Hotel Dekat Western Massachusetts Hospital

"Brava, to all the staff here"

"Good stay "

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Everything clean "

"This is a perfect hotel for pets . There’s plenty of room to walk around "

"We had an excellent experience all around. "

"PARKING WAS FINE-DID NOT USE BREAKFAST"

"Yes it was everyone was great !!!!"

"Room had roaches and they wiuld not refund my money."

"We prepaid for the room. We arrived at 11PM, tired after a long drive, and they had no room. We waited a long time while the night desk clerk cleaned a room. The room wasn't very clean."

"Our room was clean, spacious, and very comfortable. The casino is well-maintained with a visible security presence that made us feel safe and relaxed. We had an outstanding dinner at Chandler Steakhouse; it’s a bit pricey, but absolutely worth it for the quality. On our last day, we also grabbed burgers at Wahlburgers—while the restaurant temperature was uncomfortably cold, the food was cooked to perfection and delicious! Thank you!"

"Na"

"Habitación amplia limpia Desayuno completo personal servicial "

"I chose the Comfort Inn & Suites West Springfield for a special birthday weekend getaway, specifically looking forward to relaxing in the pool and hot tub area. While the front desk staff (particularly the lady at check-in) was incredibly kind and welcoming, I unfortunately cannot say the same for the rest of my experience.My stay was significantly impacted by a complete lack of supervision in the pool area. Throughout the weekend, there were groups of unattended children jumping in and out of...

"Pool was clean, room was clean and comfortable. Staff was kind and helpful. Beds not comfortable. Besides the bed it was a great stay. "

"Room is clean and recently updated. Staff was extremely helpful and kind. Parking is easy and free. Did not have breakfast or eat at the hotel. "

"Front end very rude need to be replaced "

"I was here for 9 days so I guess my needs were higher. There was really no counter space to make a coffee or use the microwave. Very little place to put my clothes as far as a dresser or closet. It would have been nice to have a least one hook in the bathroom vs. 4 in the main room area. It took a while for the water in the sink to get all that warm. The breakfast was ok. There just weren't many warm options. The daily fruit options were not a great combo for a yogurt parfait (tons of...

"Great hotel!"