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Hotel Kristall

4.0 star property
International cuisine delights by day; evening cocktails create the perfect nightcap at this elegant retreat for business and leisure travelers.

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Hotel Kristall provides an upscale experience in beautiful surroundings. Guests enjoy international dishes at the Kristall diner and start their day with a complimentary breakfast buffet. The property features a well-equipped gym and two meeting spaces for business gatherings.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
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About this property

Hotel Kristall

  • Upscale hotel
  • You can look forward to a free breakfast buffet, a free return airport shuttle and dry cleaning/laundry services at Hotel Kristall. The on-site international cuisine diner, Kristall, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • You'll also find perks such as:
    • Free self-parking
    • Smoke-free property, 2 meeting rooms and a lift
  • Room features
  • All guest rooms at Hotel Kristall offer thoughtful touches, such as pillow menus, in addition to amenities, such as free WiFi and sound-insulated walls.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Daily housekeeping, desks and phones

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The price is RM438
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includes taxes & fees
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: EUR 35

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open Monday - Saturday (7 AM - 10 PM) and Sunday - Sunday (7 AM - noon)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day

Service animals are welcome, and are exempt from fees

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Hotel Kristall pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Kristall?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Kristall?

Check-in start time: 2 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kristall?

Checkout is at noon. Late checkout is available for EUR 35 (subject to availability).

Does Hotel Kristall provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hotel Kristall located?

Situated in Weißwasser/O.L., this hotel is within a 15-minute walk of Lusatian Lake District and Muskau Forest Railway. Braunsteich is 1.2 mi (1.9 km) away. Weißwasser (Oberlausitz) Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

7.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 7 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Zimmer war komplett modernisiert, behindertengerecht und sehr ruhig.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
schöne Zimmer,leider ohne Klimaanlage und bei offenem Fenster Krach der Firma Stölzle
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr Kinderfreundlich, Frühstück topp, wir hatten eine schöne Zeit
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Majówka w Spriwaldzie i Parku Mużakowskim.

Doskonałe miejsce do zwiedzania regionu. Park Mużakowski.Geopark.Śniadanie bardzo dobre.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Weisswasser

Very nice place for visiting the region. Nice staff, very helpful. Hotel is clean, comfortable. Fine breakfasts
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Sehr freundliches Personal, große sehr saubere Zimmer
Stayed 1 night in Apr 2019
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service

Schönes Hotel, nur etwas in die Jahre gekommen.

An sich schönes Hotel und sehr freundliches Personal. Parksituation sehr gut. Allesdings handelt es sich um einen alten DDR-Bau und die Einrichtung in den Zimmern ist auch schon etwas in die Jahre gekommen.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Es gab einen mäßig freundlichen Empfang. Das Frühstücksbuffet war mittelmäßig. Am Sonntag gingen Rührei und Kaffee erst mal aus und es gab Wartezeiten. Der junge Kellner war aber freundlichst bemüht, dieses Manko auszugleichen.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehmer Aufenthalt

Zentral gelegen; funktional eingerichtet; sauber; freundlicher Empfang und angenehmer Aufenthalt; wir werden das Hotel in Weisswasser immer wieder buchen.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities, room comfort

Angenehmer Aufenthalt in Weißwasser

Der Aufenthalt im Hotel war insgesamt sehr angenehm. Das Zimmer hatte eine gute Größe und an der Sauberkeit gab es nichts zu meckern. Die Einrichtung ist leicht altbacken aber nicht defekt oder stark abgenutzt. Lediglich der Service im Frühstücksrestaurant habe ich als sehr mau empfunden. Auch den Rezeptionisten musste ich im Haus suchen. Daher im Service sicher noch steigerungsfähig.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Verified

8/10 Good

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019