West Point hotels from RM409

"I chose this restaurant because there was a restaurant downstairs. The convenience and good food made for a nice stay. Front desk was helpful with request for quiet room and walk-in shower. Great location to Downtown area. Mattress too soft and needs changing. If you have questions you need to go downstairs to front desk unless you’re okay to leave message on phone. Finding a parking spot was tough but we were able to find handicap on street parking near hotel. It was nice for one overnight stay but I won’t be returning because parking is too difficult to find for this senior couple "

"Staff very nice. Room was clean, bathroom was super clean. Great place to stay and walk to town, very close."

"Check-in was a challenge. Attendant was a very pleasant young lady, but clearly unfamiliar with the job. Long wait to help the two customers ahead of me. Many questions about payment options, rewards programs, handicap rooms, service dog options, etc. Another attendant referenced many times for answers, but did not intervene. It took 20-25 minutes to check-in, only to then discover our keys were not programmed. As if not enough, the Wifi password written on the key folder was not correct. The attendant had a wonderful customer service personality; just needed more training. Breakfast options were very good, and the breakfast staff were very attentive. Kudos to them! Disappointed that when we returned to our room on the final night, our used towels had been collected but were not replaced to clean towels. Criticism aside, we will stay at this property the next time we visit this area."

"I was surprised that the room had no closet, only hooks on the wall."

"Room very clean. Parking easy. Nice walkin shower."

"Easy to find and access, plenty of self parking. Room was clean, bed was fine. Couldn’t get TV channels to work. Wi-fi was good. Pricing is about $25 too high. The 88 restaurant next door is very good. Quiet stay."

"We had a very friendly welcome and even though we were the only guests staying as it was a Monday night out of season, the owner lit the fire pit for us to relax out back in the evening. If you are going to be in Arnold and looking for a motel, we would thoroughly recommend this place."

"The staff I encountered were great. They were accommodating and the beds were comfortable! The area is beautiful and we had a nice view from the back windows. It was a little loud overnight- but, typical hotel behavior. It was Saturday night. My main complaint and why I didn’t give them 5 stars all around was the floor was a bit dirty and the curtain rod was broken but had been positioned to stay up. Overall, decent experience and the staff made up for areas lacking. "

"I can't say enough about this place. Amazing staff (Tressa), amazing location (1/2 block to downtown), wonderful restaurant on site. The staff bakes warm cookies in the evening for the guests, and they drop off fresh baked scones in the morning with hot coffee. Unbelievable...definitely going back!!!"