Hotel Mesra Haiwan Kesayangan di Williamsburg

"The beds could have been much better than they were. Very cheaply done. Only one TV in the cabin, not much sitting room to accommodate 6 adults..."

"Large cabin was a great size for a family. It was very clean when we arrived and checked in. "

"Fabulous resort - we stay there every chance we get!"

"The suite we stayed in really needs updating. The shower did not match the luxurious description on the website. The carpet was in need of replacement. I literally found a large, dead roach right by the foot of the bed upon check-in -- how was this missed by housekeeping? The tvs and remotes were very difficult to navigate and internet slow. I removed the top cover from the bed, as it appeared as though not washed and used sheets and a cotton blanket. The windows really needed cleaning and...

"Our stay here was fine. The location is excellent, the house is nicely decorated, and the breakfast was solid - scrambled eggs, grits, sausage and a fruit dish every morning. I had been hoping for a helpful host who could guide us with restaurant and sightseeing recommendations, but there was not a host on site. The bed was also quite soft and sagged in the middle."

"Room exceptionally clean. Nice little touches in room including turndown service. Valets very helpful and professional."

"Staff was great, very friendly. Everything was very clean - rooms, bathrooms, dining area, etc. and all of the basic essentials were supplied (soap, shampoo, conditioner, blow dryer). They gave us each a bottle of water at check in which was nice and the pool area looked nice, we just never had time to enjoy it because we were busy. Breakfast was great - a good selection of items and everything was yummy. The elevators and hallways are stuffy and have an odd smell, probably because the room air...