3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
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Reviews of Hotel Granvia Wakayama

3.5 out of 5
Hotel Granvia Wakayama
5-18 Tomoda-cho, Wakayama, Wakayama

Reviews

8.8

Excellent

Rating 10 - Excellent. 403 out of 928 reviews" "
Rating 8 - Good. 432 out of 928 reviews" "
Rating 6 - Okay. 80 out of 928 reviews" "
Rating 4 - Poor. 10 out of 928 reviews" "
Rating 2 - Terrible. 3 out of 928 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kuo-Sheng

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to board the Tama Den Cat train. You need to go to the JR entrance and tell them that you want to go to Platform 9. The bus to the castle is right in front of the hotel. Lots of restaurants around the hotel. Rooms are very spacious comparing to Ginza hotels. Right in front of the station.
Response from Manager on 8 May 2024
Dear Kuo-ShengThank you very much for choosing Hotel Granvia Wakayama.We are very happy to know that you had a good experience at our hotel.Continuously striving to be a hotel that is loved and trusted by our guests, we are dedicated to enhancing and improving our services. Our entire staff looks forward to welcoming you back soon.Best regards,Hotel Manager

8/10 Good

Curtis

Stayed 2 nights in Apr 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms are old and a bit depressing due to the brown colors. However, the windows open for fresh air, the moderate size twin is quite big, and there is a big supermarket in the basement. It is also very close to the train station. Extremely convenient location but rooms seriously need updating.
Stayed 2 nights in Apr 2024
Response from Manager on 25 Apr 2024
Dear GregThank you very much for coming to Hotel Granvia Wakayama.We are very happy to hear that you were satisfied with our location.Thank you also for your valuable opinion.We will do our best to make our hotel a place where you can enjoy your stay for many years to come, and we look forward to your continued patronage.Sincerely yours,Hotel Manager

10/10 Excellent

DEBORAH N

Travelled with family
What most I like was good access to the train station 👍 and all the employees are very friendly and helpful. Thank you so much 😊
Stayed 1 night in Apr 2024
Response from Manager on 22 Apr 2024
Dear DEBORAH NThank you very much for staying at Hotel Granvia Wakayama.We are very pleased to receive the word of compliment, such as the location, the staff, etc.It is our great pleasure that you enjoyed your stay here.All of us at Hotel Granvia Wakayama look forward to seeing you again.Best regards,Hotel Manager

10/10 Excellent

DEBORAH N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay...This is the second time we've stayed and it was just as nice.
Response from Manager on 22 Apr 2024
Dear DEBORAH NThank you very much for choosing Hotel Granvia Wakayama.We are pleased to read your lovely comments about your stay with us. Did you enjoy your travel in Wakayama?We will continue to devote ourself to the high quality service in the future.We look forward to welcoming you back here very soon.Best regards,Hotel Manager

10/10 Excellent

DEBORAH N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappointed. Always great amenities and so convenient to everything. Love the stay and the service. Staff is so nice.
Stayed 1 night in Apr 2024
Response from Manager on 22 Apr 2024
Dear DEBORAH NThank you very much for choosing Hotel Granvia Wakayama.Thank you once again for taking the time to leave your feedback.We are very pleased to hear your compliments about our location, staff and service, etc.We will continue to strive every day to provide services that satisfy our customers.We look forward to welcoming you again.Best regards,Hotel Manager

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Granvia Wakayama Reception Miyamoto on 28 Apr 2024
Thank you very much for staying at Hotel Granvia Wakayama. We are very glad to receive your good score. Thank you. We look forward to see you again.

10/10 Excellent

MUI LENG MERLYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious, very conveniently located next to the train station.
Stayed 2 nights in Mar 2024
Response from Manager on 29 Mar 2024
Dear MUI LENG MERLYNThank you very much for your stay at Hotel Granvia Wakayama.It is a great honour for us to see that you enjoyed your stay with us.We will continue to make every effort to make the hotel a place where you can enjoy your stay for every times you come. Hope to see you again.Best regards,Hotel Manager

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience! Connects to department store and train station.
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Dear MikiThank you very much for staying at Hotel Granvia Wakayama.We are delighted to hear your compliments about our location.As you said, our hotel is close to the station and very convenient for sightseeing, restaurants, and shopping.We will try our best to make our hotel a fabulous place to stay and look forward to welcoming you back here in the near future.Best regards,Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
值得推介
多謝有一位員工曹先生幫忙協助，因為房間洗手間抽氣有問題，曹先生檢查後幫我們更換房間，他能說普通話溝通非常方便，酒店有提供飲品及咖喱飯，酒店附近有大型商場，地點非常方便。
Stayed 1 night in Jan 2024

8/10 Good

Chung Hang

Stayed 1 night in Jan 2024
Response from Hotel Granvia Wakayama Reception Miyamoto on 25 Feb 2024
Thank you very much for staying at Hotel Granvia Wakayama. We are very glad to receive your good score. Thank you. We look forward to see you again.

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice-size rooms. Convenient location next to the station and shopping. Great breakfast. Staff speaks some English. When I asked them to forward my suitcase to next location, the woman at reception handled it more quickly and efficiently than any hotel I have stayed with.
Stayed 1 night in Dec 2023
Response from Manager on 27 Dec 2023
Dear BlakeThank you very much for choosing Hotel Granvia Wakayama.We are very pleased to receive your many compliments. Your words of praise are an encouragement to us every day.We are very happy to read that you had a pleasant stay at our hotel.We will continue to strive to improve our services to provide a more satisfactory space for our guests.We all look forward to seeing you again.Best regards,Hotel Manager

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided a small serving of curry rice per night for their hotel guests, that was a nice little touch. There was plenty food options around the area though, so we were spoilt for choice. This was also the first time that the front desk asked if we required the room to be cleaned daily during our stay and if so, what time would we plan to head out and be back to the hotel by. It was unexpected but overall still a nice gesture nonetheless.
Stayed 3 nights in Dec 2023
Response from Manager on 19 Dec 2023
Dear StaceyThank you very much for choosing Hotel Granvia Wakayama.We are pleased and encouraged to have your many compliments of praise.We will continue to strive to improve our services to provide a space that will satisfy our guests even more.All of us at Hotel Granvia Wakayama look forward to seeing you again.Best regards,Hotel Manager

10/10 Excellent

ZIZHEN

Stayed 1 night in Dec 2023
Response from Hotel Granvia Wakayama Reception Miyamoto on 30 Dec 2023
Thank you very much for staying at Hotel Granvia Wakayama. We are very glad to receive your good score. Thank you. We look forward to see you again.

10/10 Excellent

Ho Kin

Stayed 1 night in Dec 2023
Response from Hotel Granvia Wakayama Reception Miyamoto on 30 Dec 2023
Thank you very much for staying at Hotel Granvia Wakayama. We are very glad to receive your good score. Thank you. We look forward to see you again.

10/10 Excellent

HUNG SHUEN

Stayed 1 night in Nov 2023
Response from Hotel Granvia Wakayama Reception Miyamoto on 30 Dec 2023
Thank you very much for staying at Hotel Granvia Wakayama. We are very glad to receive your good score. Thank you. We look forward to see you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Hospitable
Hotel was extremely close to the Japan Railways Train Station. Room was larger than I expected. They gave me a coupon for free rice curry each night I was there. A Shopping Mall with restaurants next door made eating out convenient.
Stayed 2 nights in Nov 2023
Response from Hotel Granvia Wakayama Reception Miyamoto on 1 Jan 2024
A Happy New Year ! Thank you very much for your staying with us the other day. We are glad that you enjoyed our service. Please use us next time if you come here Wakayama City. See you again.

10/10 Excellent

CHEUK LEUNG DENNIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are all polite and helpful. Room space is satisfactory large and comfortable. Very close to JR station and bus station.
Stayed 4 nights in Nov 2023
Response from Manager on 1 Dec 2023
Dear CHEUK LEUNG DENNISThank you very much for staying at Hotel Granvia Wakayama.We are pleased and encouraged to have your compliments of praise.We will continue to strive to be better and welcoming you back in the very near future.Best regards,Hotel Manager

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel Granvia Wakayama Reception Miyamoto on 30 Dec 2023
Thank you very much for staying at Hotel Granvia Wakayama. We are very glad to receive your good score. Thank you. We look forward to see you again.

10/10 Excellent

WEINAN

Stayed 2 nights in Nov 2023
Response from Hotel Granvia Wakayama Reception Miyamoto on 30 Dec 2023
Thank you very much for staying at Hotel Granvia Wakayama. We are very glad to receive your good score. Thank you. We look forward to see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience location
Convenience location, breakfast has a variety of option. Reception is nice and friendly, help us call the restaurant for dinner reservation.
Stayed 1 night in Oct 2023
Response from Hotel Granvia Wakayama Reception Miyamoto on 1 Jan 2024
A Happy New Year ! Thank you for your staying with us the other day. We are glad that you look like to enjoy your stay. Please use us if you ever come again.

10/10 Excellent

HU

Stayed 1 night in Oct 2023

10/10 Excellent

tommy jung tsan

Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リピート確実
今回で家族で２回目の宿泊ですが、 毎回、快適に宿泊させてもらってます！ ホテルの無料限定カレーが、美味しいです！ また、リピートさせてもらいます！
Stayed 1 night in Oct 2023

8/10 Good

Mari

Stayed 1 night in Oct 2023

8/10 Good

Hayato

Stayed 1 night in Oct 2023

10/10 Excellent

CHIHUI

Stayed 1 night in Sep 2023

10/10 Excellent

Wing Leung

Stayed 1 night in Sep 2023

8/10 Good

man yee

Stayed 1 night in Sep 2023

8/10 Good

TOSHIYUKI

Stayed 1 night in Sep 2023

10/10 Excellent

Wang Hong

Stayed 2 nights in Sep 2023

10/10 Excellent

wen chen

Stayed 1 night in Sep 2023

10/10 Excellent

Miki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like the convenience of this hotel!
Stayed 3 nights in Sep 2023
Response from Hotel Granvia Wakayama on 12 Sept 2023
Dear MikiThank you very much for choosing to stay at Hotel Granvia Wakayama.We are very pleased to receive the word of compliment.We hope to see you again in the very near future.Best regards,Hotel Manager

10/10 Excellent

Cathey

Stayed 2 nights in Aug 2023

8/10 Good

SAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by Wakayama Station. Comfortable room. Professional and friendly staff.
Stayed 1 night in Aug 2023

8/10 Good

KWAI CHEUNG PERRY

Stayed 1 night in Aug 2023

8/10 Good

Athanasios

Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Relaxing weekend revisiting wakayama
Convenient stop over location with good transport connection to various sightseeing spots.
Stayed 1 night in Jul 2023

10/10 Excellent

Jufry

Stayed 1 night in Jul 2023
Response from Hotel Granvia Wakayama Reception Miyamoto on 14 Jul 2023
Thank you very much for staying at Hotel Granvia Wakayama. We are very glad to receive your good score. Thank you. We look forward to see you again.

10/10 Excellent

Kazuhisa

Stayed 1 night in Jun 2023
Response from ホテルグランヴィア和歌山　宮本和英 on 14 Jul 2023
満点、ありがとうございます。次回お越し頂きました際にも満点を頂戴できますようこれからも精一杯励んでまいります。ご評価、ありがとうございました。

10/10 Excellent

NAOHISA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from ホテルグランヴィア和歌山　宮本和英 on 14 Jul 2023
点、ありがとうございます。次回お越し頂きました際にも満点を頂戴できますようこれからも精一杯励んでまいります。ご評価、ありがとうございました。

10/10 Excellent

KUMIE

Stayed 1 night in Jun 2023
Response from ホテルグランヴィア和歌山　宮本和英 on 14 Jul 2023
満点、ありがとうございます。次回お越し頂きました際にも満点を頂戴できますようこれからも精一杯励んでまいります。ご評価、ありがとうございました。

8/10 Good

SATOSHI

Stayed 1 night in Jun 2023
Response from ホテルグランヴィア和歌山　宮本和英 on 14 Jul 2023
高評価ありがとうございます。次回お越し頂きました際には、一層よい点数を頂戴できますよう、スタッフ一同努めてまいります。ご評価、ありがとうございました。

10/10 Excellent

KENTARO

Stayed 1 night in Jun 2023
Response from ホテルグランヴィア和歌山　宮本和英 on 14 Jul 2023
満点、ありがとうございます。次回お越し頂きました際にも満点を頂戴できますようこれからも精一杯励んでまいります。ご評価、ありがとうございました。

10/10 Excellent

SZE KI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excellent service and courteous staff
Stayed 1 night in Jun 2023
Response from Hotel Granvia Wakayama on 16 Jun 2023
Dear SZE KIThank you very much for choosing to stay at Hotel Granvia Wakayama.We are very pleased to receive your many compliments. Your words of praise are an encouragement to us every day.We continually strive to improve our quality of service and look forward to welcoming you back here in the near future.Best regards,Hotel Manager

10/10 Excellent

SHIORI

Stayed 1 night in May 2023
Response from ホテルグランヴィア和歌山　宮本和英 on 14 Jul 2023
満点、ありがとうございます。次回お越し頂きました際にも満点を頂戴できますようこれからも精一杯励んでまいります。ご評価、ありがとうございました。

8/10 Good

masami

Stayed 3 nights in May 2023
Response from ホテルグランヴィア和歌山　宮本和英 on 14 Jul 2023
高評価ありがとうございます。次回お越し頂きました際には、一層よい点数を頂戴できますよう、スタッフ一同努めてまいります。ご評価、ありがとうございました。

4/10 Poor

Fukiko

Stayed 3 nights in May 2023
Response from ホテルグランヴィア和歌山　宮本和英 on 14 Jul 2023
Fukiko様いつも私共ホテルグランヴィア和歌山をご利用くださりありがとうございます。数年ぶりのご利用、嬉しく思います。筆ペンはお役に立ちましたか？ご滞在中はあまりご満足いただけなかったご様子、申し訳ございませんでした。万一気になる点がございましたら、どうかご遠慮なくフロントスタッフへご相談くださいませ。Fukiko様にご満足いただけるホテルを目指し、スタッフ一同励んでまいります。Fukiko様のまたのご利用を心よりお待ち申し上げます。ご投稿、ありがとうございました。

8/10 Good

Yuen Kwan

Stayed 1 night in May 2023
Response from Hotel Granvia Wakayama Reception Miyamoto on 14 Jul 2023
Thank you very much for staying at Hotel Granvia Wakayama. And thank you for your scoring.We will do our best to get a better evaluation.Thank you.