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Reviews of Atrium Hotel

3 out of 5
Atrium Hotel
Nový Smokovec 42, Novy Smokovec, Vysoké Tatry

Reviews

9.0

Wonderful

Rating 10 - Excellent. 9 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Armando M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, but...
The hotel, overall was nice. The service was very good and the breakfast and dinner, which were included, were also very good. One minor point was that there was nothing in the room in the way of coffee, water, or any type of mini-bar. My only real complaint is that although I had prepaid through Hotels.com, apparently they were not aware and charged me again. I am currently waiting for Hotels.com to resolve the issue
Stayed 2 nights in Aug 2020
Response from Hotel on 24 Aug 2020
Dear Mr. Martinez, You had stay in our hotel in term 14-16/8/2020 through Hotels.com. Because you have paid by credit card through portal Hotels.com and you paid in hotel too, so it was double payment, we would like to kindly ask you to send us account number (IBAN), Bank address, name of account. Then we will send you payment in amount 163,18€ to your account (3€ is local tax). Thank you very much for your reply in advance as soon as possible. Best Regards LUCIA CELEROVÁ ATRIUM*** hotel, Nový Smokovec celerova@atriumhotel.sk

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa, zwembad, vermaak voor kinderen, speeltuin, redelijk grote kamers maar geen airco en gehorig (had een kamer met binnendeur naar een tweede kamer indien je met gezin bent). Kamers worden vroeg schoongemaakt, keurige Covid regels, goed ontbijtbuffet, maar matig dinerbuffet.
Stayed 4 nights in Sep 2020

6/10 Okay

Ladislav

Travelled with family
Liked: Staff & service, property conditions & facilities
Normální
Ještě v 17h. nebyl pro nás připraven pokoj, žádná kompenzace. Byli jsme 4 - členná rodina, dostali jsme 2 pokoje, které nebyly u sebe, byť pokoje okolo nás nebyly obsazené. Příjemný wellness.
Stayed 2 nights in Aug 2020

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bardzo fajny, dla rodziców z dzieckiem wręcz idealny, program dla dzieci fantastyczny, animatorzy wspaniali. Goście bez dzieci mogą czuć się nieco dziwnie bo jest rzeczywiście dużo dzieci.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skvelý pobyt
Pobyt bol super

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Príjemný rodinný hotel
Príjemný pobyt s rodinou

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Príjemný rodinný hotel
Príjemné prostredie pre pobyt s rodinou

10/10 Excellent

Péter, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mindenkinek ajánanám
Minden tökéletes volt, a személyzet kedves, a hely kiváló, a hotel tökéletes volt.

10/10 Excellent

Milada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V hoteli Atrium som bola prvýkrát a nemám čo vytknúť. Určite sa tam vrátime.

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
víkend
Prežili sme krásny víkend...nemáme čo vytknúť,všetko bolo super-milá recepčná,príjemný personál,dobré raňajky aj večera,izby čisté...určite sa tu ešte vrátime

8/10 Good

Pavol, Pezinok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Víkendový pobyt
Slušný hotel, milá obsluha, dobrá lokalita. Vo wellness by som uvítal aj plavecký bazen.

8/10 Good

Jaroslaw, Warszawa

Liked: Cleanliness, property conditions & facilities, room comfort
Lokalizacja
Bardzo dobra lokalizacja.

10/10 Excellent

Jaroslav, Tábor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dokonalost sama
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