Hotel Mesra Haiwan Kesayangan di Vinh Yen

"For a cheap style hotel located on the far outskirts of Hanoi it was surprisingly good. The rooms are large, air-conditioned and have two big double beds (hard matresses) and a small private bathroom (a bit run down but good hot water). Room even has a smart TV....but that's about it. Located in a very quiet street but very limited food options, especially after dark. We used it as a stop over from Cat Ba to SaPa which was ideal. Much better than the over populated and way too busy Hanoi Old...

"I really wish I would have been able to stay longer than just one night. The owners are super sweet and wants to chat etc. So it is a very social place to stay, there are some small restaurants etc close by. As they are renovating it might be a bit noisy at times but for me I didn't mind. Would definitely recommend coming here!"

"All was going well on arrival. Showed flight details for the following day Free inc Airport transfer but following day guy on desk said I had to pay and said he’d ordered. He stated I had said I would sort out my own the previous day. I did not! Seems like a scam when I had already discussed the day before. I ordered my own Grab. Only booked this hotel as I free transfer to airport without any supposed hassle! Poor service."

"The place was ok, but details said breakfast was included which it wasn’t. When we asked the host he said the 2 dry packs of noodles was “breakfast”. No staff on site most of the day, no housekeeping or toilet paper refills. Room was clean at least and had free laundry machine upstairs, but took several cycles to get dry completely. Not very convenient area and difficult to walk around nearby. "

"Was clean, cheap and near the airport. Good bang for the buck. I would stay again, perfect for airpor stay"

"Room was not clean, bathroom was NOT clean, after a 1 minute shower drain was blocked and bathroom flooded. Call up reception she looked at it didn’t try to fix the problem or give us another room to shower. "

"Very beautiful resort and very helpful friendly staff. "