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Drogi Panie Andrzeju, bardzo dziękujemy za poświęcony czas na wypełnienie ankiety dotyczącej Pana ostatniego pobytu w naszym hotelu.Bardzo nas to cieszy, że pobyt był udany, co pokazują wysokie noty, które od Pana otrzymaliśmy.Jeszcze raz bardzo dziękujemy za rezerwacje z nami i do ponownego zobaczenia!Załączam serdeczne pozdrowienia od całego zespołu.Guest Relation Specialist Marlena Terebus AC by Marriott Hotel Wrocław
Very nice hotel with vey professional staff. Nice breakfast. One day we needed to leave at 6 am they prepared us lunch to go. Walking distance to all city attractions.
Overall great expirience
DAN
Stayed 2 nights in Aug 2023
Response from Marlena Terebus- Guest Relation Specialist on 16 Sept 2023
Dear Mr Dan, On behalf of the entire hotel team, I want to thank you for awarding us with the great scores! It is always encouraging to hear positive feedback, particularly when it motives us and ensures our efforts matter.We are extremely happy to see such a high score!Once again, I appreciate you taking the time to fill out the survey and to make our day. We hope to welcome you again soon.
I like this hotel and have been here several times before, but this time my room was not cleaned properly.... for 4 days the floor was not vacuumed.... there were marks on the bedding.
The breakfast is average for the price, however the food on the menu is very tasty. The service was absolutely great!
I loved the saunas!😍
Karolina
Stayed 4 nights in Jan 2023
Response from AC by Marriott Hotel Team on 10 Feb 2023
Dear Karolina,thank you for your stay with us and your feedback. We do appreciate comments about service and saunas. Your comments about room has been forwarded to Housekeepping Department to avoid this kind of situations in the future. Please remember, that you can conatct our Front Office desk at any time and request cleaning service. We have upgraded our brekafast already for vegetables and fruits shots and waffles machine. Hope you will enjoy next time. Looking forward for your future stay.
Great hotel, but parking is public and inconvenient as there is no direct connection to the hotel. The bar plays music in the evening and for breakfast, but is too loud.
Hotel is very nice and the staff are very fiendly. A convenient location for the old town, market square. However, the hotel lets itself down by the balcony on the 4th floor. Unless your are giant, or have a ladder, you are not able to see anything apart from the sky. Certainly no city view!
Dear Guest. thank you for your comments after the recent stay at AC by Marriott Wroclaw. We are happy to know that our hotel has met your expectations. Looking forward for your future stay. Best regards
Response from Patrycja Wojtas, A/ Front Office Manager on 18 May 2021
Dear Eui, Thank you very much for your opinion. It is always encouraging to hear positive feedback. Thank you for staying with us in this unusual time. Take care and see you next time.
Response from Patrycja Wojtas, A/ Front Office Manager on 18 May 2021
On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the AC Hotel Wroclaw. We are sending good vibes to you and looking forward to seeing you again!
Hotel staff was friendly and Georgian restaurant next door was delicious.
It would be better if parking was more discounted. $25 a night for parking is a bit too much.
George
Stayed 3 nights in Feb 2021
Response from Patrycja Wojtas, Guest Relations Specialist on 12 Mar 2021
Dear Mr. George, thank you for taking your time to share your feedback with us. Thank you for the nice words with regards to the AC TEAM. We are aware that our cental location has a many advantages like good restaurants and attractions around but at the same time it is hard to find a convenient parking spot. We have prepared a list of alternative parking garages for our guests to choost the best options for their needs. Thank you once again for staying with us. We look forward to welcoming you again to our property.
Excellent location...staff friendly. Five minute walk to centre. Food in hotel restaurant was excellent. Room was big and comfortable. All areas of hotel were clean and well kept. Would highly recommend this hotel.
I didn't enjoy staying in wroclow because it was Independence day, everything was closed was there for 3 days doing nothing just walking around
Staff are not freindly and not helpful at all
Food was not that good
I was very disappointed cause it supposed to be 5 stars hotel
RIHAM I
Stayed 3 nights in Nov 2019
Response from Patrycja on 21 Dec 2019
Dear Mr. Riham,
We recognize your time is valuable and appreciate the feedback you have provided.
We sorry to hear that you faced some inconviniences because of the National Holiday. Eventhough we are 4 stars hotel the hotel team is committed to delivering an exceptional experience. We have shared your opinion within our associates in order to improve our service.
The hotel is in an excellent location (10 min walk from market square) and is attractive and spacious. Staff were very helpful. The room itself had a nice balcony, was spacious and clean. The espresso coffee maker was much appreciated.
Verified traveller
Stayed 4 nights in Oct 2019
Response from AC TEAM on 19 Oct 2019
We are delighted to have been your chosen hotel during your recent stay in Wroclaw. It was truly a pleasure to serve you. Thank you for sharing your opinion with us. See you next time!
nice clean modern place with great location and good bar music
christopher
Stayed 1 night in Sep 2019
Response from AC TEAM on 19 Oct 2019
Hello! Thank you for staying at the AC Hotel Wroclaw and providing your feedback. We hope you choose to create more memories with us whenever your travels bring you back to Wroclaw.
Such amazing stay, there is nothing I could improve or more to wish for. The room was spacious, clean and well furnished. I wish I spent all my stay in Wroclaw at this AC Marriott.
I also had dinner there and it was superb, the best Caesar salad I ever had. It is well located in the old town. Definitely will go back.
Hamdi
Stayed 1 night in Sep 2019
Response from AC TEAM on 19 Oct 2019
Hello! We are flattered to hear such opinions. Thank you for taking your time to share your thoughts with us! We wish you all best and we hope to serve you again.