Hotels near Westfield Center Village Park

"The pool was closed. That's fine. Had a 1 used role of toilet paper. No extras. Hair on the toilet. Smelled of smoke in hallways."

"The pool was out of order, the staff was not always present to answer questions."

"I booked through Expedia. The dates changed in the app and I did not catch it until I got the confirmation. I tried changing the dates as soon as it booked no one would change the dates - not Expedia and not the hotel. So I lost the entire payment because the wrong date was booked"

"Room was clean but was unusually warm. Turned the AC down which worked but was really noisy, sounded like a fan bearing was worn and really squeaky. (Wasn't great for sleeping) The gym is very basic with treadmills and some barbell weights. When we got there the pool heater wasn't working so it was very cold, the technician was working on it the day we arrived."

"Sheila was suppose to be a manager; but couldn't do anything. Useless. Another lady before us was yelling at her about roaches in her room & Shelia just stood there. And the Spanish girl who checked us in was soooo hard to understand also. The room was great (cept the dirty towels in the closet left from previous guests) OH & the fire alarms in the hallway going off, SO LOUD.. once at 8:40p & another at 12:30 midnight (got it all recorded) had to go sit in our cold cars till the building was clear by the FD. The FD said they come out to this hotel a lot due to guests smoking in their rooms. We went to complain & the dude at the front desk said to speak with Sheila or Brooke, & when coming into contact with Sheila, she sounded as dumb as she looked, saying sometimes guest spray body mist & that could’ve set it off, like WHAT?! & how could a manager not hear about the FD coming out to their hotel?? So now I have to call Brooke & hopefully we can get a discount or something, cause even though the staff sucked, the room & location was ideal. Just very upsetting to be woken up TWICE in the middle of the night cause this hotel can’t get their stuff together. & having very poor front desk staff to deal with doesn’t help either. And seriously, label yalls rooms/buildings better!! Had us circling twice to find our suite. Overall we will never stay here here"

"Kind staff and clean."

"comfortable room, and the staff was friendly!"

"Excellent place to stay. Very clean, very quiet and even the breakfast was quite good."

"The room and bathroom was dirty. The walls were filthy. It looked liked the walls were never cleaned.Black mildew between the wall and tub.There were holes in the bathroom door.The door would not close. The door closed only when it was licked from inside the room."