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Thank you for sharing a review of your recent experience. Our team here at Holiday Inn Express in Maize is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
Safe and convenient. Near shopping and restaurants. Staff was very nice and the rooms were very clean.
Maggie
Stayed 2 nights in Apr 2024
Response from Archana Patel on 7 May 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback
Would definitely stay here again. Great breakfast, clean room, kind people.
Kerri
Stayed 2 nights in Apr 2024
Response from Archana Patel on 29 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
Comfortable king size bed. Shower on third floor had very low water pressure. Hot tub next to pool takes a few tries to get the jets going but wow there was way too chlorine in it making our eyes water and uncomfortable to keep our eyes open.
Breakfast was tasty however they need to watch use by dates for the milk cartons. 11 days past the date so yes I had a sip of sour milk and hadn’t noticed the date til after the sip. Yuck! Not sure the kitchen staff understood when I was trying to explain about the milk.
Would stay here again. Friendly front desk staff and everything was clean. Reasonable price for a king suite.
Peggy
Stayed 1 night in Apr 2024
Response from Archana Patel on 29 Apr 2024
Thank you for bringing these concerns to our attention. I regret that your experience did not meet your expectations and have shared your feedback with our team. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.
6/10 Okay
Rae-Dawn
25 Apr 2024
Rae-Dawn
Stayed 3 nights in Apr 2024
Response from Archana Patel on 29 Apr 2024
Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves
10/10 Excellent
william
Business traveller
19 Apr 2024
Liked: Amenities
All good … will stay there when in Wichita👍
william
Stayed 2 nights in Apr 2024
Response from Archana Patel on 29 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback
The staff was friendly and helpful. The hotel was clean and the breakfast options good. This hotel is near many many food and shopping options.
Christian
Stayed 1 night in Apr 2024
Response from Archana Patel on 18 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.
Dorothy at the front desk was wonderful!! Truly enjoyed our entire experience and stay.
Chelsea
Stayed 2 nights in Apr 2024
Response from Archana Patel on 16 Apr 2024
Thank you for your great review. At Holiday Inn Express, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Dorothy to give her the recognition that she deserves. She was delighted to hear your feedback.
Great staff. Spotless facility. Only disappointment was breakfast, which was the typical holiday Inn express and eatable and palatable omelettes. I can’t really blame that on the hotel since it’s a franchise decision.
Cynthia
Stayed 1 night in Apr 2024
Response from Archana Patel on 12 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
Staff was very friendly and helpful. Lisa notified the night clerk that we would be checking out at 5am and they had bagels and coffee ready for us.
Larry
Stayed 1 night in Apr 2024
Response from Archana Patel on 12 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Excellent
Joshua
6 Apr 2024
Joshua
Stayed 1 night in Apr 2024
Response from Archana Patel on 29 Apr 2024
Thank you for sharing a review of your recent experience. Our team here at Holiday Inn Express in Maize is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon
I like that it is pet friendly! Service was excellent. Check in very easy. Room was so clean!
Tammy
Stayed 1 night in Mar 2024
Response from Archana Patel on 3 Apr 2024
Thank you for sharing a review of your recent experience. Our team here at Holiday Inn Express in Maize is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
8/10 Good
Sharon, Santa Maria
1 Apr 2024
Sharon
Stayed 3 nights in Mar 2024
Response from Archana Patel on 29 Apr 2024
Thank you for providing feedback on your recent experience at Holiday Inn Express in Maize. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.
10/10 Excellent
Rocky
29 Mar 2024
Rocky
Stayed 1 night in Mar 2024
Response from Archana Patel on 29 Apr 2024
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
The shower door would not close and felt like it was about to fall off.
units probably need maintenance to correct deficiencies.
John
Stayed 1 night in Mar 2024
Response from Archana Patel on 15 Mar 2024
Thank you for bringing these concerns to our attention. I regret that your experience did not meet your expectations and have shared your feedback with our team. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.
The staff was very friendly, always had a smile on there faces, greeted right away.
Clarissa
Stayed 1 night in Mar 2024
Response from Archana Patel on 15 Mar 2024
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future
8/10 Good
Shelly
12 Mar 2024
Shelly
Stayed 1 night in Mar 2024
Response from Archana Patel on 3 Apr 2024
Thank you for sharing a review of your recent experience. Our team here at Holiday Inn Express in Maize is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
2/10 Terrible
Todd
8 Mar 2024
Todd
Stayed 1 night in Mar 2024
Response from Archana Patel on 3 Apr 2024
I am so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas. We hope to have the chance to welcome you back again.
Easy check in. Staff at front desk was very friendly. Room was clean and comfortable. Coffee in breakfast area was so strong I couldn't drink it and I like strong coffee! Breakfast was okay. Could have been warmer. Juice machine was not working/plugged in. Easy check out.
Brenda
Stayed 1 night in Mar 2024
Response from Archana Patel on 5 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
Very clean, comfortable and accommodating! Will definitely stay again!
Tiffany
Stayed 1 night in Feb 2024
Response from Archana Patel on 5 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
the location is perfect for us as it's near where our family members live. Was disappointed in the breakfast. Otherwise, very pleased.
james
Stayed 1 night in Feb 2024
Response from Archana Patel on 21 Feb 2024
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback
8/10 Good
Elizabeth
18 Feb 2024
Liked: Cleanliness, staff & service
Elizabeth
Stayed 1 night in Feb 2024
Response from Archana Patel on 21 Feb 2024
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.
The TV didn't work. The AC was inconsistent. The shower was dingy (hard water) residue.
Jerry
Stayed 1 night in Feb 2024
Response from Archana Patel on 5 Feb 2024
Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.
10/10 Excellent
Nakesha
1 Feb 2024
Nakesha
Stayed 1 night in Jan 2024
Response from Archana Patel on 5 Feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback
8/10 Good
Jay
Business traveller
30 Jan 2024
Liked: Staff & service, room comfort
Jay
Stayed 1 night in Jan 2024
Response from Archana Patel on 31 Jan 2024
Thank you for taking a moment to share your experience at Holiday inn express. Our team is so glad to hear that you enjoyed your stay.
10/10 Excellent
Mary Beth
29 Jan 2024
Mary Beth
Stayed 6 nights in Jan 2024
Response from Archana Patel on 21 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Excellent
Steven
29 Jan 2024
Steven
Stayed 1 night in Jan 2024
Response from Archana Patel on 21 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.
10/10 Excellent
Shelley
26 Jan 2024
Shelley
Stayed 1 night in Jan 2024
Response from Archana Patel on 21 Mar 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
10/10 Excellent
Allen
6 Jan 2024
Allen
Stayed 1 night in Jan 2024
Response from Archana Patel on 14 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
8/10 Good
Michael
Travelled with partner
30 Dec 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
That was specifically looking for a hotel.
That had a hot tub that didn't break the budget. The hot tub was a loop warm Bath. Just sometimes when you drive long distance you just want to soak a little. It was okay not very good.
Michael
Stayed 3 nights in Dec 2023
Response from Archana Patel on 14 Jan 2024
Thank you for leaving a review. We’re so glad you were able to visit us at Holiday Inn Express. Our team is always working to offer the best service to our guests.
4/10 Poor
bill
Travelled with family
25 Dec 2023
Ok but n9t great
Check in was good. Room was average. Went to get coffee 3 times empty everytime. Checkout was at 11. The cleaning lady knocked at 8 and waited outside our room on her phone until we left at 9.
bill
Stayed 1 night in Dec 2023
Response from Archana Patel on 30 Dec 2023
I am so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. I have shared your feedback with our housekeeping department. Thank you for staying with us.
The thermostat in our room was set to 98. Our room was so hot it was uncomfortable to sleep in. One of the mattresses had a sunken in spot that one member of our family had to make other arrangements to sleep someplace else.
Chris
Stayed 1 night in Dec 2023
Response from Archana Patel on 30 Dec 2023
I am so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. I have shared your feedback with our maintenance staff. Thank you for staying with us.
8/10 Good
Kenneth, Topeka
24 Dec 2023
Kenneth
Stayed 1 night in Dec 2023
Response from Archana Patel on 14 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
8/10 Good
Anita
Travelled with family
18 Dec 2023
Liked: Cleanliness, staff & service
Bathroom shower is old, hard water stains/buildup inside shower and outside shower. Rest of room is great!
Anita
Stayed 1 night in Dec 2023
Response from Archana Patel on 18 Dec 2023
Thank you for leaving a review. We’re so glad you were able to visit us at Holiday Inn Express. Our team is always working to offer the best service to our guests. Thank you for bringing these concerns to our attention and have shared your feedback with our team too.
10/10 Excellent
Skyler
12 Dec 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I didn’t like that there was no sidewalk in the front of the building, paint job in the room I stayed in was horrible and the soap dispenser was broken in the bathroom also The heater kept kicking on and off all night and was super loud.
Skyler
Stayed 1 night in Dec 2023
Response from Archana Patel on 12 Dec 2023
Thank you for bringing these concerns to our attention. I regret that your experience did not meet your expectations and have shared your feedback with our team. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.