Best Western Plus Waterfront Hotel
2.5 star property

Pet-friendly hotel connected to the convention centre in Windsor with fitness centre

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May 2024

Best Western Plus Waterfront Hotel

Photo gallery for Best Western Plus Waterfront Hotel

Property amenity
Indoor pool
Exterior
1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby

Overview of Best Western Plus Waterfront Hotel

Reviews
8.0

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast available
  • Free WiFi
  • Parking available
  • Gym

Explore the area

277 Riverside Drive West, Windsor, ON, N9A5K4
  • Popular LocationThe Keg Steakhouse & Bar3 min walk
  • Popular LocationConvention Center Station10 min drive
  • Popular LocationMichigan Avenue Station11 min drive
  • Popular LocationJoe Louis Arena Station13 min drive
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Room options

Standard Room, 1 King Bed, Refrigerator, River View

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Standard Room, 2 Queen Beds, Refrigerator, River View

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Refrigerator, River View

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Windsor

Located in Windsor, Best Western Plus Waterfront Hotel is connected to the convention centre. Fox Theatre and Detroit Masonic Temple are cultural highlights, while Greenfield Village is a notable landmark. Check out an event or a game at Ford Field, and consider making time for Detroit Zoo, a top attraction not to be missed. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Adventure Bay Family Water Park - 2 min walk
  • Caesars Windsor - 7 min walk
  • Caesars Casino - 10 min walk
  • Detroit Windsor Tunnel - 13 min walk
  • GM Renaissance Center - 3 min drive

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 16 min drive

Restaurants

  • Eastwoods Grill & Lounge - 6 min walk
  • Loose Goose - 4 min walk
  • Tim Hortons - 6 min walk
  • The Keg Steakhouse & Bar - 3 min walk
  • Hikari Japanese Restaurant - 5 min walk

About this property

Best Western Plus Waterfront Hotel

Hotel near MGM Grand Detroit Casino
Close to Detroit Windsor Tunnel and Caesars Casino, Best Western Plus Waterfront Hotel provides dry cleaning/laundry services, a fireplace in reception and a bar. For some rest and relaxation, visit the sauna. In addition to a gym, guests can connect to free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A 24-hour front desk, luggage storage and smoke-free property
  • A front desk safe, free newspapers and a TV in reception
  • Guest reviews speak well of the helpful staff and location
Room features
All 305 individually furnished rooms feature thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as desk chairs and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 42-inch LCD TVs with digital channels
  • LED light bulbs, fridges and free infant beds

Languages

Arabic, English, Filipino, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: CAD 18–24.99 for adults and CAD 18–24.99 for children
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • One-time housekeeping

Outdoors

  • On the boardwalk
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30.00, per accommodation, per day, plus a deposit of CAD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lb per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CAD 18 to 24.99 for adults and from CAD 18 to 24.99 for children
  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Self-parking fee: CAD 20.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

Does Best Western Plus Waterfront Hotel have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Waterfront Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lb per pet. There's a deposit of CAD 30.00 per day and a fee of CAD 30.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Waterfront Hotel?

Self-parking is available for CAD 20.00 per day.

What time is check-in at Best Western Plus Waterfront Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Plus Waterfront Hotel?

Checkout is at 11 AM.

Where is Best Western Plus Waterfront Hotel located?

Located in the heart of Windsor, this hotel is within a 10-minute walk of Adventure Bay Family Water Park and Caesars Windsor. Caesars Casino and Detroit Windsor Tunnel are also within 15 minutes.

Best Western Plus Waterfront Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 474 out of 1000 reviews" "
Rating 8 - Good. 255 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 75 out of 1000 reviews" "
Rating 2 - Terrible. 83 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trinity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel! The panoramic view was AMAZING! The room was very clean, staff was very friendly! 10/10 recommend

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.

10/10 Excellent

Leonard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel and rooms.
Stayed 1 night in Jul 2023

6/10 Okay

Brian

Stayed 1 night in Jun 2023

8/10 Good

Kimesha

8/10 Good

Rong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Mar 2023

4/10 Poor

Lawrence

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is being used to house the influx of refugees and immigrants to the area. It’s basically a very busy downtown apartment complex with the limits of its facility being tested. Staff was awesome, hotel was nice. Had to wait 10 plus minutes everytime we used the elevator and there were always large groups congregating in common areas and entrances/exits. Not what we expected when staying at a higher tier, waterfront property
Stayed 1 night in Mar 2023

8/10 Good

Mary

Stayed 1 night in Mar 2023

6/10 Okay

Sangkyu

Stayed 2 nights in Mar 2023

10/10 Excellent

Automne

Stayed 1 night in Mar 2023