Hotel Mesra Haiwan Kesayangan di Westbrook

"The 4 days/3 nights stay was okay at most. We had our 2 dogs with us which were free of charge. There was no refrigerator in the room. We used the ice machine on the hallway to keep some food cold... There was good air conditioning especially during these 100F days! The bathroom sink faucet was hard to operate without spraying water all over. We ended up putting 2 of the large towels around the sink to retain the water. $162 per night was high for these conditions but it was 4th of July weekend,...

"Nice clean room and a helpful staff. Enjoyable stay."

"We had a very disappointing stay at this hotel. The room was not cleaned properly before our arrival. The hard floors (without carpet) were extremely sticky, making the room feel dirty from the moment we checked in. We stayed for two nights, but our room was never serviced, even though the hotel advertises daily housekeeping. Our towels were not replaced either. The most shocking and unacceptable issue was finding a used syringe under the bedside table. This is a serious safety hazard,...

"Everything good"

"Very nice, clean room. Seemed to be recently renovated. Grounds need upkeep. Two separate buildings: one for registration, other for rooms. Three floors for rooms, no elevator. Hot July weather during our stay, needed ice. Bucket in hand and three flights of stairs, I found one ice machine for the entire building. No ice. Empty bucket in hand, down the slope to the front office, machine needs repair, call has been placed. Return trek, tap water. Poor."

"Front desk clerk Shuyn was extremely helpful Very pleasant & friendly & Very accommodating The room was very clean & comfortable"