Waterville hotels from RM189

"Breakfast food (eggs) tasted and looked like it was made from powered eggs. The biscuits and gravy was dry and pasty and tasted like cardboard. The shower handle kept sliding down the metal poke so I always had to hold it upright. The towels were yellow and thin and were not comfortable. The small refrigerator was loud and humming loud all night. There was no silence in the room at all. I wouldn't stay there again and I would urge others to seek a room there, also."

"2 items: We suggest you have some gluten free items on the breakfast bar. And we reserved a 2 night stay but could only use one night. We were not allowed a refund for the 2nd night. Therefore we ended up paying double for our one night stay. Ridiculous!!! We tried to cancel our 2nd night and you refused a refund???"

"Just average"

"I was disappointed that we were assigned a handicapped room that I did not request. This seems to be happening regularly "

"Planned three-week stay (business trip) – the hotel’s website stated that the pool was undergoing renovations but would be open by the end of February; the hotel advertised a fitness center and laundry facilities – reality: March 24: pool—closed, fitness center—closed, laundry room—dryer not working, clothes from the washing machine not washed. A flyer in the room states that cleaning/towel replacement takes place at least every three days—reality: the first room cleaning didn’t happen until a week into the stay after three requests to the front desk, and the second cleaning again only after a request to the front desk. Unwilling staff referred me to the “manager,” who, however, was not present in the morning or afternoon. "

"Sema snd Patel and housekeeping staff were nice."

"Such a clean and friendly place to stay, close to everything and great food and drinks!"

"Very friendly staff! Nice clean rooms."

"Excellent staff "