Hotel Dekat Waldorf West Library

"I have stayed in a number of Hampton Inn and this property needs to be better maintained. Unfortunately we had to change rooms due to a non-working TV and due to a key lockout due to a power surge from a storm. The staff responded very quickly reprogramming room keys for new and existing customers. All in all, the staff was expedient and friendly. Please improve the breakfast selection and quantity on the weekend. It was nearly gone at 8:30 in the morning."

"To begin, upon our arrival, there were several individuals in the lobby who appeared to be local residents loitering in the area. The lobby itself was generally unclean, creating a poor first impression. The elevator was also dirty, and the hallway leading to our room had a strong animal odor. Unfortunately, the room itself had the same strong odor and was in a noticeable state of disrepair. We requested an additional pillow and had to negotiate with staff in order to receive one. Despite our...

"I booked a suite with 2 king beds for the weekend...and it was over booked...my room wasn't available...so instead of my family being in a room with 2 beds....they gave us 2 single bed rooms....which meant my family was split up...we had an event to attend . .so we were forced to stay...and be seperated....of course it sucked..."

"Mary @ Front Desk was more than just that, she is a superstar and made us feel important and not invisible. She went above and beyond to help us when our reservation was canceled even after we were checked in.... it was a nightmare, but she helped us immensely. I will recommend The Spark to anyone traveling in Waldorf! We will also be back in the future."

"Nothing"

"Room was clean. Staff was great. Location was great."

"Shower only had hot water and the AC didn't work. Maintenance said they fixed it but the did not. Left one night early because it was unbearable."

"Parking was convenient the room was convenient and the coffee of course It’s not a newer building, but it was kept nice. The staff was exceptionally helpful and kind"

"Towels & wash cloths were very DINGY, which calls into question the bed clothes as well. Also a complete lapse of communication /coordination between front desk shifts resulted in unnecessary stress and complication for check in of the 2 rooms I had reserved"

"Staff was very friendly."

"Our room was perfectly clean. Very spacious. The a/c worked great. Very quite. The staff was so polite & extremely helpful."

"The hotel smelled amazing! It was clean and the staff was courteous. I just wish the bar/ restaurant didn’t close so early"

"Took non smoking room but it was and the staff helped me to switch but not helpful"

"The rooms are clean. It's around. The areas was clean. The staff was great. Very helpful. Very kind and considerate. Kitchen was awesome. Breakfast was good. I will return at another time. Thank you"

"Great family friendly hotel. Just didn’t know the pool was out of service they said for about 2 months. It’s apparently on there website but Expedia didn’t advise. Kids were disappointed."

"The only thing was that I was given a handicapped room but I didn't choose that when I booked it thru Expedia online."