Hotels near Virginia Zoo

"The property is disgusting. The sheets were torn and burnt, the hair dryer had a burned plug, the tub was badly cracked, the rug was frayed"

"No pool or laundry"

"Room smell like dog "

"Unfortunately this was not a good stay for me. It was my graduation weekend and nothing was up to par. For one, the hot tub was out of order and the pool was freezing cold. It was booked that hotel purposely for hot tub, so it was very disappointing. For second, the air conditioning the first night was terrible. We had to open a window. A mechanic came the next day but had to go in and out our room; very uncomfortable. Lastly, the hotels restaurant “Bristo” closed so we weren’t able to get food when the sign says closed at 10. We were told “if it’s not busy, we close down early”. It was just a weekend of unfortunate events. "

"Bar was stocked, did not eat breakfast "

"Amazing hotel in every way 5 stars "

"Hotel itself was ok but staff charged me for room at check-in even though I paid in full online before arriving. I have to wait up to 5 days to get my refund. No apologies. Poor customer service."

"Not worth the amount you pay"

"Staff lacked knowledge or ability to help. Room had hair everywhere. Over charged compared to agreed rate. Would not stay again"