Hotel Mesra Haiwan Kesayangan di Virginia Beach

"This is my husband and I second stay here at this hotel. We stayed here back in 2023 for my husband's birthday and this time for our anniversary. From start to finish our stay was great the check in process with Hannah went very smooth. Hannah was very accommodating even helping us get the room we asked for. The room was spacious, CLEAN and the balcony oceanfront view was breath-taking. The front desk, house men/ housekeeping staff were very nice, professional, and accommodating as well. I also...

"The staff was a exceptional. Beach access was great. We only had two issues. One was cosmetic repairs - the ceiling had been repaired and the patched area was painted a slightly different color. They should have painted the entire ceiling. Also, there was some missing tile in bathroom and sloppy caulking around sink. The second issue was the mandatory valet parking. The lot was very accessible as it is across the street from the hotel. We would have preferred to park our car. Ultimately, we...

"Our room was very clean, with comfortable beds, a huge bathroom and an unbeatable balcony overlooking the beach. The breakfast provided was hot & tasty. "

"Staff was pleasant & helpful. Breakfast was great!"

"Clean room"

"We stayed for 4 nights and there was no housekeeping at all. I even called for items that we needed and complained about no service, they said they'd send someone up. . . I found a bag thrown in the middle of the room with some of what I asked for but still no service. The common areas were clean though."

"I give it two stars since the cleaning and change of towels and sheets are essential during a stay, I was in the hotel for two days and the cleaning staff did not arrive even to change towels or sheets much less cleaning, otherwise it was good."

"Loved how the rooms were. Everybody was super nice."