Watersound hotels from RM299

"I stay here every year, usually 2x a year, with my family. Weve always loved it, but since By the Sea Resorts bought Palmetto Inn too, it seems to slowly be going down. The staff is great. The room was clean. Really the only issue was that the mattresses absolutely suck. The pillows were equally as horrible & uncomfortable. Im unsure what happened, as the beds were great even as recently as October 2025. And as much as they've raised their prices, a decent bed & pillows shouldny be too much to ask for. The coffee is awful & so weak, I barely knew it was coffee. Only half the cable channels worked, the remote only worked the volume. Please fix the bed problems. Everyone will benefit from it."

"The location and view were absolutely amazing. The rooms were clean but very dated. A few extra touches would go a long way. The hotel has great bones, pool, bar area, beach, etc. it just needs some love. And some towel racks or hooks in the bathroom! There was not one."

"You should get free umbrellas for the beach"

"The bar was great my room overlooked the beach. I had to buy Clorox wipes to touch up the wall that was right by my bed, which had five black smudges and two things that looked like either boogers or mud. I feel like you should pressure wash the halls outside the rooms because people go in bare feet a lot and it’s kind of gross. But we really like this hotel. We always buy a broom to sweep the sand. Our bathroom was a little bit disappointing, but functional. There were hair ties on the floor from other people before us and the bathroom plugged did didn’t work well, and there was like stuff in the tub and one of the things was torn off that was supposed to hold body wash. All in all I think you’ve done pretty well with the place being that it’s so old but I just think a little TLC would make it cleaner and you should replace the missing chess pieces. They’re really cool. "

"When I checked in and asked what direction to go to my room 310, thinking it would be 3rd floor of the hotel. She said that my room was across the the street from the main hotel building that it was their "city view room". This was a 2 story run down hotel building. I would not have felt safe using the stove at all. It was dirty, the burners were all jacked up. The floors were dirty. They didn't clean under either of the beds, there was trash from whoever had the room before us and who knows maybe before them. I did ask if there were any other rooms available and she said they were booked due to Jazz Festival. I would not recommend staying in the "City View Rooms"."

"Staff was exceptional. Friendly and very helpful. Rooms were beautiful were clean and view amazing. Coffee available and breakfast was great. Our four legged family member also loved her stay there. Will definitely be our go too when we come back."

"Had a quick stay unexpectedly. Was just what we needed! Clean and well kept."

"Beach view was the best"

"The parking across the property is very convenient; however, it would be helpful to include a note in the reservation indicating that it costs $20. The same applies to the beach tent service. The third-party provider delivered excellent, five-star service, but I believe it would be good practice to include the cost of this service in the reservation details. That way, guests can be fully prepared in advance."