Hotel Dekat Western Leisure Centre

"Top quality room, clean and tidy. Comfortable bed for a good nights sleep. Friendly welcoming staff "

"At the arrival and going to our room there was only 1 bath towel and 1 hand towel I asked at the reception to have 1of each brought to our room but it did not happened also the bathtub is either very badly stained or just not cleaned properly so we felt that we could not have a shower in it The hotel bar was very good and staff very friendly the breakfast was very nice plenty of everything Thank you we still enjoyed our stay"

"Comfortable, clean and great location. The staff here are always amazing!"

"Excellent choice for breakfast. "

"Love this hotel, have stayed numerous times"

"Room was overpriced for a concert, £400 per night when £220 normally. I’d expect an uplift but not this much. Room was worn, fan and windows dusty and unclean. Other room had no hot water in shower so unable to use. Noisy and limited sleep although bed comfortable No bar as closed. WiFi non existent and no 5G signal so if you want a quiet night and no shower then ideal place. Breakfast mediocre"

"Great location Friendly staff Lovely rooms"

"Just a fantastic short stay. Staff were super helpful, courteous and attentive. The room was clean and the beds were wonderfully comfortable. Will stay there again"

"The room needed improvement : Badly cracked sink , the shower screen did not fit properly, resulting in large puddles of water on the floor after use . A kettle, tea and coffee were provided but no milk or creamer. Some reception staff were very helpful, others frankly did not seem to have a clue. In particular, the parking payment system was not explained to me on arrival. I was standing at the machine in the carpark, but it did not say anywhere that if resident you paid at reception. The cost...

"Room was large, comfortable and had everything you need for an extended stay. Contactless checkin instructions were a bit confusing but in the end I got to my room. The room was modern but could have used a deep clean. Hallways were very noisy due to a family in the neighbouring room (otherwise would probably not have been a problem). Onsite laundry room was not as described in the listing - only one washer/drier and no air dryers on loan and the room was not secured (lock broken). The building...

"Good location right on the water, pool and gym were very nice but we had a bad experience since our air conditioning did not work and we were only offered another smaller room that had water stains on ceiling…Parking should be free."

"El hotel me ha encantado está muy bien cuidado y situado en la zona centro de Cardiff ideal si lo que buscas es moverte por la ciudad. La habitación que me ha tocado estaba muy bien y tenía buenas vistas. El desayuno estaba muy bien. Recomendable 100%"

"Clean, stylish, great location. Big thumbs up."

"Decent room, included access to the pool was really nice,"

"Was overall happy with the hotel, breakfast was not great. But rooms were clean staff were friendly in reception woukd stay here again"

"È la seconda volta che prenoto questo hotel, soprattutto per la sua posizione strategica e la facilità con cui è possibile raggiungere i luoghi di interesse. Il personale è molto cortese; desidero fare una menzione speciale a Chiara, Event Manager, una professionista instancabile, competente e sempre disponibile a soddisfare ogni richiesta con gentilezza e attenzione. Le camere sono spaziose, ma iniziano a mostrare i segni del tempo. La moquette andrebbe rinnovata e anche il bagno potrebbe...

"Hotel was very busy especially during breakfast. Food slow being replenished. Tables not being cleared All staff were friendly and helpful"

"great location easy to park close by, excellent communication perfect for the university end of term pick up stay"