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"It was a great stay. Would recommend getting more luggage carts! Staff did not make an effort to locate one upon checkout, just stating they must be on another floor. "

"They gave me an completary upgrade. Let me tell you something it was NICE!! HIGHLY RECOMMEND!! Back patio had a nice view with a pond that had little ducks quacking around. Great get away. Definitely coming back."

"We have stayed at this hotel many times. Updates have been made since last year. Very good experience. Hotel staff very friendly also. "

"The Woodlands has been a family favorite for many years. My parents brought our children here and it was the only choice when it was time to bring our granddaughter to Williamsburg. The closeness to Colonial Williamsburg and the surrounding area, as well as the ease of getting there, make it our go-to place for the family. "

"Phone in the room was not working and they couldn’t fix it. "

"Room was clean and staff was amazing. Will definitely be staying here again."

"Great overall. Very clean. Would be great for a family with a child- two separate spaces inside the room. Has streaming on the tv!"

"The staff was nice to me. No complementary breakfast though."

"Staff was very nice and pool was kept very clean "