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Reviews of Best Western Plus Winnipeg Airport Hotel

3 out of 5
Best Western Plus Winnipeg Airport Hotel
1715 Wellington Ave, Winnipeg, MB

Reviews

8.0

Very good

Rating 10 - Excellent. 412 out of 1005 reviews" "
Rating 8 - Good. 314 out of 1005 reviews" "
Rating 6 - Okay. 133 out of 1005 reviews" "
Rating 4 - Poor. 86 out of 1005 reviews" "
Rating 2 - Terrible. 60 out of 1005 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rev Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water on 5th floor is very slow in warming on both tub and sink.
Stayed 1 night in Apr 2024
Response from Brian on 2 May 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great experience staying here!
Response from Brian on 1 May 2024
Thank you for the feedback. We hope you visit us again!

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Brian on 1 May 2024
Thank you for the feedback. We hope you visit us again!

6/10 Okay

Maureen

Travelled with family
We booked in for 3 nights as we had Volleyball Provincials. We were not let known there was a wedding happening Saturday night, when we booked. Was on the 4th floor and it sounded like the dj was in our room. Lasted till after 1am. I called front desk and there was no rooms available on the top floor and the agent didn’t seem to worried bout it. Would if been nice to know that there was an event happening as I would have booked another place.
Stayed 3 nights in Apr 2024
Response from Brian on 29 Apr 2024
Thank you for the feedback. We apologize that you did not enjoy your visit. We hope you visit us again soon.

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room size
Stayed 1 night in Apr 2024
Response from Guest service on 27 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

6/10 Okay

Steven T

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Brian on 28 Apr 2024
We apologize you did not enjoy your stay. We hope you visit us again soon.

4/10 Poor

Kevin

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel should not be in the the top ten near Winnipeg airport. It is just not a nice hotel. Very limited staff, waitress in restaurant is vacuuming while trying to serve clients. Had to ask if they were actually open. The chairs in the lounge were so old and dated you sank uncomfortably into them. No hot water first day. Maintenance got it to warm. Hotels caters to a particular ethnic group
Stayed 2 nights in Apr 2024
Response from Brian on 28 Apr 2024
Thank you for the feedback. We will look into the issues you mentioned for resolution.

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2024
Response from Brian on 25 Apr 2024
Thank you for the feedback. We hope you visit us again.

8/10 Good

shraddha

Liked: Amenities
good experience
Stayed 1 night in Apr 2024
Response from Brian on 22 Apr 2024
Thank you for the feedback. We look forward to your next visit.

10/10 Excellent

Phill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv remote didn’t work for the tv. And the cable was unplugged when we arrived. Just 1 night so it wasn’t a big deal but would have for sure been nice to have.
Stayed 1 night in Apr 2024
Response from Brian on 22 Apr 2024
Thank you for the feedback. We hope you visit us again soon!

10/10 Excellent

Lorne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport Front desk and housekeeping very accommodating
Stayed 4 nights in Apr 2024
Response from Brian on 22 Apr 2024
Thank you for the feedback. We hope you visit us again soon!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable
Stayed 3 nights in Apr 2024
Response from Brian on 22 Apr 2024
Thank you for the feedback. We hope you visit us again soon!

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at the front desk and in the restaurant.
Stayed 1 night in Apr 2024
Response from Guest service on 20 Apr 2024
Thank you for the feedback. We hope you visit us again.

8/10 Good

Joanne

Travelled with family
It would ease the mind to have all mattresses covered with bedbug covers. Some other hotels have them.
Stayed 1 night in Apr 2024
Response from Brian on 19 Apr 2024
Thank you for the feedback. We hope you visit us again.

10/10 Excellent

Mhia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brian on 23 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

6/10 Okay

Serge

Business traveller
Disliked: Property conditions & facilities
Hotel needs a face lift. Decor old and from the 1990’s Didn’t have hot water on last day.
Stayed 3 nights in Apr 2024
Response from Brian on 17 Apr 2024
Thank you for the feedback. We hope you visit us again.

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded which was a pleasant surprise.
Stayed 1 night in Apr 2024
Response from Brian on 17 Apr 2024
Thank you for the feedback. We hope you visit us again.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Did a good job getting me to airport.
Stayed 1 night in Apr 2024
Response from Brian on 15 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

4/10 Poor

Kyle

Stayed 4 nights in Apr 2024
Response from Brian on 2 May 2024
Thank you for the feedback. We hope you visit us again.

4/10 Poor

Rochelle

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest service on 13 Apr 2024
We apologize you did not enjoy your stay. We hope you visit us again soon.

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Apr 2024
Response from Guest service on 12 Apr 2024
Thank you for the feedback. We look forward to your next visit,

8/10 Good

Shayne

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Guest service on 13 Apr 2024
Thank you for the feedback. We look forward to your next visit

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Guest service on 12 Apr 2024
Thank you for the feedback. We look forward to your next visit,

10/10 Excellent

Steven, Etobicoke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Big room. Hot water!
Stayed 2 nights in Apr 2024
Response from Guest Service on 11 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Merle

Travelled with partner
Well kept. Nice.
Stayed 1 night in Apr 2024
Response from Brian on 10 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Merle

Convenient
Stayed 1 night in Apr 2024
Response from Brian on 10 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Yuvraj

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Guest service on 9 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel would stay again
Stayed 1 night in Apr 2024
Response from Brian on 8 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Stacy Ann Martin

Stayed 1 night in Mar 2024
Response from Brian on 25 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Raymond

Liked: Staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Apr 2024
Response from Brian on 5 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Jeremiah

Stayed 1 night in Apr 2024
Response from Brian on 23 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management looked after our needs. Very happy with the services.
Stayed 3 nights in Mar 2024
Response from Brian on 3 Apr 2024
Thank you for your feedback. We hope you visit us again.

10/10 Excellent

Claudia

Good
Stayed 2 nights in Mar 2024
Response from Brian on 2 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Good location if you like shopping at bigger outlet malls. Close proximity to airport. Staff is friendly and accommodating.
Stayed 2 nights in Mar 2024
Response from Brian on 2 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

8/10 Good

Marcel, Camp Morton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested a closer room to elevators and got not to far. Bed is really comfortable and bedding cozy. Loved the table and chairs and the little sink and counter in room. Would of gave a 5 star but the nice machine was broken so we had to go down one floor . Would return.
Stayed 2 nights in Mar 2024
Response from Brian on 1 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Adriana

Stayed 1 night in Mar 2024
Response from Guest service on 20 Apr 2024
Thank you for the feedback. We hope you visit us again.

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Tv remote and cable coulda been better ,, remote didnt work . Or batteries needed to be changed ..
Stayed 2 nights in Mar 2024
Response from Brian on 1 Apr 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

virginia

Travelled with partner
The staff are friendly and helpful..
Stayed 5 nights in Mar 2024
Response from Guest service on 30 Mar 2024
Thank you for the feedback. We hope you visit us again soon.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times, always enjoyed it, convenient location, easy to get to
Stayed 2 nights in Mar 2024
Response from Guest service on 30 Mar 2024
Thank you for the feedback. We hope you visit us again soon.

4/10 Poor

Barry

Travelled with partner
I did not like the fact that through your service I was supposed to pay upon arrival and they charged my card ealy in the morning stating they wanted to make sure I was able to pay for the room, shower, tv remote and over all condition was far less than expected for price
Stayed 1 night in Mar 2024
Response from Brian on 25 Mar 2024
We apologize that you are not happy with our policies. We hope you will visit us again.

6/10 Okay

Bailey

Stayed 1 night in Mar 2024
Response from Guest service on 13 Apr 2024
We apologize you did not enjoy your stay. We hope you visit us again soon.

8/10 Good

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities
Dining was closed and nothing is near. The best advice they could give is "there might be a restaurant open down the street". Not gamble worth exploring.
Stayed 1 night in Mar 2024
Response from Guest service on 23 Mar 2024
Thank you for the feedback. We hope you visit us again.

10/10 Excellent

Carolyn

Business traveller
Room was top notch
Stayed 3 nights in Mar 2024
Response from Brian on 22 Mar 2024
Thank you for the feedback. We hope you visit us again.

6/10 Okay

Kelsey

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Bit disappointing - we came in from travelling all day with our toddler. The staff at the desk did not greet us or make eye contact. When they did speak they were not pleasant or smiling. When I asked for a crib or playpen they looked at me like I was speaking a different language. I had to ask another staff, whose response was “uhhh I don’t know if we have those”. This is a best western - isn’t something like that standard? Turns out they had none available. Not the end of the world, but they were so rude about it all. Really made a bad impression. The room was clean though and somewhat new. The heater was the noisiest thing I’ve ever heard though and it kept me awake. An old standalone heater with the temp control right on it, rather than the thermostat on the wall I kept trying to adjust. We didn’t get a chance to test the amenities since we were just staying the night before driving home, but I don’t know that I’d go there again.
Stayed 1 night in Feb 2024
Response from Brian on 20 Mar 2024
I apologize for the issues you encountered. We will investigate the issues you mentioned.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean and friendly staff very helpful
Stayed 1 night in Mar 2024
Response from Brian on 18 Mar 2024
Thank you for the feedback. We hope you visit us again

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nc
Stayed 1 night in Mar 2024
Response from Brian on 18 Mar 2024
Thank you for the feedback. We hope you visit us again

6/10 Okay

Lana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brian on 13 Mar 2024
Thank you for the feedback. We hope you stay with us again.

2/10 Terrible

Yancii

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Mar 2024
Response from Guest service on 9 Mar 2024
We apologize you did not enjoy your stay. We hope you visit us again soon.

2/10 Terrible

Tyson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is closed. We wouldn’t have stayed here.
Stayed 1 night in Mar 2024
Response from Guest service on 9 Mar 2024
We apologize you did not enjoy your stay. We hope you visit us again soon.

8/10 Good

Brayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quick and easy. Staff was very nice
Stayed 1 night in Mar 2024
Response from Guest Service on 8 Mar 2024
Thank you for the feedback. We hope you visit us again soon.