Hotel Mesra Haiwan Kesayangan di Waldorf

"Did not ear"

"When we checked in, hotel was having computer issues and was unable to issue a room key. So everyone we left and returned, we had to go to front desk to be let back into our rooms. The staff was not apologetic nor sympathetic. If was as if it was our fault we didn’t have a room key."

"More for breakfast and more seating especially when there are groups going to breakfast all at once, individual couples were unable to sit down to eat."

"The property is a bit dated but not enough to disrupt the quality of the stay. The highlight of the property is Keri and Precious! We were there on a very, very busy week and they worked so hard the entire time we were there. Even when people came to them with hiccups or complaints they did their best to remedy guests concerns (even those that were being unkind). If I choose to stay there again it will be because of those ladies."

"There was roaches. I took a photo of an extremely large roach. I brought it to the front desk and was told management would reach out because none were on property. No solution or attempt to reach out was made."

"Super awesome and friendly staff, lots of convenient stores and restaurants nearby Pool was great Free breakfast was great Room itself was also great Thanks!"

"Need more variety of food for breakfast. Upgrade need to be better"

"Hotel was very clean"