Hotels in Winter Park, Big Bear Lake

"I had another wonderful stay at Lakefront Lodge, and this one truly stood out. Stephanie at the front desk was exceptional from the very beginning. I called ahead to ask about availability and the possibility of an early check-in, which was really important for me since I’m traveling with my dogs and recovering from two surgeries over the past few months. She was incredibly kind and attentive, and what impressed me most is that she did exactly what she promised — she called me back right at 12 pm the moment the room was ready. That level of follow-through is rare and meant a lot. This is probably my 10th stay here, and honestly, this one has been the best so far. Stephanie also placed me in a room right by the side of the building, which made everything so much easier — no stairs, and I could bring things directly from my car to the balcony and into the room without any hassle. The room itself was amazing — cozy fireplace, beautiful lakefront view — exactly what I needed to relax and recover. Truly grateful for the care and thoughtfulness. I’ll absolutely be back again. Carlos was also incredible. He went out of his way to help me with a flat tire and took the time to advise me on what to do next. He even tried calling around to find help, but because of the holiday it was difficult to find any places open. What really stood out is that he genuinely cared about my safety, not just solving the problem. That level of human, compassionate service is rare and I appreciate it."

"The AC didn't work without maintenance required twice."

"Great stay in Big Bear at Lagunitas Lodge. They were very helpful and friendly at the front office. The lodge has a game room with pool tables, an indoor swimming pool and jacuzzi and the lake was walking distance for fishing. I had a great stay. Thanks Lagunitas Lodge ! "

"Very affordable and quiet place. Dog friendly ❤️. "

"Good place"

"Excellent front desk staff.,very friendly to PCT hikers."

"We stayed for one night at this property, and we enjoyed it very much. It’s a lovely property, which I understand was recently renovated. The lobby and rooms have a charming retro style that adds lots of character. Our room was spotless, and roomy. Parking couldn’t be any more convenient right outside of our room. The chimney added a perfect touch, so be sure to purchase a chimney kit from the lobby. The heater is pretty loud, but we were still able to sleep throughout. However, what stood out was the service. The attentiveness we received from Jordan was phenomenal! He went above and beyond to make sure our stay was perfect. He even kindly offered to take the fire wood to our room and start it! Who does that anymore? Huge shoutout to him for his hard work and dedication. They are very lucky to have him! Give him a raise! We will definitely stay here again when visiting Big Bear. It is also a short drive to the Village, which was very convenient"

"No hair dryer, old food in the fridge. Place seemed clean but those were issues for us. Additionally, there was one guy on staff and he was not helpful. Had to drive an hour for a blow dryer"

"Nice place. Charming. Good location, close to everything you want. Would stay again "