Cari Rumah Penginapan di Syracuse Barat

"Pleasant stay and staff"

"We booked three rooms for our family and guests to celebrate our daughter’s graduation—an important family milestone. Instead of a comfortable and safe stay, we were subjected to unacceptable, unsafe, and embarrassing conditions that significantly impacted this special occasion. • Rooms had wet floors, leaking ceilings, and non-functioning heating systems • We were forced to move rooms four separate times due to repeated issues • Hotel staff provided little to no meaningful assistance during...

"Clean spacious room would book again"

"Very nice staff, common areas are very clean, modern, and what would be expected at this level of hotel. Our room was not ok at the price point. The carpet was worn, stained, and not flush with the flooring. The couch had stains on the sofa cushions. The towel hooks were partly pulled out of the wall. Additionally, the mattresses were uncomfortable and the pillows were very firm and small. Gym was decent, pool area decent too. Good, lively bar. The restaurant was decent with very friendly...

"Entire stay the room felt “damp” and when we asked other guests they agreed We spoke to the front desk clerk about it but they pretended like it was the first time it had been mentioned when it was obvious as you opened the door to the room Also the room wasn’t “cleaned” the last two days of our stay Won’t stay here again"

"Clean room, great staff"

"Stayed at the Tru Hilton for 3 nights and 4 days, check in was eezy peezy. Got to our room, room was ok, however I'm a bathroom person and when I went into the shower there was mold in the corner. Hubby and I woke up feeling all stuffed up, not sure if it was caused by the mold that was in the bathroom. Our house keeper Nicole was very good, she ensured that we were well taken care of. Overall experience was Ok."

"The room was great! It was comfortable and we were able to relax before and after the concert we went to. The staff was very nice and were able to set us up with a shuttle to the train station."