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Reviews of Sun Mountain Lodge

3.5 out of 5
Sun Mountain Lodge
604 Patterson Lake Rd, Winthrop, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1001 reviews" "
Rating 8 - Good. 188 out of 1001 reviews" "
Rating 6 - Okay. 64 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. Had no idea there was no tv until we got there but homestly that doesnt matter the place is wonderful.
Stayed 2 nights in Apr 2024
Response from Anne on 23 Apr 2024
Dear Todd,We wanted to thank you personally for sharing feedback about your recent stay at Sun Mountain Lodge. We're delighted to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we can't wait to welcome you back to Sun Mountain Lodge in the future.Please share if you have any suggestions on how we can make your next visit even better.We look forward to hosting you again and making your next stay as fantastic as the last one!Warm regards,Anne Young Marketing Director Sun Mountain Lodge

10/10 Excellent

Erin, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Anne on 20 Apr 2024
Dear Erin,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful location and view of valley and mountains. Peaceful and tranquil.
Stayed 2 nights in Apr 2024
Response from Anne on 9 Apr 2024
Dear Lisa,On behalf of the team at Sun Mountain Lodge, I extend our sincere gratitude for taking the time to provide feedback on your recent stay. Your satisfaction is our priority, and we are committed to maintaining the standards that have garnered your approval.Please do not hesitate to share any specific insights or preferences you'd like us to consider for your next visit. Thank you once again for choosing Sun Mountain Lodge. We look forward to the pleasure of welcoming you back soon.Kind regards,Anne Young Marketing Director Sun Mountain Lodge

10/10 Excellent

Alina

Travelled with partner
Liked: Staff & service, amenities
Old property with a beautiful view. Friendly staff, good food. Really quiet.
Stayed 2 nights in Apr 2024
Response from Anne on 6 Apr 2024
Dear Alina,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Karl

Stayed 4 nights in Mar 2024

10/10 Excellent

Oyuna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Anne on 1 Apr 2024
Dear Oyuna,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Anshuman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Anne on 8 Mar 2024
Dear Anshuman,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Teera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Anne on 8 Mar 2024
Dear Teera,On behalf of the team at Sun Mountain Lodge, I extend our sincere gratitude for taking the time to provide feedback on your recent stay. Your satisfaction is our priority, and we are committed to maintaining the standards that have garnered your approval.Please do not hesitate to share any specific insights or preferences you'd like us to consider for your next visit. Thank you once again for choosing Sun Mountain Lodge. We look forward to the pleasure of welcoming you back soon.Kind regards,Anne Young Marketing Director Sun Mountain Lodge

6/10 Okay

Ritchie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not give this place a five or fours across the board because there was a few things that was not up to par. First of all no TV in the room to catch up on news which wasn’t a big deal. The fireplace didn’t work and upon telling the staff about it it wasn’t repaired Before the next day when we left. The small movable mirror in the bathroom was broken… The switch had been pushed in. I fix this on my own so that my wife could use it. I gave the staff fours because upon telling the front desk manager the situation when we checked out he did knocked some money off the total bill
Stayed 1 night in Mar 2024
Response from Anne on 8 Mar 2024
Dear Ritchie,Thank you so much for providing feedback about your recent stay. We strive to ensure each guest receives excellent service. We are meeting with our team to ensure that we learn from this experience. We hope you will give us a second chance to provide excellent service. Warmly,Anne YoungMarketing Director

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 4 nights in Feb 2024
Response from Anne on 15 Feb 2024
Dear Laura,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room with stunning Mountain View’s and fireplace and big jacuzzi tub. Clean cozy lobby, nice bar. Only complaint is limited dining options but overall very good!
Stayed 1 night in Feb 2024
Response from Anne on 9 Feb 2024
Dear Amy,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Lynn

Travelled with family
Liked: Property conditions & facilities
Lake cottages were A
Stayed 3 nights in Feb 2024
Response from Reservations on 6 Feb 2024
Thank you for your review. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Sun Mountain!
Stayed 3 nights in Feb 2024
Response from Reservations on 6 Feb 2024
Thank you for your review. We are happy that you enjoyed your stay with us.

8/10 Good

Tandie, Wenatchee

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Anne on 2 Feb 2024
Dear Tandie,Thank you very much for providing feedback about Sun Mountain Lodge. I am happy to hear how much you enjoyed your stay. Please let us know how we can make your experience even better.We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

8/10 Good

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So sorry for the owners, the heat went out on the first night because of the unseasonably freezing cold temperatures. The staff were kind and very helpful but we ended up needing to leave because we had young children and the temperature inside the room was in the 50s. Except for the heating issue,, the accommodations were very nice, the food and drinks at the restaurant were excellent
Stayed 3 nights in Jan 2024
Response from Anne on 22 Jan 2024
Dear Angela,On behalf of the team at Sun Mountain Lodge, I extend our sincere gratitude for taking the time to provide feedback on your recent stay. Your satisfaction is our priority, and we are committed to maintaining the standards that have garnered your approval. We are sorry about your heat and are working to ensure this is not a problem going forward.Please do not hesitate to share any specific insights or preferences you'd like us to consider for your next visit. Thank you once again for choosing Sun Mountain Lodge. We look forward to the pleasure of welcoming you back soon.Kind regards,Anne Young Marketing Director Sun Mountain Lodge

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Away
Despite the extreme cold making things a bit difficult for the staff and facilities, it was still a very nice stay. The hardworking staff did their best to make everything run smoothly/
Stayed 3 nights in Jan 2024
Response from Anne on 19 Jan 2024
Dear Matt,We wanted to thank you personally for sharing feedback about your recent stay at Sun Mountain Lodge. We're delighted to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we can't wait to welcome you back to Sun Mountain Lodge in the future.Please share if you have any suggestions on how we can make your next visit even better.We look forward to hosting you again and making your next stay as fantastic as the last one!Warm regards,Anne Young Marketing Director Sun Mountain Lodge

10/10 Excellent

Sanford, Gig Harbor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay both in the winter and summer. Great setting and service. Very scenic location in the mountains.
Stayed 3 nights in Jan 2024
Response from Anne on 19 Jan 2024
Dear Saford,On behalf of the team at Sun Mountain Lodge, I extend our sincere gratitude for taking the time to provide feedback on your recent stay. Your satisfaction is our priority, and we are committed to maintaining the standards that have garnered your approval.Please do not hesitate to share any specific insights or preferences you'd like us to consider for your next visit. Thank you once again for choosing Sun Mountain Lodge. We look forward to the pleasure of welcoming you back soon.Kind regards,Anne Young Marketing Director Sun Mountain Lodge

10/10 Excellent

Kyebeom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Anne on 9 Jan 2024
Dear Kyeboem,We wanted to thank you personally for sharing feedback about your recent stay at Sun Mountain Lodge. We're delighted to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we can't wait to welcome you back to Sun Mountain Lodge in the future.Please share if you have any suggestions on how we can make your next visit even better.We look forward to hosting you again and making your next stay as fantastic as the last one!Warm regards,Anne Young Marketing Director Sun Mountain Lodge

10/10 Excellent

ELIZABETH

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Anne on 9 Jan 2024
Dear Elizabeth,On behalf of the team at Sun Mountain Lodge, I extend our sincere gratitude for taking the time to provide feedback on your recent stay. Your satisfaction is our priority, and we are committed to maintaining the standards that have garnered your approval.Please do not hesitate to share any specific insights or preferences you'd like us to consider for your next visit. Thank you once again for choosing Sun Mountain Lodge. We look forward to the pleasure of welcoming you back soon.Kind regards,Anne Young Marketing Director Sun Mountain Lodge

8/10 Good

Sunil Srinivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its a great property for getaway
Stayed 3 nights in Dec 2023
Response from Anne on 9 Jan 2024
Dear Sunil,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

2/10 Terrible

Mike

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid this place (for now as least as its clearly going through a management change) The room was OK but the shower was the same shower you get in motel 6, the furniture looks like its 50 years old, there is no TV and no room service (for now). The lady at the front desk told me the fact they still use old room keys instead of keycards is for a "nostalgic feeling"....red flag #1 The staff was pretty clueless, probably to no fault of their own, as it didn't seem like anyone knew who was in charge or supposed to be doing what. You will wait 20-30 minutes for anyone to even notice you at the bar or restaurant, then that applies to waiting for your order to be taken and to get the check. We got talking to the bartender one night who was clearly treading water to keep up with all the drink orders for the entire bar and restaurant and she even told us staff housing was a "big issue" right now. Just goes to show you how the staff is being treated. The food was actually good but everything took so long we just ended up avoiding the onsite the bar/restaurant and went to the brewery 20 minutes away. Last but not least, we went to the spa at the end of the trip and the manager there was a joke. We booked a 90 min massage but she accidentally booked us for 60. She asked me in front of the whole staff if I wanted to her bump the people behind us or just do a 60 min. Why is that my responsibility, if you are the manager you need to own that mistake. Not going back unless it changes
Stayed 4 nights in Dec 2023
Response from Anne on 3 Jan 2024
Dear Mike,Thank you so much for providing feedback about your recent stay. We strive to ensure each guest receives excellent service. Please let us know if there is anything we can do to improve your stay. We are meeting with our team to ensure that we learn from this experience. We hope you will give us a second chance to provide excellent service. Warmly,Anne YoungMarketing Director

10/10 Excellent

Mike

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way...loved it!
Stayed 3 nights in Dec 2023
Response from Anne on 3 Jan 2024
Dear Mike,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Raymond

Stayed 3 nights in Dec 2023
Response from Anne on 3 Jan 2024
Dear Raymond,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Harrison

Travelled with group
Liked: Amenities
Response from Anne on 9 Feb 2024
Dear Harrison,We wanted to thank you personally for sharing feedback about your recent stay at Sun Mountain Lodge. We're delighted to hear that you enjoyed your time with us. Your satisfaction is our top priority, and we can't wait to welcome you back to Sun Mountain Lodge in the future.Please share if you have any suggestions on how we can make your next visit even better.We look forward to hosting you again and making your next stay as fantastic as the last one!Warm regards,Anne Young Marketing Director Sun Mountain Lodge

10/10 Excellent

Sabra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Anne Young on 21 Dec 2023
Dear Sabra,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Anne Young on 21 Dec 2023
Dear Paul,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! Please let us know if there is anything we could do to make your stay even better. We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

4/10 Poor

Jodie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I have been visiting Winthrop my entire life (51 years) and I have always wanted to stay at the Sun Mountain Lodge. My family has a cabin in Winthrop and there has never been a reason for me to actually stay at the lodge. However, I have been up to visit many times for lunch and cocktails and have always enjoyed it. Well, this past weekend, I surprised my daughter with a stay at the lodge for a little winter getaway for her 26th birthday. I was sadly so disappointed!!! The facility and grounds are beautiful, however, the service was terrible and the food wasn’t much better. They shut down breakfast at 10:30 but don’t open for lunch until noon. There was a big gap of time to eat when we wanted to sleep in. Our sink was plugged, old gross water in it, and our shower faucet was broken, I reported it immediately and nobody showed up during our 2 night/3 days stay to repair it. Staff was nowhere to be found, we ordered a coffee from the dining room, and waited 25 minutes to get it. Dinner took us two hours, and our reservation was almost an hour late. The menu seemed small and limited …. Not sure if this is because of winter. Staff were not knowledgeable and literally moved at a snails pace. The facility and view were beautiful as alway, but the services were beyond disappointing. Most definitely not a “luxury hotel”. Spa services were decent, but they did not guarantee that they would have staff to provide our services when I made a reservation.
Stayed 1 night in Dec 2023
Response from Anne on 8 Dec 2023
Dear Jodie,Thank you so much for providing feedback about your recent stay. We strive to ensure each guest receives excellent service. We are meeting with our team to ensure that we learn from this experience. We hope you will give us a second chance to provide excellent service. Warmly,Anne YoungMarketing Director

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came over during a very quiet period. Room was comfortable, staff was excellent, and wish we could have stayed longer
Stayed 1 night in Nov 2023
Response from Anne on 8 Dec 2023
Dear Richard,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Anne on 8 Dec 2023
Dear Jodie,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Anne on 8 Dec 2023
Dear Niel,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Tamilla, Mukilteo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Anne on 28 Nov 2023
Dear Tamilla,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Anne on 24 Nov 2023
Dear Guest,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

jodi

Stayed 1 night in Nov 2023
Response from Anne on 8 Dec 2023
Dear Jodi,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Anne on 24 Nov 2023
Dear Perry,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Nadja

Stayed 1 night in Oct 2023
Response from Anne on 24 Nov 2023
Dear Nadja,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

8/10 Good

Lorna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Autumn Getaway!
Oh my. The resort is fabulous. We loved the lodge and surroundings, the amazing setting and trail systems, the restaurants in the lodge and all the great places to relax in front of fireplaces. The game room is an added bonus - my sister and I played pool for the first time in years. While I’m not a fan of dead animal heads on walls, the soaring beauty of the architecture in the lodge, particularly, was fabulous. An added bonus was the first snowfall of the season happening during our visit. It was a wonderland, yet the drive back over the North Cascades Highway was clear, safe and beautiful! We loved everything about this stay with just a couple of exceptions. The sofa was ultra-soft and difficult to get comfortable on (and out from). Since there is no TV (which I hadn’t noticed when I made the reservations) having a sofa in this condition made it difficult to use the coffee table/sofa/chair arrangement to play board games or cards in the evenings. (We managed to get used to the lack of TV, but I know that might be extremely difficult for some.) This is a wonderful place and we will be back. Thank you to the staff who helped make this visit one of the best getaways my sister and I have ever had!
Stayed 3 nights in Oct 2023
Response from Anne on 24 Nov 2023
Dear Lorna,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

8/10 Good

pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Probably time for new upholstery in the dining and bar and the rooms sofas.
Stayed 1 night in Oct 2023
Response from Anne on 24 Nov 2023
Dear Pam,Thank you very much for providing feedback about Sun Mountain Lodge. We agree about the apolstry. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

6/10 Okay

Brylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the deck of our room & that was pretty much it. The lights in our bathroom glitched & it was super sketchy to turn them on so we just didn’t. The dinner options were very sparse (at least on the side of the wall we were on) & they only offered 1/2 the menu on one side of the wall & the other 1/2 on the other side??? We will not be staying here again but the view was beautiful
Response from Anne on 24 Nov 2023
Dear Brylee,Thank you so much for providing feedback about your recent stay. We strive to ensure each guest receives excellent service. We are meeting with our team to ensure that we learn from this experience. We hope you will give us a second chance to provide excellent service. Warmly,Anne YoungMarketing Director

10/10 Excellent

connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely location. Everyone is so nice and the rooms are really comfortable. We enjoyed having a seating area right in front of the fireplace in our room. Had great coffee in the room. The dining room had terrific offerings. It was just a great place to stay.
Stayed 1 night in Oct 2023
Response from Anne on 24 Nov 2023
Dear Corrie,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Anne on 24 Nov 2023
Dear Guest,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

8/10 Good

chris

Stayed 1 night in Oct 2023
Response from Anne on 24 Nov 2023
Dear Guest,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Dawn, Bellingham

Stayed 1 night in Oct 2023
Response from Anne on 24 Nov 2023
Dear Dawn,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As first time visitors to the Sun Mountain Lodge, we were blown away with the picturesque views surrounding the resort. The staff and facilities made it incredibly easy to just relax and enjoy the stay. We look forward to returning in the future.
Stayed 2 nights in Oct 2023
Response from Anne on 24 Nov 2023
Dear Chad,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Audrasmith

Stayed 1 night in Oct 2023
Response from Anne on 24 Nov 2023
Dear Audra,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Anne on 24 Nov 2023
Dear Lucinda,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were comfortable but rooms needs to be updated
Stayed 2 nights in Oct 2023
Response from Anne on 24 Nov 2023
Dear Heidi,Thank you very much for providing feedback about Sun Mountain Lodge. We will work on updating the rooms as soon as possible. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Anne on 24 Nov 2023
Dear Lisa,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Anne on 24 Nov 2023
Dear Guest,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

10/10 Excellent

Zohreh, edmonds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2023
Response from Anne on 24 Nov 2023
Dear Zohreh,Thank you very much for providing feedback about Sun Mountain Lodge. I am thrilled to hear how much you enjoyed your stay! We look forward to welcoming you back to Sun Mountain Lodge again soon. Kind regards,Anne YoungMarketing Director

6/10 Okay

Anny

Travelled with partner
Sloppy room service as we found someone else's shirt in closet and sunglasses on the balcony. Short staff at the grill, slow service. Too bad only dinning option since this place is kind of remote.
Stayed 1 night in Oct 2023
Response from Anne on 24 Nov 2023
Dear Anny,Thank you so much for providing feedback about your recent stay. We strive to ensure each guest receives excellent service. Please let us know if there is anything we can do to improve your stay. We are meeting with our team to ensure that we learn from this experience. We hope you will give us a second chance to provide excellent service. Warmly,Anne YoungMarketing Director