Hotel Mesra Haiwan Kesayangan di Bandar Webster

"The room was clean, the bathroom had some black mold in the shower. The listing claims they have pillow top mattresses but they were rock hard. It was quiet."

"We arrived to our stay as we had come for a concert in Ames. The hotel is on the very edge of town set back from the interstate. The grounds do not even include trees. 1 person was working the front desk and was helpful with any questions I had. Our room was located up a flight of stairs or just outside an elevator. Our room was clean, organized, and newly updated. The room amenities were sufficient. There was coffee and tea located in the lobby area but did not try. Even though this was a...

"I booked a standard double room months ago and needed the two beds in one room. When we arrived after a 9 hour drive, they had oversold the double rooms and didn’t have any rooms left with two beds. I had to find another hotel with double rooms still available. The staff was very helpful in trying to find a room that would work for us. And they didn’t give me any problems when I had to cancel my reservation."

"Although the room was clean and the bed was comfortable, the staff acted as if they had never checked anyone in before, went down twice to eat breakfast,the first time at 6:15 and it wasn’t even open yet, no one around! The second time was at 7:15 and they were open but all that was available was coffee! Went back to the room packed up and went back down to check out and no one was at the desk. Found them outside smoking cigarettes! We stay at Super 8 quite a bit, and this was by far the worst...

"I’m a traveling scrub tech and we needed to stay longer than we thought and Lisa the manager helped me out! She made sure that my husband had the handicap room and made sure that we were comfortable and safe! She even went above and beyond when there was another guest who was in his vehicle outside our window playing music really loud."

"The hotel was clean and well maintained."

"Walked in the room. Turned around and left. Would like our money back."