Daily buffet breakfast (INR 250 per person)
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Reviews of Keys Select by Lemon Tree Hotels, Visakhapatnam

3 out of 5
Keys Select by Lemon Tree Hotels, Visakhapatnam
75 Feet Road, Dabagardens, Visakhapatnam, Andhra Pradesh

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Srujan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom is small
Stayed 1 night in Nov 2023

10/10 Excellent

K Kranti

Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay I’ve had in recent past
Worst management. Called them to check if 3 people can stay in a room and I was told that they’d provide an extra bed for the third guest. After multiple attempts and screaming they provided the extra bed at 10:30PM when kids were already asleep after a long flight. There were no water bottles in the room and I had to go to visit the reception desk twice to even get the complementary water bottles that I was “Supposed” to have at the time of check in. After all this we checked out all our rooms and they called me like after 3 hours for an outstanding bill and asked me to pay when I’m no more in the city to pay the bill online. I really hope they either remove Lemon tree from the brand name or change the name to something else so they don’t fool others the same way.
Stayed 1 night in Dec 2022

4/10 Poor

Manmohan

Business traveller
Liked: Room comfort
Cheaper Price
I got a cheaper price elsewhere
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, and well maintained accommodation. Very friendly staff.
Stayed 1 night in Oct 2019

10/10 Excellent

G KAMESWARA

Liked: Staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 1 night in Jul 2019

10/10 Excellent

Shyamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel experience
I stayed at Keys Hotel Visakhapatnam from Jan 1 to Jan 5 with my wife and parents and I can proudly say that the hotel is well maintained at one of the best location. The hotel staff are extremely friendly, and they fulfilled each of our request with utmost care. My wife and Mom are allergic to house dust and to my surprise they made our room spotless and dustless. Many thanks to Naveen Kumar for this. My heartily thanks go to PLN Murthy, Naveen Kumar, Pedapudi Siva, Sukesh Yogesh, Shiva and all other staffs whose name I can’t recall. They all are extremely helpful and took the best care of my family. I could not have asked more. I have stayed in many hotels in many countries and I can proudly say I had one of the best hotel experience during my stay at Keys. A huge thanks to Keys Hotel staff from the bottom of my heart.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good One.
Stay was good. Breakfast was sumptuous. Service personnel were excellent. Not sure the AC air filters were cleaned. Sometimes the AC odor is not right. We stayed in the 12th floor.
Stayed 5 nights in Dec 2018

6/10 Okay

Jameel Ahmed

Liked: Cleanliness
Disliked: Staff & service
Room size was very small, Service was very Slow, In room dining options were very few and was very costly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on nice location Supporting staff Exilante food

6/10 Okay

Vinod

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Clean Hotel
I was very disappointed with the room that was smelling of smoke. Though I had given them enough advance notice, they gave me a smoking room. I had also requested for a twin bed while booking, but they provided me with a Queen bed. The Hotel is new, clean and tidy. Though the staff was very courteous, the service was not impressive and needs to improve.