Hotels in West Douglas, Kalamazoo

"Nice quiet area, nice pool and hot tub area."

"Small pool, breakfast was less than blah and never changed, but rooms were big and nice shower. House keeping would take dirty towels, but not restock them. Did not restock toilet paper or tissues. No pool towels available, they gave you wash clothes in place of them. "

"Our room didn’t have hot water during our stay. We couldn’t shower, hand washing was with freezing water. The hot tub was empty, they didn’t even tell us when we checked in. We went to the pool and saw it was roped off. Went and asked front desk, and she said “oh yeah, I think we are waiting on a part”. I would think they would tell us this when we were checking in. When we told front desk about the hot water, she asked if we were Marriott Members, I said no. Then said because we booked with Expedia, we would need to talk to them about our issues and they would contact hotel. We may receive a portion of our money back in 30 days. Hotel was loud, kids were outside our room super loud at 3am. Pillows were very cheap, beds not comply. I never write a review about a hotel. I just had to share this. I would never go back to this place again. "

"Terrible experience with Xperia and property. We booked and paid for our stay in advance. Live 3 hours away, upon arriving around 10 pm we were told that Xpedia overbooked there hotel and they had no rooms available. We had to scramble in an unclean and what looked like unsafe property at almost midnight. Absolute terrible and unsafe experience for our family."

"Late breakfast for most event participants "

"Clean room and comfortable bed"

"Stay was okay! Excellent coffee 👌👌 Outlet beside bed didn’t work, ants in the room, shower leaked all over the floor. "

"Breakfast was good. Tv volume was on the lowest setting couldnt make it higher as only some of the buttons on the remotw worked Box elder bugs everywhere Sweat stains on the pillows as they dont have actual pillow casses Desk chair in room had food stuck to it. Walls paper thin Great water pressure Blanket and beds were soft and comfortable. Staff was friendly and accomodating Overall its an okay hotel for the money. "

"Breakfast was alright it was a busy weekend and breakfast was busy and the sweet desk girl had to go between desk and making more breakfast but over all a good stay"