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"Everything was very nice and up to par with hotel standards, however the casino did not have any blackjack dealers due to "low demand"... Blackjack is the only reason I would go to a casino"

"Very helpful receptionist."

"We enjoyed our stay here … check-in was easy and quick. All the staff members we interacted with were friendly, professional and kind. The breakfast was good and the staff worked diligently to keep everything stocked and clean. The rooms are very small but up-to-date and comfortable. As with other hotels, only shampoo and body wash is provided (no hair conditioner or lotion). Happily, Kleenex tissues are included, as is a hairdryer. Ice is available in the lobby. We did not try the lounge bar but it looked inviting. The location is walkable to the main sites in Trier - about 20 minutes thru nice neighborhoods. There is a nice walking trail along the river behind the hotel with a restaurant or two."

"Really good value for budget hotel all new and nice"

"As if being in a castle isn’t awesome enough, the staff is so friendly, accommodating and helpful. The grounds and rooms were exceptional. Gorgeous. The restaurant for dinner had amazing food and service. I honestly can’t say enough about this property. Two thumbs up, 5 stars, whatever best ratings I can possibly give for a hotel - I bestow upon this hotel. You absolutely MUST stay here, even if for just a day. It’s totally worth it! "

"Everything was excellent. Breakfast with a rich selection, room was clean. I only missed a mirror above the sink. Separate entrance."

"Loved this hotel! Our room was absolutely beautiful and they small details made it that much better! The location is very central, parking isn’t the easiest but the staff are very helpful. "

"Perfect location for walking to all the UNESCO sites, restaurants, shopping. The staff was excellent from check-in to breakfast to checkout, highly recommend this hotel. "

"Lovely hotel with lovely staff. It’s walkable to the old town but not close. Having a car would be better in this location or taxi’s, which are readily available. We drove all around Germany and this was the easiest hotel to park. The staff is lovely and made our stay fantastic. "