Ryokans in Volta Region

"**** THIS RATING IS NOT FOR THE HOTEL **** But for Expedia, They are listing this hotel without the hotel’s consent. When I arrived to the hotel, they were fully booked and had NO record of my reservations. When I showed them my Expedia booking, they stated that they have no affiliation with Expedia and have asked Expedia to remove their hotel from the platform several times. I was not able to check in at this hotel and had to scatter to find a place last minute. Therefore, I cannot rightfully rate this hotel but I can advise that this is false advertising. When I contacted Expedia to advise and request my refund they gave me the run around and never acknowledged the fact that they’re not affiliated with this hotel. Instead they denied my refund. After going back and forward with them for 2-3 days I was FINALLY refunded. "

"Awesome environment "

"Stephen at the reception desk was excellent. Professional, helpful and friendly. Great asset to the hotel. "

"The dining options weren’t flexible, they didn’t even care about my allergies. The staff are not proactive."

"Bathroom was not clean and breakfast was ordinary "

"I got there and was told they didn’t receive my booking from Expedia and also the hotel is fully booked. I haven’t received any refund yet but this is not right coming all the way just to be stranded and loosing extra money "

"Everything was great except the restaurant accessibility is not disabled friendly. Only option is room service for people with mobility issues. "