8/10
Overall the hotel is fine. I stayed there for 4 nights with breakfast not included. Staff were nice and helpful. Room was clean. I really enjoyed the spa.
However, some improvements could be made:
- There’s no information about the hotel in the room. Maybe it was broadcast on TV but I never turned it on. I would appreciate if there was a leaflet or something for telling me what’s included in the spa and what can I use in the hotel. This information was provided by the staff when asked.
- I had a room with a bathtub since I lack physical mobility and taking shower in the bathtub is more convenient. However, the amenities (shower gel, shampoo, hair conditioner) were so high up that I still had to stand just to be able to take soap. That doesn’t bring any value to the bathtub as it’s not really safe if you have any kind of mobility issues.
- No complimentary tea zone in public areas is a bit weird since I know that cheaper 4-star hotels have it. Room tea was a bad quality as it colored the cup right away.
Olena
Menginap 4 malam pada Jul 2025