"It's in a good location near Exeter St Davids train station, but other guests should be aware it is at the top of a big hill if you're not driving. Also, you may have to walk up several flights of stairs to get to your room. Our stay was mostly a good one. Room was clean and comfortable, and breakfast was included, which was a nice surprise. My only complaint is in relation to the check-in process, as your room seems to be assigned in advance rather than on a first come first served basis at check-in time. We were aware that check-in time was 3pm and that the hotel doesn't offer early check-in, but as we were in Exeter to go to a music festival, we arrived about half an hour early on the off-chance our room might be ready. We were told that our room wasn't ready yet, but others who arrived at the same time were allowed to check-in early as their rooms were ready. I asked if it would be ready by 3pm (the advertised check-in time) but was told they couldn't guarantee that as the rooms would be "ready when they're ready". The staff were perfectly polite and friendly, but this process seems odd as I assume the majority of their rooms are identical (it's a university halls during term time). Fortunately we were able to leave are bags and check-in after the festival, but it would have been nice to have a shower. I would probably stay here again, but I hope the hotel will review their check-in process."
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