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Reviews of AC Hotel by Marriott Wroclaw

5 out of 5
AC Hotel by Marriott Wroclaw
Pl. Wolnosci 10, Wroclaw, Dolnoslaskie

Reviews

9.6

Exceptional

Rating 10 - Excellent. 196 out of 250 reviews" "
Rating 8 - Good. 46 out of 250 reviews" "
Rating 6 - Okay. 6 out of 250 reviews" "
Rating 4 - Poor. 2 out of 250 reviews" "
Rating 2 - Terrible. 0 out of 250 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2023

10/10 Excellent

SOPHIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrzej, Staten Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in Aug 2023
Response from Marlena Terebus on 14 Nov 2023
Drogi Panie Andrzeju, bardzo dziękujemy za poświęcony czas na wypełnienie ankiety dotyczącej Pana ostatniego pobytu w naszym hotelu.Bardzo nas to cieszy, że pobyt był udany, co pokazują wysokie noty, które od Pana otrzymaliśmy.Jeszcze raz bardzo dziękujemy za rezerwacje z nami i do ponownego zobaczenia!Załączam serdeczne pozdrowienia od całego zespołu.Guest Relation Specialist Marlena Terebus AC by Marriott Hotel Wrocław

10/10 Excellent

NEIL John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay in a great city.
Stayed 3 nights in Sep 2023
Response from Marlena Terebus - Guest Relation Specialist on 30 Nov 2023
Dear Mr. John, Thank you for your great opinion.Our hostage are our priority. Please if you in the area nex time visit us again. Best Greeting

10/10 Excellent

ANDREW, EL MONTE

Business traveller, Travelled with partner
Good location with walking distance to the city square.
Stayed 2 nights in Sep 2023

6/10 Okay

Irene

Stayed 2 nights in Sep 2023

10/10 Excellent

DAN

Liked: Amenities, property conditions & facilities
Very nice hotel with vey professional staff. Nice breakfast. One day we needed to leave at 6 am they prepared us lunch to go. Walking distance to all city attractions. Overall great expirience
Stayed 2 nights in Aug 2023
Response from Marlena Terebus- Guest Relation Specialist on 16 Sept 2023
Dear Mr Dan, On behalf of the entire hotel team, I want to thank you for awarding us with the great scores! It is always encouraging to hear positive feedback, particularly when it motives us and ensures our efforts matter.We are extremely happy to see such a high score!Once again, I appreciate you taking the time to fill out the survey and to make our day. We hope to welcome you again soon.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Absolutely perfect location. Gorgeous hotel, excellent staff. Breakfast was superb
Stayed 2 nights in Apr 2023
Response from Reservation Department on 20 Jun 2023
Thank you for opinion.We are glad that you enjoyed your stay.We hope to see you again at AC by Marriott Hotel in the future.

10/10 Excellent

Joanna, Costa Mesa

Stayed 1 night in Mar 2023

10/10 Excellent

Aliaksandr

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough
Stayed 2 nights in Mar 2023

8/10 Good

Karolina

Liked: Staff & service, property conditions & facilities, room comfort
Good but could be better
I like this hotel and have been here several times before, but this time my room was not cleaned properly.... for 4 days the floor was not vacuumed.... there were marks on the bedding. The breakfast is average for the price, however the food on the menu is very tasty. The service was absolutely great! I loved the saunas!😍
Stayed 4 nights in Jan 2023
Response from AC by Marriott Hotel Team on 10 Feb 2023
Dear Karolina,thank you for your stay with us and your feedback. We do appreciate comments about service and saunas. Your comments about room has been forwarded to Housekeepping Department to avoid this kind of situations in the future. Please remember, that you can conatct our Front Office desk at any time and request cleaning service. We have upgraded our brekafast already for vegetables and fruits shots and waffles machine. Hope you will enjoy next time. Looking forward for your future stay.

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beyond what we expected. The hotel staff was amazing and very kind. Wish we stayed here longer!
Stayed 1 night in Jul 2022

10/10 Excellent

Timothy

Stayed 2 nights in Jul 2022

8/10 Good

Renatas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renatas
Great hotel, but parking is public and inconvenient as there is no direct connection to the hotel. The bar plays music in the evening and for breakfast, but is too loud.
Stayed 1 night in Jun 2022

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Toby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at AC Marriot in Wroclaw
The AC Marriot in Wrocław was first class. Hotel facilities excellent, food great and staff very friendly and professional. Great value for money.
Stayed 1 night in May 2022

10/10 Excellent

Ewa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in old town. This hotel was close to train station too
Stayed 1 night in May 2022

10/10 Excellent

Witold

Stayed 1 night in Apr 2022

8/10 Good

Cecily

Stayed 4 nights in Mar 2022

8/10 Good

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Hotel is very nice and the staff are very fiendly. A convenient location for the old town, market square. However, the hotel lets itself down by the balcony on the 4th floor. Unless your are giant, or have a ladder, you are not able to see anything apart from the sky. Certainly no city view!
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to old city. great stay!
Stayed 4 nights in Jun 2021
Response from AC by Marriott Team on 8 Jul 2021
Dear Guest. thank you for your comments after the recent stay at AC by Marriott Wroclaw. We are happy to know that our hotel has met your expectations. Looking forward for your future stay. Best regards

8/10 Good

EUI HWAN

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in May 2021
Response from Patrycja Wojtas, A/ Front Office Manager on 18 May 2021
Dear Eui, Thank you very much for your opinion. It is always encouraging to hear positive feedback. Thank you for staying with us in this unusual time. Take care and see you next time.

8/10 Good

EUI HWAN

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 4 nights in May 2021
Response from Patrycja Wojtas, A/ Front Office Manager on 18 May 2021
On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the AC Hotel Wroclaw. We are sending good vibes to you and looking forward to seeing you again!

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was friendly and Georgian restaurant next door was delicious. It would be better if parking was more discounted. $25 a night for parking is a bit too much.
Stayed 3 nights in Feb 2021
Response from Patrycja Wojtas, Guest Relations Specialist on 12 Mar 2021
Dear Mr. George, thank you for taking your time to share your feedback with us. Thank you for the nice words with regards to the AC TEAM. We are aware that our cental location has a many advantages like good restaurants and attractions around but at the same time it is hard to find a convenient parking spot. We have prepared a list of alternative parking garages for our guests to choost the best options for their needs. Thank you once again for staying with us. We look forward to welcoming you again to our property.

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean upscale hotel. Good pricing. Good breakfast.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location...staff friendly. Five minute walk to centre. Food in hotel restaurant was excellent. Room was big and comfortable. All areas of hotel were clean and well kept. Would highly recommend this hotel.
Stayed 3 nights in Dec 2019

4/10 Poor

Gunnar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good vacation
Stayed 4 nights in Dec 2019
Response from PATRYCJA, Guest Relations Specialist on 1 Jan 2020
Thank you. We hope to host you again.

6/10 Okay

RIHAM I

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not recommended at all
I didn't enjoy staying in wroclow because it was Independence day, everything was closed was there for 3 days doing nothing just walking around Staff are not freindly and not helpful at all Food was not that good I was very disappointed cause it supposed to be 5 stars hotel
Stayed 3 nights in Nov 2019
Response from Patrycja on 21 Dec 2019
Dear Mr. Riham, We recognize your time is valuable and appreciate the feedback you have provided. We sorry to hear that you faced some inconviniences because of the National Holiday. Eventhough we are 4 stars hotel the hotel team is committed to delivering an exceptional experience. We have shared your opinion within our associates in order to improve our service.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The the pool was excellent And breakfast very good 👍
Stayed 3 nights in Nov 2019
Response from AC TEAM on 1 Dec 2019
Thank you for your opinion. We are happy when our Guests are happy! Greetings from AC TEAM.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Jen, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff, easy parking. Terrace rooms are wonderful!
Stayed 1 night in Oct 2019
Response from AC TEAM on 1 Dec 2019
Thank you for such kind words! We look forward to serve you again.

10/10 Excellent

Michael, New Rochelle NY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location (10 min walk from market square) and is attractive and spacious. Staff were very helpful. The room itself had a nice balcony, was spacious and clean. The espresso coffee maker was much appreciated.
Stayed 4 nights in Oct 2019
Response from AC TEAM on 19 Oct 2019
We are delighted to have been your chosen hotel during your recent stay in Wroclaw. It was truly a pleasure to serve you. Thank you for sharing your opinion with us. See you next time!

10/10 Excellent

christopher, chesapeake bay va

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean modern place with great location and good bar music
Stayed 1 night in Sep 2019
Response from AC TEAM on 19 Oct 2019
Hello! Thank you for staying at the AC Hotel Wroclaw and providing your feedback. We hope you choose to create more memories with us whenever your travels bring you back to Wroclaw.

10/10 Excellent

Hamdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb, superb and superb!
Such amazing stay, there is nothing I could improve or more to wish for. The room was spacious, clean and well furnished. I wish I spent all my stay in Wroclaw at this AC Marriott. I also had dinner there and it was superb, the best Caesar salad I ever had. It is well located in the old town. Definitely will go back.
Stayed 1 night in Sep 2019
Response from AC TEAM on 19 Oct 2019
Hello! We are flattered to hear such opinions. Thank you for taking your time to share your thoughts with us! We wish you all best and we hope to serve you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. So easy to walk into the heart of the town. Quiet at night. Good AC in room.
Stayed 2 nights in Aug 2019
Response from AC TEAM on 19 Oct 2019
Thank you so much for taking the effort to speak up about your experience. We highly appreciate it. Hope to host you again.

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Norbert Zapart on 20 Aug 2019
Thank you very much for your kind opinion. Hope to see you again in Wroclaw. Best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern and clean rooms, and the spa was very relaxing.
Stayed 3 nights in Aug 2019
Response from Norbert Zapart on 19 Aug 2019
Thank you very much for your kind opinion. See you next time in Wroclaw! Kind regards

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, spacious and comfortable rooms. Lovely pool and gym area. Great staff, would definitely recommend and will be coming back.
Stayed 2 nights in Aug 2019

10/10 Excellent

Nusrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

PouyaM

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, walking distance to city center, great breakfast buffet. Highly recommended.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019