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Reviews of The Henley Park Hotel

4 out of 5
The Henley Park Hotel
926 Massachusetts Ave NW, Washington, DC

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1002 reviews" "
Rating 8 - Good. 237 out of 1002 reviews" "
Rating 6 - Okay. 92 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel.met our needs. The room was good bed never slept so well, shower excellent pressure
Stayed 4 nights in May 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Breakfast was great. Just need a litte cleaning on carpets. Otherwise great stay.
Stayed 5 nights in May 2024

10/10 Excellent

LIZDANIA

Liked: Staff & service, property conditions & facilities
Fue excelente, el area hay muchos restaurantes fue facil llegar desde baltimore .
Stayed 1 night in May 2024

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
If you book a Queen room it is extremely small and does not even have a dresser for clothes. Had to sit some on the nasty floor. No mini fridge or vending machines in hotel. Just old and outdated
Stayed 2 nights in May 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the property was unique. Built in 1918, it has seen quite a bit of American history.
Stayed 3 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
This hotel feels very European. Older, quaint, dated bathrooms, plaster walls. The property is lovely but desperately needs an investment in updates. My mattress had a deep trench for each body from years of use and the elevators had musty smelling stained carpets. The service however was stellar and it really has an old world charm.
Stayed 1 night in May 2024

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the convention center. No fridge or microwave in room. Adequate for basic needs.
Stayed 5 nights in Apr 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Erin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated with few amenities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Cristobal

Stayed 1 night in Feb 2024

6/10 Okay

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight Parking $50, the rest is very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Khalil

Stayed 1 night in Apr 2024

10/10 Excellent

John, Castle Rock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old-school small, quiet boutique hotel in a great location, offering very good value for the money. Could have used an additional chair in the room (there was only one chair and it was an office chair). But that was the only negative, and it's a pretty minor one.
Stayed 2 nights in Apr 2024

8/10 Good

Roelf

Travelled with partner
Liked: Cleanliness, staff & service
Ii's OK
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant and helpful staff. The room is fine. The hotel is conveniently located.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Kimberly

Travelled with group
Accommodations were okay.
Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Stefania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of ice machine, otherwise excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Shawnice

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to my event I came to DC for and in price range
Stayed 1 night in Apr 2024

10/10 Excellent

Leonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its my home away from home!
Stayed 1 night in Apr 2024

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot with a cute bar and clean room.
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2024

8/10 Good

Jagdeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel with friendly staff and service although the bar closes very early at 9.30pm. Not a modern, sterile hotel but an old build with lots of parking Fairly convenient for the White House and memorials and metro stations are fairly close too.
Stayed 2 nights in Apr 2024

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This property is indeed historic, as can be experienced via the lack of individual room control of heat. Pros: *the bed was extremely comfortable (extra blankets if needed in the closet) *bathroom was big, clean and had great pressure for the shower *hotel was able to help us upgrade the room (which was charged) *doorman was kind and helpful with luggage *king room was large space with a settee, and a desk with a chair *daily towels changed out and bed made *iron and ironing board in room *robes in closet Cons *inability to control the heat left us overheated at 84 degrees and rising-we had to turn off in the room (staff wouldn't give straight answer on us not being able to control the heat in our room) can increase but not lower. *no ability to open windows for breeze either *checkin was super slow staff seemed inexperienced and confused (reported that i got free upgrade when i returned a few hours later to check on room to checkin when i had paid for it and spent over 20 mins working with same staff to get the upgrade) *no tea available at all, no water/coffee station for guests * daily towels changed out and bed made (trash left) *breakfast available for a cost *hotel bar closes before 10pm *half the outlets in the room did not work to include the lamp usb ports *no fridge or microwave in the room *limited hangers in the closet *no dresser or place to put clothing Special cherry blossom tea offered that included regular tea/pastries for $70 seemed overpriced
Stayed 3 nights in Apr 2024

2/10 Terrible

Cameron

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Was moving to dc and had to book a hotel a day prior. Staff was wonderful but the hotel was overbooked when I came late into the evening. I called the morning of our 8 hr drive to ensure everything would be ready in the late evening. We were told we had to go to a different property when we got there then we’re told we could stay at the alternate property both nights… around 12 pm the next day, they called us and said we had to check out and move everything to the previous hotel. If we weren’t up so late figuring things out with the hotel, we would’ve left early to handle our apartment issues. Thank god we didn’t leave because it would’ve been hell to go back from the water front to transfer hotels for the second time. The first hotel accommodation was okay until we pulled back the decorative cover and saw short black hair all over ( neither of us have short black hair) so off putting. The original place we booked (Henley) was clean and historic! So it made up for it a bit.. It was a very frustrating experience but I’m glad they did their best to fix it. Management just needs to straighten themselves out. The woman at the front desk (couldn’t catch her name) was a lovely ray of sunshine during a stressful time, all the love to her!
Stayed 2 nights in Apr 2024

10/10 Excellent

Deirdre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet with great staff. Convenient location for a visit to the sites at the Capital.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dylan

Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location, the architecture and decor. Disliked that parking is only valet and it is pricey.
Stayed 1 night in Mar 2024

10/10 Excellent

Pawel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place
Stayed 1 night in Apr 2024

10/10 Excellent

Ryu

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Mar 2024

8/10 Good

THOMAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small and no room service and one restaurant/bar was closed; not stated on website. Other0wise very nice boutique hotel with very helpful abd wfficient staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Close to a lot of restaurants and shops.
Stayed 5 nights in Mar 2024

10/10 Excellent

Shirley

Liked: Property conditions & facilities
Lovely stay! We’ll be back.
Stayed 4 nights in Mar 2024

10/10 Excellent

Shawar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is part of American historical society with unique characteristics and charm. It’s very clean and very friendly staff. The only downside is the outside noise and when the furnace kicks in it’s very loud(remember it’s an old building). All in all very nice stay.
Stayed 1 night in Mar 2024

8/10 Good

Charli, Henrico

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
It’s a beautiful boutique hotel with lots to do and see within walking distance. Bed was large and comfortable. Staff was friendly and accommodating. Glass that was “clean” had residue and grime in it. Bathrooms were outdated. Shower had no pressure. Walls were thin so you could hear banging, other people’s showers, etc.
Stayed 1 night in Mar 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambiance of this hotel. It has character. Much prefer it to the massive hotel across the street. Great location, very friendly and helpful staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Travelled with partner
Close and easy access.
Stayed 1 night in Mar 2024

6/10 Okay

rhonda, osterville

Stayed 3 nights in Mar 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Person at check-in desk was very helpful and professional. Bellhop was very nice and helpful. He went out of the way to get me ice when I asked him. Personnel at check out offered to hold out luggage while we attended a scheduled event in the area.
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Stayed 2 nights in Mar 2024

8/10 Good

Keila Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024