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Reviews of SpringHill Suites Wisconsin Dells

2.5 out of 5
SpringHill Suites Wisconsin Dells
461 Wisconsin Dells Parkway, Wisconsin Dells, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 480 out of 720 reviews" "
Rating 8 - Good. 160 out of 720 reviews" "
Rating 6 - Okay. 44 out of 720 reviews" "
Rating 4 - Poor. 20 out of 720 reviews" "
Rating 2 - Terrible. 16 out of 720 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trent

Travelled with partner
Good
Stayed 1 night in Feb 2024

8/10 Good

Roxana

The room was comfortable, breakfast offered enough variety to make it good. The waffle situation was a bit chaotic as every guest seemed to want their own waffle and all at the same time. Please add more fresh fruit! Thank you! Hotel is conveniently located, with enough parking for all.
Stayed 2 nights in Mar 2024

6/10 Okay

Debbie

Stayed 3 nights in Mar 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place. So clean
Stayed 5 nights in Mar 2024

6/10 Okay

Alma

Travelled with family and small children
Someone pop on the pool I report that and no body came. It least to said sorry And that pool was dirty
Stayed 2 nights in Mar 2024

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great to stay at and convinient to get around the dells.
Stayed 2 nights in Mar 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

John A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dawn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, bed not comfortable hard mattress
Stayed 1 night in Jan 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accomadation
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Heather

Stayed 1 night in Dec 2023

6/10 Okay

MEGAN

Travelled with partner
Disliked: Cleanliness
Hallway and front area was not clean Rooms were good. Towels were small their bath towel was hand towel size
Stayed 2 nights in Dec 2023

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service
Just a few MINOR issues.....
We arrived at check-in time and got to our room quickly. The room and set up were nice. The only complaints we have is that the pillows were too soft and ww both awoke with neck strain. Also, when showering yhe bath soap dispenser was empty. The water quality is very hard and working up a lather is almost out of the question. The wall paper in the bathriom was peeling all around. These are minor deterrents. The breakfast was good. The overall stay was enjoyable.
Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Would stay again
Great staff except one lady at night that was upset that we needed more towels. Clean for the most part, toilet was a little meh. Good breakfast for a hotel. Pool was meh but very clean. Over all will stay there again next year.
Stayed 2 nights in Dec 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean And comfy! Breakfast had great selection!
Stayed 1 night in Dec 2023

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great with a lot of options. The beds were a little uncomfortable and the double Queen wasn’t as roomy as we thought it would be for four people.
Stayed 2 nights in Dec 2023

8/10 Good

Shelly

Travelled with partner
Liked: Cleanliness

8/10 Good

Shelly

Stayed 1 night in Dec 2023

10/10 Excellent

Olga

Travelled with group
Everything was great!
Stayed 1 night in Nov 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for the Crystal Grand theatre. Very clean hotel and friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dells fun!
Excellent hotel in the Dells! Near everything yet quiet. Easy in and put.
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Stayed 1 night in Nov 2023

10/10 Excellent

Marie

Stayed 2 nights in Nov 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Julianne

Liked: Property conditions & facilities
Property was well kept. Hotel room was adequate.
Stayed 1 night in Oct 2023

10/10 Excellent

amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value with kind and nice staff!
The hotel has a good size room that you were able to work and relax. I appreciated the microwave and the refrigerator. I also enjoyed the breakfast and the availability of coffee first thing in the morning. Staff was kind and friendly too.
Stayed 2 nights in Oct 2023

6/10 Okay

Randy

Liked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Bruce

Business traveller
Disliked: Cleanliness, staff & service
not sure
The TV didn't work and the people above us were making noise all night and then to top lit off the people above flooded our closet and got our good clothes all wet
Stayed 1 night in Sep 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

It was a hotel room. Nothing special.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Melissa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is a “try hard” of Marriott. The outside doesn’t even have a door that indicates it is the main door.. just a little carport and no signage. I waited in the lobby 10 minutes before a maintenance man came out from down the hall and he went to find the lobby clerk. It appears they have done some renovations.. which look nice…but then you look at the stained carpets in the halls and in the rooms and the stained up couches and you realize the rating was totally misleading. I’m actually grossed out to stay here but.. I can’t get my money back.. so hopefully I don’t get bed bugs.
Stayed 1 night in Sep 2023

10/10 Excellent

Marlene, Colgate

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay for a one night stay. It was very clean and conveniently located.
Stayed 1 night in Sep 2023

6/10 Okay

Brandy

Travelled with partner
Liked: Amenities, property conditions & facilities
Front desk at check in was a terrible experience. Card was run multiple times and when I asked why the lady said, “it doesn’t matter”. The rest of the stay was fine. Super thin walks and a rock-hard bed, but that’s standard these days.
Stayed 1 night in Sep 2023

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Nice rooms lots of parking and nice breakfast
Stayed 1 night in Sep 2023

6/10 Okay

David

Stayed 2 nights in Aug 2023

8/10 Good

roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place people are friendly
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Mike

Stayed 1 night in Aug 2023

8/10 Good

Melissa

Travelled with family
Liked: Property conditions & facilities, room comfort
Would stay here again
Overall a good stay. We had to ask for housekeeping which I thought was a little strange. And when we did get it all that was done was making the beds and taking out the trash. No vacuuming or wiping anything down. Also the pool area was so hot it was uncomfortable sitting down there while my son swam. But we did enjoy the hot breakfast. The coffee was very good! Overall I would stay here again.
Stayed 3 nights in Aug 2023

10/10 Excellent

patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly, pool and workout room was pretty good, really liked the room design and the bathroom shower with the adjustable head for the kids. also tv was good. my only complaint is the way the air conditioner vent couldnt be adjusted to not blow directly on the bed, very cold sleeping on that side. over all would definitely stay here again.
Stayed 3 nights in Aug 2023

8/10 Good

Jose R

Travelled with family and small children
Liked: Amenities
Great place. Well located. And nice tree view.
Stayed 2 nights in Aug 2023

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was spacious. Sofa bed was terrible. Check out woman was rude. Other front desk people were great. Breakfast was excellent and breakfast area was kept well stocked and clean. Pool was murky and stinky. Workout area was good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service
The location was within 10 minutes or less to the plaaces we went to.