륭한 호텔입니다 수영장 사우나가 좋습니다
Stayed 1 night in Nov 2019
Response from Tracy on 25 Nov 2019
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

8/10 Good

Sebastiano

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2019
Response from Tracy on 23 Sept 2019
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Tracy on 25 Aug 2019
尊敬的宾客, 非常感谢您在百忙之中为我们酒店做出评价。很高兴酒店的地理位置为您带来便捷的出行,酒店地处梁溪区中山商业街核心区域,出门步行3分钟可达地铁一号线胜利门广场站,酒店楼下即是无锡市中山路商业街区,生活娱乐购物一应俱全;房间宽敞的玻璃窗一眼俯视无锡夜景斑斓,星星般璀璨,浪漫且安静。拥有丰盛品种和鲜榨果汁的早餐是位于酒店七楼的“陶乐咖啡厅”主题餐厅,餐厅甄选世界各地地道美食,优质的食材、精致的甜品,丰富的品种,在清晨把满满的美味和能量带给您。 您的宝贵意见对我们十分重要,这是我们前进的动力。 再次感谢您的支持与反馈,期待您在不久的将来再次入住无锡君乐酒店!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ring your doorbell at 8 with do not disturb ON!
I lived in this hotel for 9night. They would ring your doorbell for room cleaning at 8am even though do not disturb button was ON! They would bin your toothpaste which had been used only once or twice and you have to open a toothbrush package and make waste almost every night. This is common problem in of China but always RIDICULOUS!!!
Stayed 9 nights in Jul 2019
Response from Tracy on 5 Aug 2019
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward.​ I am very sorry that our staff has disturbed your rest time and we will strengthen the training of our staff.​ We look forward to see you in grand Park Wuxi hotel again in the near future!

6/10 Okay

Verified traveller

場所は街の中心部にあり便利です。施設が少し古くなってます。他は問題ありません。
Stayed 1 night in Jun 2019
Response from Tracy on 2 Jul 2019
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

4/10 Poor

鴻斌

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
好地點,但設備偏舊 早餐堪用
地點在無錫市區,走出飯店就有購物中心可以吃喝,地點非常好,住宿的設施較舊款式,其中洗手檯的排水不好,我住最頂樓22樓,其洗澡的水壓也不強,早餐的部分居然沒有全自動義式咖啡機可以現煮,吃的款式也很少
Stayed 2 nights in Apr 2019

10/10 Excellent

SUNGKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Tracy on 2 May 2019
Dear Guest, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!

10/10 Excellent

Shih Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Tracy on 10 Apr 2019
Dear Guests, very appreciating for taking time out of your busy schedule to make comments for our hotel. Your valuable advice is the great importance which is the driving force for us to move forward. Thank you again for your support and feedback. We look forward to see you in grand Park Wuxi hotel again in the near future!