Hotel Spa di Wigan

"Swimming pool ok but shallow end was very shallow. Steak room was excellent size and temp, larger than most."

"Free parking, buffet breakfast and clean rooms. Staff were really pleasant and helpful. Only down side was that the drinks are expensive but you expect that."

"Make sure you get the room advertised on booking as you may end up in the ‘cottage’s’ out the back. No wardrobe or drawers for clothes No aircon or fans No hook for towels No toilet roll holder Broken window in kitchen area, which has a microwave, fridge and hob but no sink, not enough crockery or cutlery for more than one person"

"Always great. Feels like coming!"

"needs a good clean, everything from carpet going up the stairs to the room and the bathroom was not clean"

"It’s a lovely hotel swimming pool gym facials staff are really helpful especially Michell on reception well done Michell deserves a star The only downside was the food some uneatable worse than any hotel I’ve been too we ended up going elsewear for our food we did complain the second night needs looking into I had the same sweet two nights one was really good strawberries cream biscuits delicious the second night they forgot the cream and strawberries and only one biscuit Sorry"

"I specifically booked a Superior Room, 1 King Bed, with Sofabed our visit however was given a double with just a sofa, no sofa bed. I clearly wasn't given the room I booked. Queried this with reception on departure first thing in the morning after an uncomfortable night on a single z bed, was told by reception there's nothing they can do. Poor customer service. If you can provide the room a customer paid for and they're given a downgrade, you should be refunded the difference. You certainly...