Hotel Mesra Haiwan Kesayangan di White Hall

"The bathroom was not clean, there shaking hair in the sink, TV did not work, bed was not comfortable. We will not be back."

"Old and run down. The place has seen better days. Poorly insulated rooms. You can hear everything."

"The staff was wonderful. Especially helpful. The breakfast was very limited and cold eggs and cold sausage. Coffee was outstanding. Will try again though because of the staff. "

"Check in is at 3pm but was not able to check in until 4:23. When we finally got in to the room there was still hair and stuff all over the floor. Had to have them come back to clean it. Staff didn't seem to think it was an issue that our room wasn't even ready and they were very rude to a group of kids that were there. Overall would never go back to this hotel."

"Overnight stay took place during renovation work, so that affected how well the tidiness could be maintained. Rooms could benefit from some rehab. Would recommend adding a bottle of body wash to the existing bottles of shampoo and conditioner that are installed on the shower wall."

"Desk man was very nice and fast. Would have given a five star but the window coverings (shades) were pretty beat up."